TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 3 out of 5 by from Not going to upgrade, stop asking! I like using turbo tax. It is very straight forward and easy to use. I like they help you understand what you're entering and how it affects your return. But they ask wayyyy too many times if you want to upgrade to their next level product. I've already clicked no 3 other times, I still do not want to upgrade!
Date published: 2022-02-23
Rated 5 out of 5 by from love it I love how Turbo Tax is always so quick and efficient
Date published: 2022-02-23
Rated 3 out of 5 by from Would've given less stars if .. they were going to charge me the original fee of $78. I have the most basic tax return ever & never once had been charged any fees but this year because I had a tax credit (which I've had before in years past) I get charged a fee. I had no choice either unlike when I've used TT before I had the choice to pay, but my returns are always so basic , just same as always yet this year FEEs, I let them know because the extra $38 on top of the other fee I was paying surprised me as I was about to file. I have never gotten back a smaller return in my life. I doublechecked & everything. I use Turbo Tax cause I'm poor but now I'm being charged like it don't matter. I'm going to look for other options next year cause this is kinda frustrating to get money taken out on such a small return.
Date published: 2022-02-23
Rated 5 out of 5 by from Two Thumbs Up Very easy to use! The only now do my taxes. No need for a CPA.
Date published: 2022-02-23
Rated 5 out of 5 by from Thank You TurboTax !!! Wonderful easy and just perfect. Turbo tax is always there for me.
Date published: 2022-02-23
Rated 5 out of 5 by from WOW! The person that helped me was great! Super helpful - sat with me until i filed it all out right!
Date published: 2022-02-23
Rated 3 out of 5 by from Ok It was ok it wasn't free like it said. Thanks so kindly and graciously
Date published: 2022-02-23
Rated 5 out of 5 by from Fast and easy I have used Turbo Tax for 6 years fast and easy. When I needed help the representative was very knowledgeable and extremely nice. I give her a 10!
Date published: 2022-02-23
Rated 5 out of 5 by from Very helpful! Very happy with the way things are broken down and explained.
Date published: 2022-02-23
Rated 5 out of 5 by from Easy use The website was easy to use and navigate. Agents on the live chat were great at helping me with the questions I had. Quick and efficient.
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 8397
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Not going to upgrade, stop asking! I like using turbo tax. It is very straight forward and easy to use. I like they help you understand what you're entering and how it affects your return. But they ask wayyyy too many times if you want to upgrade to their next level product. I've already clicked no 3 other times, I still do not want to upgrade!
Date published: 2022-02-23
Rated 5 out of 5 by from love it I love how Turbo Tax is always so quick and efficient
Date published: 2022-02-23
Rated 3 out of 5 by from Would've given less stars if .. they were going to charge me the original fee of $78. I have the most basic tax return ever & never once had been charged any fees but this year because I had a tax credit (which I've had before in years past) I get charged a fee. I had no choice either unlike when I've used TT before I had the choice to pay, but my returns are always so basic , just same as always yet this year FEEs, I let them know because the extra $38 on top of the other fee I was paying surprised me as I was about to file. I have never gotten back a smaller return in my life. I doublechecked & everything. I use Turbo Tax cause I'm poor but now I'm being charged like it don't matter. I'm going to look for other options next year cause this is kinda frustrating to get money taken out on such a small return.
Date published: 2022-02-23
Rated 5 out of 5 by from Two Thumbs Up Very easy to use! The only now do my taxes. No need for a CPA.
Date published: 2022-02-23
Rated 5 out of 5 by from Thank You TurboTax !!! Wonderful easy and just perfect. Turbo tax is always there for me.
Date published: 2022-02-23
Rated 5 out of 5 by from WOW! The person that helped me was great! Super helpful - sat with me until i filed it all out right!
Date published: 2022-02-23
Rated 3 out of 5 by from Ok It was ok it wasn't free like it said. Thanks so kindly and graciously
Date published: 2022-02-23
Rated 5 out of 5 by from Fast and easy I have used Turbo Tax for 6 years fast and easy. When I needed help the representative was very knowledgeable and extremely nice. I give her a 10!
Date published: 2022-02-23
Rated 5 out of 5 by from Very helpful! Very happy with the way things are broken down and explained.
Date published: 2022-02-23
Rated 5 out of 5 by from Easy use The website was easy to use and navigate. Agents on the live chat were great at helping me with the questions I had. Quick and efficient.
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 8397