TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from It’s easy and quick Sometimes I get tired of reading the million questions. However that’s the price I pay for no using a professional. I’m not really sure why I was charged for self employment this year since I didn’t put any info in about that. I guess I messed up somewhere.
Date published: 2023-03-01
Rated 4 out of 5 by from sssssturbo tax saved me time still a lot of typing....still a lot of typing....
Date published: 2023-03-01
Rated 5 out of 5 by from great Service I had a problem requested a call I received call back within 10 minutes
Date published: 2023-03-01
Rated 5 out of 5 by from Works great! It walks you through everything. Even the the things I couldn't understand.
Date published: 2023-03-01
Rated 5 out of 5 by from TurboTax is awesome and easy to use It was quick and easy It was my first time filing electronically
Date published: 2023-03-01
Rated 5 out of 5 by from Awesome Love the service , fast and very convenient. I will strongly recommend turbo tax to everyone
Date published: 2023-03-01
Rated 5 out of 5 by from awsome good experience with doing my taxes. Very good, it was very easy to follow. Thank you
Date published: 2023-03-01
Rated 5 out of 5 by from Very good. As a military member, TurboTax saves me a lot of time and energy. I respect the clean layout, and the explanation buttons were very helpful.
Date published: 2023-03-01
Rated 5 out of 5 by from Amazing! So easy. I decided to do the full service since I had purchased an electric vehicle last year and I’m so glad I did. Crystal who was my tax expert was great! She was knowledgeable and friendly. She definitely took the stress out of doing my taxes. We did everything right then in one over the phone conversation. Will definitely be using again
Date published: 2023-03-01
Rated 2 out of 5 by from A little shady I've been using TT for a few years now and not a fan of all the extra marketing and up-selling they insert throughout the process. I understand I need to to pay for the service but as a single taxpayer with no mortgage and a very minimalist lifestyle, I don't need all the extra support services. It's shady that towards the end of the process, they again try to upsell if you pay for the service from your refund. I didn't want it and went back to change it but whatever happened, now I'm paying for services like audit protection and identity theft protection that I don't need, don't want - ugh. I'm going to find another tax service next year. I don't like the feeling like a business is trying to squeeze more $$ when you're already committed to paying for their services already.
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8395
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from It’s easy and quick Sometimes I get tired of reading the million questions. However that’s the price I pay for no using a professional. I’m not really sure why I was charged for self employment this year since I didn’t put any info in about that. I guess I messed up somewhere.
Date published: 2023-03-01
Rated 4 out of 5 by from sssssturbo tax saved me time still a lot of typing....still a lot of typing....
Date published: 2023-03-01
Rated 5 out of 5 by from great Service I had a problem requested a call I received call back within 10 minutes
Date published: 2023-03-01
Rated 5 out of 5 by from Works great! It walks you through everything. Even the the things I couldn't understand.
Date published: 2023-03-01
Rated 5 out of 5 by from TurboTax is awesome and easy to use It was quick and easy It was my first time filing electronically
Date published: 2023-03-01
Rated 5 out of 5 by from Awesome Love the service , fast and very convenient. I will strongly recommend turbo tax to everyone
Date published: 2023-03-01
Rated 5 out of 5 by from awsome good experience with doing my taxes. Very good, it was very easy to follow. Thank you
Date published: 2023-03-01
Rated 5 out of 5 by from Very good. As a military member, TurboTax saves me a lot of time and energy. I respect the clean layout, and the explanation buttons were very helpful.
Date published: 2023-03-01
Rated 5 out of 5 by from Amazing! So easy. I decided to do the full service since I had purchased an electric vehicle last year and I’m so glad I did. Crystal who was my tax expert was great! She was knowledgeable and friendly. She definitely took the stress out of doing my taxes. We did everything right then in one over the phone conversation. Will definitely be using again
Date published: 2023-03-01
Rated 2 out of 5 by from A little shady I've been using TT for a few years now and not a fan of all the extra marketing and up-selling they insert throughout the process. I understand I need to to pay for the service but as a single taxpayer with no mortgage and a very minimalist lifestyle, I don't need all the extra support services. It's shady that towards the end of the process, they again try to upsell if you pay for the service from your refund. I didn't want it and went back to change it but whatever happened, now I'm paying for services like audit protection and identity theft protection that I don't need, don't want - ugh. I'm going to find another tax service next year. I don't like the feeling like a business is trying to squeeze more $$ when you're already committed to paying for their services already.
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8395