TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Jmarcia from
A Great Way To Do Taxes
Each year taxes get more challenging. Turbo Tax makes the process easier.
Date published: 2022-04-05
Rated 5 out of 5 by
Skennedy72 from
Was great
Great people, easy to work with. Will use them again next year
Date published: 2022-04-05
Rated 1 out of 5 by
Mat_B from
More expensive than local CPA
More expensive than a local CPA but due to me waiting until last minute I had no choice. Will not use next year.
Date published: 2022-04-05
Rated 1 out of 5 by
Chris UU2A from
Price changes on the fly, poor customer service
TurboTax desktop app advertises $20 state e-filing fee in the app, but changes it to $25 on checkout. Called their support line, the first person I spoke to initially told me the extra $5 was a "tax" but then forwarded me to a supervisor who connected remotely to my PC to see the issue - after explaining the issue to the supervisor, she told me she would find out who I needed to talk to, put me on hold for 5-10 minutes, and then hung up on me. Very disappointed, very poor service.
Date published: 2022-04-05
Rated 5 out of 5 by
Alex Munni from
Truly Awesome
Tax filing its a scramble of paper work let some one do the right way then I will choose Turbo Tax which decently walks me without rushing, no appointments and learn a lot from the tips.
Date published: 2022-04-05
Rated 1 out of 5 by
Jon 123 from
this version was bad compared to last couple years
this version was bad compared to last couple years
Date published: 2022-04-05
Rated 4 out of 5 by
Battle1988 from
Turbo tax is great
TurboTax is great the experts are very helpful, great info and you can do it yourself
Date published: 2022-04-05
Rated 3 out of 5 by
phissed of from
turbo
premier is same as next version down (deluxe I think), but they get to charge you more for trading stocks! GREAT!
Date published: 2022-04-05
Rated 5 out of 5 by
Peace B Steel from
TurboTax is the only tax software I use!
Each year TurbotTax is my go-to for me and my family's taxes. The ease of the program and the speed are impeccable! The program has all of the answers to the questions I need; and the cost? WORTH IT!
Date published: 2022-04-05
Rated 5 out of 5 by
RuggedyAnne from
Turbo Tax is Excellent
I trust Turbo Tax. I’ve been Turbo Tax Customer since 2004.
All TurboTax® Offerings Reviews - Page 8390
Date published: 2022-04-05
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Jmarcia from
A Great Way To Do Taxes
Each year taxes get more challenging. Turbo Tax makes the process easier.
Date published: 2022-04-05
Rated 5 out of 5 by
Skennedy72 from
Was great
Great people, easy to work with. Will use them again next year
Date published: 2022-04-05
Rated 1 out of 5 by
Mat_B from
More expensive than local CPA
More expensive than a local CPA but due to me waiting until last minute I had no choice. Will not use next year.
Date published: 2022-04-05
Rated 1 out of 5 by
Chris UU2A from
Price changes on the fly, poor customer service
TurboTax desktop app advertises $20 state e-filing fee in the app, but changes it to $25 on checkout. Called their support line, the first person I spoke to initially told me the extra $5 was a "tax" but then forwarded me to a supervisor who connected remotely to my PC to see the issue - after explaining the issue to the supervisor, she told me she would find out who I needed to talk to, put me on hold for 5-10 minutes, and then hung up on me. Very disappointed, very poor service.
Date published: 2022-04-05
Rated 5 out of 5 by
Alex Munni from
Truly Awesome
Tax filing its a scramble of paper work let some one do the right way then I will choose Turbo Tax which decently walks me without rushing, no appointments and learn a lot from the tips.
Date published: 2022-04-05
Rated 1 out of 5 by
Jon 123 from
this version was bad compared to last couple years
this version was bad compared to last couple years
Date published: 2022-04-05
Rated 4 out of 5 by
Battle1988 from
Turbo tax is great
TurboTax is great the experts are very helpful, great info and you can do it yourself
Date published: 2022-04-05
Rated 3 out of 5 by
phissed of from
turbo
premier is same as next version down (deluxe I think), but they get to charge you more for trading stocks! GREAT!
Date published: 2022-04-05
Rated 5 out of 5 by
Peace B Steel from
TurboTax is the only tax software I use!
Each year TurbotTax is my go-to for me and my family's taxes. The ease of the program and the speed are impeccable! The program has all of the answers to the questions I need; and the cost? WORTH IT!
Date published: 2022-04-05
Rated 5 out of 5 by
RuggedyAnne from
Turbo Tax is Excellent
I trust Turbo Tax. I’ve been Turbo Tax Customer since 2004.
All TurboTax® Offerings Reviews - Page 8390
Date published: 2022-04-05