TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from A Great Way To Do Taxes Each year taxes get more challenging. Turbo Tax makes the process easier.
Date published: 2022-04-05
Rated 5 out of 5 by from Was great Great people, easy to work with. Will use them again next year
Date published: 2022-04-05
Rated 1 out of 5 by from More expensive than local CPA More expensive than a local CPA but due to me waiting until last minute I had no choice. Will not use next year.
Date published: 2022-04-05
Rated 1 out of 5 by from Price changes on the fly, poor customer service TurboTax desktop app advertises $20 state e-filing fee in the app, but changes it to $25 on checkout. Called their support line, the first person I spoke to initially told me the extra $5 was a "tax" but then forwarded me to a supervisor who connected remotely to my PC to see the issue - after explaining the issue to the supervisor, she told me she would find out who I needed to talk to, put me on hold for 5-10 minutes, and then hung up on me. Very disappointed, very poor service.
Date published: 2022-04-05
Rated 5 out of 5 by from Truly Awesome Tax filing its a scramble of paper work let some one do the right way then I will choose Turbo Tax which decently walks me without rushing, no appointments and learn a lot from the tips.
Date published: 2022-04-05
Rated 1 out of 5 by from this version was bad compared to last couple years this version was bad compared to last couple years
Date published: 2022-04-05
Rated 4 out of 5 by from Turbo tax is great TurboTax is great the experts are very helpful, great info and you can do it yourself
Date published: 2022-04-05
Rated 3 out of 5 by from turbo premier is same as next version down (deluxe I think), but they get to charge you more for trading stocks! GREAT!
Date published: 2022-04-05
Rated 5 out of 5 by from TurboTax is the only tax software I use! Each year TurbotTax is my go-to for me and my family's taxes. The ease of the program and the speed are impeccable! The program has all of the answers to the questions I need; and the cost? WORTH IT!
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax is Excellent I trust Turbo Tax. I’ve been Turbo Tax Customer since 2004.
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 8390
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from A Great Way To Do Taxes Each year taxes get more challenging. Turbo Tax makes the process easier.
Date published: 2022-04-05
Rated 5 out of 5 by from Was great Great people, easy to work with. Will use them again next year
Date published: 2022-04-05
Rated 1 out of 5 by from More expensive than local CPA More expensive than a local CPA but due to me waiting until last minute I had no choice. Will not use next year.
Date published: 2022-04-05
Rated 1 out of 5 by from Price changes on the fly, poor customer service TurboTax desktop app advertises $20 state e-filing fee in the app, but changes it to $25 on checkout. Called their support line, the first person I spoke to initially told me the extra $5 was a "tax" but then forwarded me to a supervisor who connected remotely to my PC to see the issue - after explaining the issue to the supervisor, she told me she would find out who I needed to talk to, put me on hold for 5-10 minutes, and then hung up on me. Very disappointed, very poor service.
Date published: 2022-04-05
Rated 5 out of 5 by from Truly Awesome Tax filing its a scramble of paper work let some one do the right way then I will choose Turbo Tax which decently walks me without rushing, no appointments and learn a lot from the tips.
Date published: 2022-04-05
Rated 1 out of 5 by from this version was bad compared to last couple years this version was bad compared to last couple years
Date published: 2022-04-05
Rated 4 out of 5 by from Turbo tax is great TurboTax is great the experts are very helpful, great info and you can do it yourself
Date published: 2022-04-05
Rated 3 out of 5 by from turbo premier is same as next version down (deluxe I think), but they get to charge you more for trading stocks! GREAT!
Date published: 2022-04-05
Rated 5 out of 5 by from TurboTax is the only tax software I use! Each year TurbotTax is my go-to for me and my family's taxes. The ease of the program and the speed are impeccable! The program has all of the answers to the questions I need; and the cost? WORTH IT!
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax is Excellent I trust Turbo Tax. I’ve been Turbo Tax Customer since 2004.
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 8390