TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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Rated 5 out of 5 by MaiVue from Live Expert is a professional! The live expert was able to help us out and answered all our questions. This years tax returns were tough because we had five different W2's from three different states. Our live expert was a true professional and knew what she was doing. Awesome!
Date published: 2023-03-02
Rated 5 out of 5 by Van Austin from Turbo Tax Home & Business online Easy to do online for home & business file E-file online.
Date published: 2023-03-02
Rated 3 out of 5 by No two from Generally ok, but always a bug that causes problem Wish I knew technically, but had to go backwards, erase prior data entry and reenter data in Fed personal info page that then fed into the state page.
Date published: 2023-03-02
Rated 5 out of 5 by Gretchen928 from TurboTax is a GREAT program Turbotax is so easy to use and understand. A marvelous tool for anyone wanting to tackle their own taxes.
Date published: 2023-03-02
Rated 4 out of 5 by Mamemo51 from Turbo Tax was great until I tried to use the Chat Using the chat feature was terrible. It continued to ask my name, phone number and email at least three times. When I asked to do a live chat, it started asking me my name, phone number and email again. The girl I eventually spoke to was very helpful and patient.
Date published: 2023-03-02
Rated 5 out of 5 by Keesie 47 from So very helpful Talked with a live expert and she walked me through everything
Date published: 2023-03-02
Rated 5 out of 5 by NINFITA from LOVE TURBO TAX SO CONVENIENT OVERALL GREAT EXPERIENCE AND SO EASY NO TAX PREPARATION STRESS WHATSOEVER.
Date published: 2023-03-02
Rated 5 out of 5 by Josephg0620 from Wonderful & Convenient Service! Very user friendly Always helpful. I forget her name, but an older woman helped my wife and I complete a segment where we were confused. Turbotax makes doing your taxes easy!
Date published: 2023-03-02
Rated 3 out of 5 by Amanda S7557 from Didn't want live help. I tried to get out of the live help, but I couldn't. I ended up with a more expensive Turbo Tax Live assisted deluxe, which I did not want, but couldn't go back. I just paid about double then I should have. I did the taxes by myself and do not remember clicking into live help.
Date published: 2023-03-02
Rated 5 out of 5 by Turbo 12345 from Easy Turbo tax makes it easy to use and the option of saving and continuing the returns later very helpful
All TurboTax® Offerings Reviews - Page 8385
Date published: 2023-03-02
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by MaiVue from Live Expert is a professional! The live expert was able to help us out and answered all our questions. This years tax returns were tough because we had five different W2's from three different states. Our live expert was a true professional and knew what she was doing. Awesome!
Date published: 2023-03-02
Rated 5 out of 5 by Van Austin from Turbo Tax Home & Business online Easy to do online for home & business file E-file online.
Date published: 2023-03-02
Rated 3 out of 5 by No two from Generally ok, but always a bug that causes problem Wish I knew technically, but had to go backwards, erase prior data entry and reenter data in Fed personal info page that then fed into the state page.
Date published: 2023-03-02
Rated 5 out of 5 by Gretchen928 from TurboTax is a GREAT program Turbotax is so easy to use and understand. A marvelous tool for anyone wanting to tackle their own taxes.
Date published: 2023-03-02
Rated 4 out of 5 by Mamemo51 from Turbo Tax was great until I tried to use the Chat Using the chat feature was terrible. It continued to ask my name, phone number and email at least three times. When I asked to do a live chat, it started asking me my name, phone number and email again. The girl I eventually spoke to was very helpful and patient.
Date published: 2023-03-02
Rated 5 out of 5 by Keesie 47 from So very helpful Talked with a live expert and she walked me through everything
Date published: 2023-03-02
Rated 5 out of 5 by NINFITA from LOVE TURBO TAX SO CONVENIENT OVERALL GREAT EXPERIENCE AND SO EASY NO TAX PREPARATION STRESS WHATSOEVER.
Date published: 2023-03-02
Rated 5 out of 5 by Josephg0620 from Wonderful & Convenient Service! Very user friendly Always helpful. I forget her name, but an older woman helped my wife and I complete a segment where we were confused. Turbotax makes doing your taxes easy!
Date published: 2023-03-02
Rated 3 out of 5 by Amanda S7557 from Didn't want live help. I tried to get out of the live help, but I couldn't. I ended up with a more expensive Turbo Tax Live assisted deluxe, which I did not want, but couldn't go back. I just paid about double then I should have. I did the taxes by myself and do not remember clicking into live help.
Date published: 2023-03-02
Rated 5 out of 5 by Turbo 12345 from Easy Turbo tax makes it easy to use and the option of saving and continuing the returns later very helpful
All TurboTax® Offerings Reviews - Page 8385
Date published: 2023-03-02