TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 3 out of 5 by from Good except for one thing TurboTax software did not transfer US Treasury interest that was on my 1099-D to my Montana state return, even though I defined it as treasury interest in your interview. With the huge amount of time I wasted trying to correct that your software should have been free. Otherwise, it was okay.
Date published: 2023-02-12
Rated 5 out of 5 by from Super easy to use easy to use. double check automatic asks the right questions. explanations are mostly easy to understand
Date published: 2023-02-12
Rated 4 out of 5 by from Pretty good, one flaw Pretty good first use of TurboTax. There was a little a little confusion with the entry of my Military retirement 1099R. The system defaults into thinking that we are trying to pull money out of a 401K. I would suggest a callout for Military 1099Rs to go to the following page to download the document.
Date published: 2023-02-12
Rated 5 out of 5 by from Simple to use The form was simple to use. it took me step by step through each stage.
Date published: 2023-02-12
Rated 5 out of 5 by from Great Service I've been using Turbo Tax for years and I'm always pleased with their products. I always have a peace of mind when using them.
Date published: 2023-02-12
Rated 1 out of 5 by from Simple return and did not get it FREE I created the return with just Social Security and 1 1099-R but was charged for such a very simple return with both myself and wife retired. Why do you advertise FREE when it is not??
Date published: 2023-02-12
Rated 4 out of 5 by from Turbo Tax its' easy to use Everytime turbo tax is used it is made very easy to use.
Date published: 2023-02-12
Rated 3 out of 5 by from Ok Service for the price Didn't tell me that there was a separate State filing fee until the very end. Also, paid for a premium service, but it couldn't retrieve any of my information, and I had to manually enter everything myself in every single section.
Date published: 2023-02-12
Rated 3 out of 5 by from Frustrated I’ve used Turbo tax for several years but you couldn’t check back to my previous returns since I’m using my iPad instead of my desktop computer. Frustrating.
Date published: 2023-02-12
Rated 5 out of 5 by from Easy to use Turbo Tax walked me through every thing step by step. Great product.
Date published: 2023-02-12
All TurboTax® Offerings Reviews - Page 8385
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Good except for one thing TurboTax software did not transfer US Treasury interest that was on my 1099-D to my Montana state return, even though I defined it as treasury interest in your interview. With the huge amount of time I wasted trying to correct that your software should have been free. Otherwise, it was okay.
Date published: 2023-02-12
Rated 5 out of 5 by from Super easy to use easy to use. double check automatic asks the right questions. explanations are mostly easy to understand
Date published: 2023-02-12
Rated 4 out of 5 by from Pretty good, one flaw Pretty good first use of TurboTax. There was a little a little confusion with the entry of my Military retirement 1099R. The system defaults into thinking that we are trying to pull money out of a 401K. I would suggest a callout for Military 1099Rs to go to the following page to download the document.
Date published: 2023-02-12
Rated 5 out of 5 by from Simple to use The form was simple to use. it took me step by step through each stage.
Date published: 2023-02-12
Rated 5 out of 5 by from Great Service I've been using Turbo Tax for years and I'm always pleased with their products. I always have a peace of mind when using them.
Date published: 2023-02-12
Rated 1 out of 5 by from Simple return and did not get it FREE I created the return with just Social Security and 1 1099-R but was charged for such a very simple return with both myself and wife retired. Why do you advertise FREE when it is not??
Date published: 2023-02-12
Rated 4 out of 5 by from Turbo Tax its' easy to use Everytime turbo tax is used it is made very easy to use.
Date published: 2023-02-12
Rated 3 out of 5 by from Ok Service for the price Didn't tell me that there was a separate State filing fee until the very end. Also, paid for a premium service, but it couldn't retrieve any of my information, and I had to manually enter everything myself in every single section.
Date published: 2023-02-12
Rated 3 out of 5 by from Frustrated I’ve used Turbo tax for several years but you couldn’t check back to my previous returns since I’m using my iPad instead of my desktop computer. Frustrating.
Date published: 2023-02-12
Rated 5 out of 5 by from Easy to use Turbo Tax walked me through every thing step by step. Great product.
Date published: 2023-02-12
All TurboTax® Offerings Reviews - Page 8385