TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
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Rated 3 out of 5 by
HDGJ from
Good except for one thing
TurboTax software did not transfer US Treasury interest that was on my 1099-D to my Montana state return, even though I defined it as treasury interest in your interview. With the huge amount of time I wasted trying to correct that your software should have been free. Otherwise, it was okay.
Date published: 2023-02-12
Rated 5 out of 5 by
m and and and m from
Super easy to use
easy to use. double check automatic asks the right questions. explanations are mostly easy to understand
Date published: 2023-02-12
Rated 4 out of 5 by
Jimmy TM from
Pretty good, one flaw
Pretty good first use of TurboTax. There was a little a little confusion with the entry of my Military retirement 1099R. The system defaults into thinking that we are trying to pull money out of a 401K. I would suggest a callout for Military 1099Rs to go to the following page to download the document.
Date published: 2023-02-12
Rated 5 out of 5 by
EBerm from
Simple to use
The form was simple to use. it took me step by step through each stage.
Date published: 2023-02-12
Rated 5 out of 5 by
AmirahD from
Great Service
I've been using Turbo Tax for years and I'm always pleased with their products. I always have a peace of mind when using them.
Date published: 2023-02-12
Rated 1 out of 5 by
JM_smith from
Simple return and did not get it FREE
I created the return with just Social Security and 1 1099-R but was charged for such a very simple return with both myself and wife retired. Why do you advertise FREE when it is not??
Date published: 2023-02-12
Rated 4 out of 5 by
ECmmie28 from
Turbo Tax its' easy to use
Everytime turbo tax is used it is made very easy to use.
Date published: 2023-02-12
Rated 3 out of 5 by
Katie9587436 from
Ok Service for the price
Didn't tell me that there was a separate State filing fee until the very end. Also, paid for a premium service, but it couldn't retrieve any of my information, and I had to manually enter everything myself in every single section.
Date published: 2023-02-12
Rated 3 out of 5 by
Scal0123 from
Frustrated
I’ve used Turbo tax for several years but you couldn’t check back to my previous returns since I’m using my iPad instead of my desktop computer. Frustrating.
Date published: 2023-02-12
Rated 5 out of 5 by
Kev dawg from
Easy to use
Turbo Tax walked me through every thing step by step. Great product.
All TurboTax® Offerings Reviews - Page 8385
Date published: 2023-02-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
HDGJ from
Good except for one thing
TurboTax software did not transfer US Treasury interest that was on my 1099-D to my Montana state return, even though I defined it as treasury interest in your interview. With the huge amount of time I wasted trying to correct that your software should have been free. Otherwise, it was okay.
Date published: 2023-02-12
Rated 5 out of 5 by
m and and and m from
Super easy to use
easy to use. double check automatic asks the right questions. explanations are mostly easy to understand
Date published: 2023-02-12
Rated 4 out of 5 by
Jimmy TM from
Pretty good, one flaw
Pretty good first use of TurboTax. There was a little a little confusion with the entry of my Military retirement 1099R. The system defaults into thinking that we are trying to pull money out of a 401K. I would suggest a callout for Military 1099Rs to go to the following page to download the document.
Date published: 2023-02-12
Rated 5 out of 5 by
EBerm from
Simple to use
The form was simple to use. it took me step by step through each stage.
Date published: 2023-02-12
Rated 5 out of 5 by
AmirahD from
Great Service
I've been using Turbo Tax for years and I'm always pleased with their products. I always have a peace of mind when using them.
Date published: 2023-02-12
Rated 1 out of 5 by
JM_smith from
Simple return and did not get it FREE
I created the return with just Social Security and 1 1099-R but was charged for such a very simple return with both myself and wife retired. Why do you advertise FREE when it is not??
Date published: 2023-02-12
Rated 4 out of 5 by
ECmmie28 from
Turbo Tax its' easy to use
Everytime turbo tax is used it is made very easy to use.
Date published: 2023-02-12
Rated 3 out of 5 by
Katie9587436 from
Ok Service for the price
Didn't tell me that there was a separate State filing fee until the very end. Also, paid for a premium service, but it couldn't retrieve any of my information, and I had to manually enter everything myself in every single section.
Date published: 2023-02-12
Rated 3 out of 5 by
Scal0123 from
Frustrated
I’ve used Turbo tax for several years but you couldn’t check back to my previous returns since I’m using my iPad instead of my desktop computer. Frustrating.
Date published: 2023-02-12
Rated 5 out of 5 by
Kev dawg from
Easy to use
Turbo Tax walked me through every thing step by step. Great product.
All TurboTax® Offerings Reviews - Page 8385
Date published: 2023-02-12