TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Jgm735 from
Awesome
Thanks for the help with the taxes this year. Thanks
Date published: 2022-03-18
Rated 5 out of 5 by
BethL22 from
Best Tax Professional experience I’ve had!
The tax expert that was chosen for me was Michelle, who was absolutely amazing, the experience couldn’t have gone ANY better.
Date published: 2022-03-18
Rated 4 out of 5 by
TaxPayerrrrrrrrr from
Helpful
After making several attempts to complete filing since receiving my W-2, I was constantly rejected for my dependent’s name. I appreciated being notified in a timely manner every time it was rejected.
Date published: 2022-03-18
Rated 1 out of 5 by
One Very Unhappy Customer from
I spent more time dealing with TurboTax
Multiple attachments lead to re-doing my taxes, then an update failed and I had to re-install the software, then the -files were rejected, another software issue to resolve. I spent more time dealing with TurboTax than doing my taxes. While preparing taxes their were tons of things I needed to lookup, explanations should have been included in the software. Intuit just does not care. In Quickbooks they cannot combine my accounting with my payroll. I get charged more for the time consuming privilege of dealing with two online programs separately. After this last round I think I am done with Intuit. Did you notice the number of times you need to re-certify your identity and now the stupid questions at the bottom of this form? Why? Selling our personal data? Then you need to agree to their terms and conditions just to post a review? That is ridiculous.
Date published: 2022-03-18
Rated 5 out of 5 by
Arthidan from
Convenient!
Really enjoyed being able to quickly and accurately file my taxes.
Date published: 2022-03-18
Rated 3 out of 5 by
Akcountryboy from
Usually good except this year
Usually turbo tax is on the ball and I've used them for years. This year they weren't on the ball on their tax forms so I had to wait over a month to file my taxes which Usually ain't to big of a deal but as a seasonal construction worker it put me and my family back case we couldn't file in February like I do every year to keep the wolves from knocking at the door.
Date published: 2022-03-18
Rated 5 out of 5 by
Nel2022 from
Turbo Is fast and cheap.
Love this software to file my taxes, this is my eighth year and i cannot say enough about it.
Date published: 2022-03-18
Rated 1 out of 5 by
GLC49 from
Did a good job, but reviewed too many times.
Did a good job, but reviewed too many times. I feel like I got "Sucker Punched". I was offered to get My Returns Filed for Free (Senior Citizen) and was very satisfied with Your work & refunds found. So I selected to pay "Deluxe" for Your good Job & to say "Thank You", but then when the State Tax Return was done I had to Pay $49.00 extra. If I had known that was going to happen I would have been stuck with the Free Offer. Disappointed, very Disappointed!!
Date published: 2022-03-18
Rated 4 out of 5 by
Racinejim from
Turbo Tax entries were slow to respond.
Turbo Tax was a slow to respond. Some questions wre difficult to answer. Otherwise Turbo Tax os great.
Date published: 2022-03-18
Rated 1 out of 5 by
Msjnh from
NoComment
disappointing this keep rejecting ugh what else do
All TurboTax® Offerings Reviews - Page 8376
Date published: 2022-03-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Jgm735 from
Awesome
Thanks for the help with the taxes this year. Thanks
Date published: 2022-03-18
Rated 5 out of 5 by
BethL22 from
Best Tax Professional experience I’ve had!
The tax expert that was chosen for me was Michelle, who was absolutely amazing, the experience couldn’t have gone ANY better.
Date published: 2022-03-18
Rated 4 out of 5 by
TaxPayerrrrrrrrr from
Helpful
After making several attempts to complete filing since receiving my W-2, I was constantly rejected for my dependent’s name. I appreciated being notified in a timely manner every time it was rejected.
Date published: 2022-03-18
Rated 1 out of 5 by
One Very Unhappy Customer from
I spent more time dealing with TurboTax
Multiple attachments lead to re-doing my taxes, then an update failed and I had to re-install the software, then the -files were rejected, another software issue to resolve. I spent more time dealing with TurboTax than doing my taxes. While preparing taxes their were tons of things I needed to lookup, explanations should have been included in the software. Intuit just does not care. In Quickbooks they cannot combine my accounting with my payroll. I get charged more for the time consuming privilege of dealing with two online programs separately. After this last round I think I am done with Intuit. Did you notice the number of times you need to re-certify your identity and now the stupid questions at the bottom of this form? Why? Selling our personal data? Then you need to agree to their terms and conditions just to post a review? That is ridiculous.
Date published: 2022-03-18
Rated 5 out of 5 by
Arthidan from
Convenient!
Really enjoyed being able to quickly and accurately file my taxes.
Date published: 2022-03-18
Rated 3 out of 5 by
Akcountryboy from
Usually good except this year
Usually turbo tax is on the ball and I've used them for years. This year they weren't on the ball on their tax forms so I had to wait over a month to file my taxes which Usually ain't to big of a deal but as a seasonal construction worker it put me and my family back case we couldn't file in February like I do every year to keep the wolves from knocking at the door.
Date published: 2022-03-18
Rated 5 out of 5 by
Nel2022 from
Turbo Is fast and cheap.
Love this software to file my taxes, this is my eighth year and i cannot say enough about it.
Date published: 2022-03-18
Rated 1 out of 5 by
GLC49 from
Did a good job, but reviewed too many times.
Did a good job, but reviewed too many times. I feel like I got "Sucker Punched". I was offered to get My Returns Filed for Free (Senior Citizen) and was very satisfied with Your work & refunds found. So I selected to pay "Deluxe" for Your good Job & to say "Thank You", but then when the State Tax Return was done I had to Pay $49.00 extra. If I had known that was going to happen I would have been stuck with the Free Offer. Disappointed, very Disappointed!!
Date published: 2022-03-18
Rated 4 out of 5 by
Racinejim from
Turbo Tax entries were slow to respond.
Turbo Tax was a slow to respond. Some questions wre difficult to answer. Otherwise Turbo Tax os great.
Date published: 2022-03-18
Rated 1 out of 5 by
Msjnh from
NoComment
disappointing this keep rejecting ugh what else do
All TurboTax® Offerings Reviews - Page 8376
Date published: 2022-03-18