TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
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Rated 5 out of 5 by
jjjgarb from
great
every year i use turbo tax and its always fast easy and amazing
Date published: 2021-02-26
Rated 5 out of 5 by
RBphila from
Turbo Tax is very user friendly
I had a few questions this year and the tax experts who spoke with me by phone and by on line chat were very helpful.
Date published: 2021-02-26
Rated 2 out of 5 by
KathyChris from
It was OK, but I'll do it myself next year
Not great experience. Waited 2 weeks for a form to get added from IRS. Then there was a glitch in the form so return wouldn't complete for efile. Called support. Tried to help but transferred me. Second person did fix error on form. Then state wouldn't accept form and I spent 1/2 hour looking for section to efile Fed and not State. I only went on Turbo to efile and it was a pain for $130.
Date published: 2021-02-26
Rated 4 out of 5 by
LeeAnn93 from
I like using Turbo Tax
Turbo Tax is pretty easy to use. They do provide basic information on tax laws and reasons for certain types of rules. I do wish that it wasn't as pricy to use and that I could get at least some access to free online tax advice from a live person, but I understand it is a business. I just think as you get into more expenses it would be nice to have some advice that didn't cost so much.
Date published: 2021-02-26
Rated 4 out of 5 by
musicman77 from
Price to file eReturn seems steep
After you spend money on he software they still charge you again for a eFile fee seems a bit much
Date published: 2021-02-26
Rated 5 out of 5 by
Suz0912 from
Turbo Tax, so easy!
While preparing our tax returns, information popped up to explain why certain questions were asked to explain an item. I found this quite helpful.
Date published: 2021-02-26
Rated 5 out of 5 by
jmarrs from
very simple to use
very informative and easy to use.. hope to do business again
Date published: 2021-02-26
Rated 5 out of 5 by
Rere2003 from
Good
Great self explanatory... Simple to do... Definitely recommend
Date published: 2021-02-26
Rated 5 out of 5 by
Maddie 21 from
Very user friendly
Very easy to get through.. Took about 30 minutes to complete
Date published: 2021-02-26
Rated 5 out of 5 by
Tina2770 from
Turbotax live is helpful
I used the live help function and the specialist walked me through the process. It's easy and convenient!
All TurboTax® Offerings Reviews - Page 8374
Date published: 2021-02-26
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
jjjgarb from
great
every year i use turbo tax and its always fast easy and amazing
Date published: 2021-02-26
Rated 5 out of 5 by
RBphila from
Turbo Tax is very user friendly
I had a few questions this year and the tax experts who spoke with me by phone and by on line chat were very helpful.
Date published: 2021-02-26
Rated 2 out of 5 by
KathyChris from
It was OK, but I'll do it myself next year
Not great experience. Waited 2 weeks for a form to get added from IRS. Then there was a glitch in the form so return wouldn't complete for efile. Called support. Tried to help but transferred me. Second person did fix error on form. Then state wouldn't accept form and I spent 1/2 hour looking for section to efile Fed and not State. I only went on Turbo to efile and it was a pain for $130.
Date published: 2021-02-26
Rated 4 out of 5 by
LeeAnn93 from
I like using Turbo Tax
Turbo Tax is pretty easy to use. They do provide basic information on tax laws and reasons for certain types of rules. I do wish that it wasn't as pricy to use and that I could get at least some access to free online tax advice from a live person, but I understand it is a business. I just think as you get into more expenses it would be nice to have some advice that didn't cost so much.
Date published: 2021-02-26
Rated 4 out of 5 by
musicman77 from
Price to file eReturn seems steep
After you spend money on he software they still charge you again for a eFile fee seems a bit much
Date published: 2021-02-26
Rated 5 out of 5 by
Suz0912 from
Turbo Tax, so easy!
While preparing our tax returns, information popped up to explain why certain questions were asked to explain an item. I found this quite helpful.
Date published: 2021-02-26
Rated 5 out of 5 by
jmarrs from
very simple to use
very informative and easy to use.. hope to do business again
Date published: 2021-02-26
Rated 5 out of 5 by
Rere2003 from
Good
Great self explanatory... Simple to do... Definitely recommend
Date published: 2021-02-26
Rated 5 out of 5 by
Maddie 21 from
Very user friendly
Very easy to get through.. Took about 30 minutes to complete
Date published: 2021-02-26
Rated 5 out of 5 by
Tina2770 from
Turbotax live is helpful
I used the live help function and the specialist walked me through the process. It's easy and convenient!
All TurboTax® Offerings Reviews - Page 8374
Date published: 2021-02-26