TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Turbo Tax is good; however, you must be patient. I have used Turbo Tax for the past three years; however it can be challenging. I spent at least an hour+ trying to change my husband's income for next year to zero (0) because he has retired effective, December 18, 2020. The system actually calculated our estimated tax to be GREATER than this year. I spent lots of time trying to manage the change. I'm still uncertain that our estimated tax is correct for 2021. Since I do not owe for April 15 because I already made a payment, I will revisit the system in a day or two. Last year, the system indicated I would receive a $60,000 refund which was absolutely ridiculous since I had not paid that amount in estimated. The situation was never resolved by Turbo Tax. I calculated the tax by hand and my son-in-law who is a tax attorney for PWC checked my figures; the IRS sent me a letter in November that corrected Turbo Tax. The figures were EXACTLY what I calculated. Soooo, you still need to be aware of your tax situation. It's not simply "plugging" in numbers. GOOD LUCK!!!!
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome and FREE Led thru, easy and Free, Free,, Free, Free, Free, Free
Date published: 2021-05-17
Rated 4 out of 5 by from Long-Time User I've been using TurboTax for years. It has made filing complex returns relatively simple. My one complaint is that opening the application and downloading updates take an inordinate amount of time, but once I'm in, it works relatively smoothly.
Date published: 2021-05-17
Rated 5 out of 5 by from Couldn’t do it ourselves without TurboTax! The experts are always available promptly and are incredibly knowledgeable and helpful. They take their time with us.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax is great, easy to use. Every year at tax time I think that I will send my taxes to a professional to just have them done, but then I pick up turbo tax and save my self about $300.00 dollars.
Date published: 2021-05-17
Rated 5 out of 5 by from Excellent service from TurboTax! I was able to talk with Alvin and he was amazing!! He explained my return to me in simple terms. Thank you Alvin!
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to use and save a lot of time to prepare retu I have use TurboTax for years, more than twenty! Since it is a complex program so you have learn it well in the first few years. It will become easier later! It pays to allow more time to double check your returns. Even it is a excellent program, you still have to check the right boxes and put into correct numbers...it cannot correct your mistakes if you do not put in the right numbers!
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax Rocks I use TurboTax every year. It makes the complex easy. Love it!
Date published: 2021-05-17
Rated 4 out of 5 by from Great ! They made it fast and easy to file ! Been using them for a few years now
Date published: 2021-05-17
Rated 3 out of 5 by from Good It has been easy and helpful I just wish it was more clear on things that need to be fixed on forms
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 838
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo Tax is good; however, you must be patient. I have used Turbo Tax for the past three years; however it can be challenging. I spent at least an hour+ trying to change my husband's income for next year to zero (0) because he has retired effective, December 18, 2020. The system actually calculated our estimated tax to be GREATER than this year. I spent lots of time trying to manage the change. I'm still uncertain that our estimated tax is correct for 2021. Since I do not owe for April 15 because I already made a payment, I will revisit the system in a day or two. Last year, the system indicated I would receive a $60,000 refund which was absolutely ridiculous since I had not paid that amount in estimated. The situation was never resolved by Turbo Tax. I calculated the tax by hand and my son-in-law who is a tax attorney for PWC checked my figures; the IRS sent me a letter in November that corrected Turbo Tax. The figures were EXACTLY what I calculated. Soooo, you still need to be aware of your tax situation. It's not simply "plugging" in numbers. GOOD LUCK!!!!
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome and FREE Led thru, easy and Free, Free,, Free, Free, Free, Free
Date published: 2021-05-17
Rated 4 out of 5 by from Long-Time User I've been using TurboTax for years. It has made filing complex returns relatively simple. My one complaint is that opening the application and downloading updates take an inordinate amount of time, but once I'm in, it works relatively smoothly.
Date published: 2021-05-17
Rated 5 out of 5 by from Couldn’t do it ourselves without TurboTax! The experts are always available promptly and are incredibly knowledgeable and helpful. They take their time with us.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo tax is great, easy to use. Every year at tax time I think that I will send my taxes to a professional to just have them done, but then I pick up turbo tax and save my self about $300.00 dollars.
Date published: 2021-05-17
Rated 5 out of 5 by from Excellent service from TurboTax! I was able to talk with Alvin and he was amazing!! He explained my return to me in simple terms. Thank you Alvin!
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to use and save a lot of time to prepare retu I have use TurboTax for years, more than twenty! Since it is a complex program so you have learn it well in the first few years. It will become easier later! It pays to allow more time to double check your returns. Even it is a excellent program, you still have to check the right boxes and put into correct numbers...it cannot correct your mistakes if you do not put in the right numbers!
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax Rocks I use TurboTax every year. It makes the complex easy. Love it!
Date published: 2021-05-17
Rated 4 out of 5 by from Great ! They made it fast and easy to file ! Been using them for a few years now
Date published: 2021-05-17
Rated 3 out of 5 by from Good It has been easy and helpful I just wish it was more clear on things that need to be fixed on forms
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 838