TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
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Rated 5 out of 5 by
Jessy1202 from
Very Helpful
Great experience, Very helpful 5th year using them
Date published: 2023-03-18
Rated 5 out of 5 by
Sioni from
Easy Tax Filing with Turbo Tax
I've been using Turbo Tax for so many years and it's always been great. I always do my tax without the help from the Turbo Tax experts. The system walked you through step by step, as long as you have all your documentations in front of you. Thank you Turbo Tax.
Date published: 2023-03-18
Rated 5 out of 5 by
Alonsokg1 from
Turbo Tax is so convenient
I love that Turbo Tax helps the user maximize their refunds in the easiest way imaginable.
Date published: 2023-03-18
Rated 5 out of 5 by
Hava 1 from
Better and better every year
Need more info in the final trouble shooting sections. But I finished in record time this year!
Date published: 2023-03-18
Rated 5 out of 5 by
RYANS10904 from
Turbo Tax was super easy
Very simple and easy. I would recommend that everyone uses it
Date published: 2023-03-18
Rated 5 out of 5 by
papasmurf4me from
the best by far
It was easy but dont like the way it hid the extra charge on me
Date published: 2023-03-18
Rated 2 out of 5 by
JesusH from
Turbo Tax isn't bad, but could be better
I will say it's really easy to file with them, even if you stay with the cheaper option it is very helpful. The main issue I have with this service is that I have done this for 8 years with them and they never offer a lower price. If anything the price increases annually for using their service and on top of that they charge an additional amount to do it using direct deposit. I think in the future I will be filing differently.
Date published: 2023-03-18
Rated 1 out of 5 by
NOTHAPPYWITHTURBOTAXATALL from
Sneaky with the fees
I wanted to do a simple FREE tax return but simply because I put money in my 401K I had to upgrade to the $49 filing. Then right before you file they tack on another $59 for State filing and another $39 fee for paying with your refund (they don't tell you that up front when you choose that option). So I thought I was going to pay $49...already against my will....but then ended up having to pay $147 at the end. If I hadn't spend an hour entering all the information, I would have just cancelled and used another site. VERY DISAPPOINTED IN TURBO TAX.
Date published: 2023-03-18
Rated 5 out of 5 by
ClarenceEJR from
Shanique is amazing
They went above and beyond her job to make sure I was able to file my taxes the right way. They deserves a raise.
Date published: 2023-03-18
Rated 5 out of 5 by
momo2317 from
Easy to use and user friendly
The service is very easy to understand and does a lot of process automatically. I am grateful for it. I do question how many third parties they might be using but for the time and brain-fry it saves me, I'll take it.
All TurboTax® Offerings Reviews - Page 838
Date published: 2023-03-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Jessy1202 from
Very Helpful
Great experience, Very helpful 5th year using them
Date published: 2023-03-18
Rated 5 out of 5 by
Sioni from
Easy Tax Filing with Turbo Tax
I've been using Turbo Tax for so many years and it's always been great. I always do my tax without the help from the Turbo Tax experts. The system walked you through step by step, as long as you have all your documentations in front of you. Thank you Turbo Tax.
Date published: 2023-03-18
Rated 5 out of 5 by
Alonsokg1 from
Turbo Tax is so convenient
I love that Turbo Tax helps the user maximize their refunds in the easiest way imaginable.
Date published: 2023-03-18
Rated 5 out of 5 by
Hava 1 from
Better and better every year
Need more info in the final trouble shooting sections. But I finished in record time this year!
Date published: 2023-03-18
Rated 5 out of 5 by
RYANS10904 from
Turbo Tax was super easy
Very simple and easy. I would recommend that everyone uses it
Date published: 2023-03-18
Rated 5 out of 5 by
papasmurf4me from
the best by far
It was easy but dont like the way it hid the extra charge on me
Date published: 2023-03-18
Rated 2 out of 5 by
JesusH from
Turbo Tax isn't bad, but could be better
I will say it's really easy to file with them, even if you stay with the cheaper option it is very helpful. The main issue I have with this service is that I have done this for 8 years with them and they never offer a lower price. If anything the price increases annually for using their service and on top of that they charge an additional amount to do it using direct deposit. I think in the future I will be filing differently.
Date published: 2023-03-18
Rated 1 out of 5 by
NOTHAPPYWITHTURBOTAXATALL from
Sneaky with the fees
I wanted to do a simple FREE tax return but simply because I put money in my 401K I had to upgrade to the $49 filing. Then right before you file they tack on another $59 for State filing and another $39 fee for paying with your refund (they don't tell you that up front when you choose that option). So I thought I was going to pay $49...already against my will....but then ended up having to pay $147 at the end. If I hadn't spend an hour entering all the information, I would have just cancelled and used another site. VERY DISAPPOINTED IN TURBO TAX.
Date published: 2023-03-18
Rated 5 out of 5 by
ClarenceEJR from
Shanique is amazing
They went above and beyond her job to make sure I was able to file my taxes the right way. They deserves a raise.
Date published: 2023-03-18
Rated 5 out of 5 by
momo2317 from
Easy to use and user friendly
The service is very easy to understand and does a lot of process automatically. I am grateful for it. I do question how many third parties they might be using but for the time and brain-fry it saves me, I'll take it.
All TurboTax® Offerings Reviews - Page 838
Date published: 2023-03-18