TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from I love it I was having issues with the app so I logged on my computer and it was 100% better! They break down everything so it makes sense and I got the help I needed!
Date published: 2021-03-03
Rated 4 out of 5 by from 2020 Taxes Walked me through things very nicely. thank you for the help
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax was easy to navigate. It was great and easy to navigate, I would recommend using a computer.
Date published: 2021-03-03
Rated 5 out of 5 by from Great Experience for First Time User I was intimidated to do my own taxes, but the step-by-step instruction made for an easy process, even for the "hard" forms that kept me from trying it on my own in the past. It was reassuring to know someone was available if needed, but with your explicit instructions, I was able to figure out everything on my own. Thanks, TurboTax for saving me those CPA fees!
Date published: 2021-03-03
Rated 3 out of 5 by from Simplified but finicky I have used turbo tax for years and will continue to do so but this year it gave me much more issues than prior. As I worked through my taxes fields refused to update and The amount I owed in taxes kept randomly jumping up right before I submitted it. I had to go back and re-input all of my documents to get the issue resolved.
Date published: 2021-03-03
Rated 4 out of 5 by from Great service but not always free If you have certain forms be prepared to pay. I was expecting to file for free but because I had withdrawal from retirement fund I had to pay.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo tax is easy to use Very self explanatory. Easy to follow instructions and provide recomendation.
Date published: 2021-03-03
Rated 5 out of 5 by from Easy Easy to use. Self Explanatory. Help is immediately available.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is great This is my 9th year using Turbo Tax, it's fast and easy.
Date published: 2021-03-03
Rated 5 out of 5 by from Everything appears in order. I believe I am covered and have received the maximum refund.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 8368
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love it I was having issues with the app so I logged on my computer and it was 100% better! They break down everything so it makes sense and I got the help I needed!
Date published: 2021-03-03
Rated 4 out of 5 by from 2020 Taxes Walked me through things very nicely. thank you for the help
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax was easy to navigate. It was great and easy to navigate, I would recommend using a computer.
Date published: 2021-03-03
Rated 5 out of 5 by from Great Experience for First Time User I was intimidated to do my own taxes, but the step-by-step instruction made for an easy process, even for the "hard" forms that kept me from trying it on my own in the past. It was reassuring to know someone was available if needed, but with your explicit instructions, I was able to figure out everything on my own. Thanks, TurboTax for saving me those CPA fees!
Date published: 2021-03-03
Rated 3 out of 5 by from Simplified but finicky I have used turbo tax for years and will continue to do so but this year it gave me much more issues than prior. As I worked through my taxes fields refused to update and The amount I owed in taxes kept randomly jumping up right before I submitted it. I had to go back and re-input all of my documents to get the issue resolved.
Date published: 2021-03-03
Rated 4 out of 5 by from Great service but not always free If you have certain forms be prepared to pay. I was expecting to file for free but because I had withdrawal from retirement fund I had to pay.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo tax is easy to use Very self explanatory. Easy to follow instructions and provide recomendation.
Date published: 2021-03-03
Rated 5 out of 5 by from Easy Easy to use. Self Explanatory. Help is immediately available.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is great This is my 9th year using Turbo Tax, it's fast and easy.
Date published: 2021-03-03
Rated 5 out of 5 by from Everything appears in order. I believe I am covered and have received the maximum refund.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 8368