TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from TurboTax is an easy way to file The software helped us to locate last year's AGI from 2020 return.
Date published: 2022-02-22
Rated 4 out of 5 by from Made Tax Season Bearable for a Second-Time Filer This is my second time filing taxes, first time doing it without parental help. Turbo Tax guided me through the steps to fill in my W2s as painlessly as possible. Especially the ability to pull W2s from ADP. :)
Date published: 2022-02-22
Rated 2 out of 5 by from Paying for State E-file is not easy Had to pay for state e-file. Help number to pay was a waste of time. Automated answering cannot take my credit card info. Call back hung up on me. I Have a intuit account but couldn't paste my email and password into turbo tax. My password is symbol, letter and number intensive and couldn't see anything typed in. Next year may try another tax prep program.
Date published: 2022-02-22
Rated 5 out of 5 by from Easy Peasy I was nervous as I never filed my own taxes before. it was simple, fast and easy to understand.
Date published: 2022-02-22
Rated 3 out of 5 by from Pros: Easy to use Cons: Not Free I got charged for turbo Tax Deluxe, even though I filed a basic married filing jointly tax return.
Date published: 2022-02-22
Rated 5 out of 5 by from The Best Way to File Taxes, Bar None! TurboTax has made my life so much easier at tax time. No more appointments to schedule or personal paperwork to drag around and the confidence that they're done right.
Date published: 2022-02-22
Rated 2 out of 5 by from Not that great We've been TurboTax customers for 7+ years (business and personal). We are personally unimpressed with the 2021 tax program. First, we paid for the programs $100+ per program. When the programs don't work correctly (forms don't transfer numbers to correct fields or end up leaving blank spaces in random places), then you attempt to discover where the program glitch is occurring you're asked to pay an ADDITIONAL $100+ (per program) to have REAL professional help (since the program isn't professional or helpful apparently...)
Date published: 2022-02-22
Rated 5 out of 5 by from TurboTax I was really nervous to file my returns by myself but when I started completing the information, the process was simply mind blowing in the sense that Turbo Turbo Tax ensured a secure data entry system which checked and double check my information and help me not make any errors. I WILL ALWAYS USE THEM to prepare my taxes. They saved me a lot of money on tax preparer fees. THANK YOU SO MUCH.
Date published: 2022-02-22
Rated 5 out of 5 by from Great help , Dominic is awesome , will use again All issues resolved , thank you Dominic , turbo tax works for me .
Date published: 2022-02-22
Rated 1 out of 5 by from Not pleased with using TurboTax this year I did my taxes didn’t click on any of the services and I was charged $207 for doing my taxes through TurboTax I’m only getting $890 so why was I charged $207 for using TurboTax
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 8367
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is an easy way to file The software helped us to locate last year's AGI from 2020 return.
Date published: 2022-02-22
Rated 4 out of 5 by from Made Tax Season Bearable for a Second-Time Filer This is my second time filing taxes, first time doing it without parental help. Turbo Tax guided me through the steps to fill in my W2s as painlessly as possible. Especially the ability to pull W2s from ADP. :)
Date published: 2022-02-22
Rated 2 out of 5 by from Paying for State E-file is not easy Had to pay for state e-file. Help number to pay was a waste of time. Automated answering cannot take my credit card info. Call back hung up on me. I Have a intuit account but couldn't paste my email and password into turbo tax. My password is symbol, letter and number intensive and couldn't see anything typed in. Next year may try another tax prep program.
Date published: 2022-02-22
Rated 5 out of 5 by from Easy Peasy I was nervous as I never filed my own taxes before. it was simple, fast and easy to understand.
Date published: 2022-02-22
Rated 3 out of 5 by from Pros: Easy to use Cons: Not Free I got charged for turbo Tax Deluxe, even though I filed a basic married filing jointly tax return.
Date published: 2022-02-22
Rated 5 out of 5 by from The Best Way to File Taxes, Bar None! TurboTax has made my life so much easier at tax time. No more appointments to schedule or personal paperwork to drag around and the confidence that they're done right.
Date published: 2022-02-22
Rated 2 out of 5 by from Not that great We've been TurboTax customers for 7+ years (business and personal). We are personally unimpressed with the 2021 tax program. First, we paid for the programs $100+ per program. When the programs don't work correctly (forms don't transfer numbers to correct fields or end up leaving blank spaces in random places), then you attempt to discover where the program glitch is occurring you're asked to pay an ADDITIONAL $100+ (per program) to have REAL professional help (since the program isn't professional or helpful apparently...)
Date published: 2022-02-22
Rated 5 out of 5 by from TurboTax I was really nervous to file my returns by myself but when I started completing the information, the process was simply mind blowing in the sense that Turbo Turbo Tax ensured a secure data entry system which checked and double check my information and help me not make any errors. I WILL ALWAYS USE THEM to prepare my taxes. They saved me a lot of money on tax preparer fees. THANK YOU SO MUCH.
Date published: 2022-02-22
Rated 5 out of 5 by from Great help , Dominic is awesome , will use again All issues resolved , thank you Dominic , turbo tax works for me .
Date published: 2022-02-22
Rated 1 out of 5 by from Not pleased with using TurboTax this year I did my taxes didn’t click on any of the services and I was charged $207 for doing my taxes through TurboTax I’m only getting $890 so why was I charged $207 for using TurboTax
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 8367