TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Kurt43 from
Very Easy Method of Filing Taxes
I found my tax preparation with Turbotax to be the easiest and fastest of any time in the past 5 years. I did not need any assistance from Turbotax experts.
Date published: 2021-02-24
Rated 5 out of 5 by
mattzzzz0321654564156 from
Clean and easy
Clean and easy <32char...................................>
Date published: 2021-02-24
Rated 5 out of 5 by
Ybanks75 from
Great product
Great experience. Needed help with an issues, received a call in less than 1 minute. I was shocked. Dana was great
Date published: 2021-02-24
Rated 4 out of 5 by
sxs9825 from
Fairly simple for someone like me
I have used them for several years now. I'd give a 4.5 Just a couple of navigating problems when I went to a wrong spot and then had to back out. No big deal though.
Date published: 2021-02-24
Rated 5 out of 5 by
Casa09092 from
TurboTax is Awesome!
Very user friendly system. Question worded perfectly, anyone can file their taxes in their own.
Date published: 2021-02-24
Rated 5 out of 5 by
Edward B from
Great job!!!
Always a pleasant experience!!! Very seamless and efficient.
Date published: 2021-02-24
Rated 5 out of 5 by
ton76 from
So Easy and Fast
Been using turbo tax for 8 years always ez and confident to return.
Date published: 2021-02-24
Rated 5 out of 5 by
Jacquiedg from
Excellent product
Its hard to get to an expert that can help with foreign matters, but fine when you do
Date published: 2021-02-24
Rated 5 out of 5 by
Bob6645 from
Turbo Tax easy to use
As usual, the instructions were very clear and it was easy to use. Having saved last year's data was especially helpful
Date published: 2021-02-24
Rated 1 out of 5 by
Krys06 from
Worst experience with TurboTax by far
Every year I use this system and have no problems with it and can submit my refund without any issues. This time I was having trouble moving forward to another page so I purchased the most expensive package that included live agent assistance. I spoke with them 4 times via messenger and over the phone. I even apparent specialists and not one fixed the issue. They would disconnect assuring me it would be resolved but I would still stay stuck there. One person advised me to go through each individual stocks/sales I did and if I still had trouble to message with them again. There was roughly 51 of them! I ended up figuring out the issue on my own which was not what any of them had suggested. At the very end I downgraded my package because I couldn't fathom paying for assistance that wasn't provided to me.
All TurboTax® Offerings Reviews - Page 8366
Date published: 2021-02-24
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Kurt43 from
Very Easy Method of Filing Taxes
I found my tax preparation with Turbotax to be the easiest and fastest of any time in the past 5 years. I did not need any assistance from Turbotax experts.
Date published: 2021-02-24
Rated 5 out of 5 by
mattzzzz0321654564156 from
Clean and easy
Clean and easy <32char...................................>
Date published: 2021-02-24
Rated 5 out of 5 by
Ybanks75 from
Great product
Great experience. Needed help with an issues, received a call in less than 1 minute. I was shocked. Dana was great
Date published: 2021-02-24
Rated 4 out of 5 by
sxs9825 from
Fairly simple for someone like me
I have used them for several years now. I'd give a 4.5 Just a couple of navigating problems when I went to a wrong spot and then had to back out. No big deal though.
Date published: 2021-02-24
Rated 5 out of 5 by
Casa09092 from
TurboTax is Awesome!
Very user friendly system. Question worded perfectly, anyone can file their taxes in their own.
Date published: 2021-02-24
Rated 5 out of 5 by
Edward B from
Great job!!!
Always a pleasant experience!!! Very seamless and efficient.
Date published: 2021-02-24
Rated 5 out of 5 by
ton76 from
So Easy and Fast
Been using turbo tax for 8 years always ez and confident to return.
Date published: 2021-02-24
Rated 5 out of 5 by
Jacquiedg from
Excellent product
Its hard to get to an expert that can help with foreign matters, but fine when you do
Date published: 2021-02-24
Rated 5 out of 5 by
Bob6645 from
Turbo Tax easy to use
As usual, the instructions were very clear and it was easy to use. Having saved last year's data was especially helpful
Date published: 2021-02-24
Rated 1 out of 5 by
Krys06 from
Worst experience with TurboTax by far
Every year I use this system and have no problems with it and can submit my refund without any issues. This time I was having trouble moving forward to another page so I purchased the most expensive package that included live agent assistance. I spoke with them 4 times via messenger and over the phone. I even apparent specialists and not one fixed the issue. They would disconnect assuring me it would be resolved but I would still stay stuck there. One person advised me to go through each individual stocks/sales I did and if I still had trouble to message with them again. There was roughly 51 of them! I ended up figuring out the issue on my own which was not what any of them had suggested. At the very end I downgraded my package because I couldn't fathom paying for assistance that wasn't provided to me.
All TurboTax® Offerings Reviews - Page 8366
Date published: 2021-02-24