TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Simple to use Simple and complete, will definitely consider using for 2021
Date published: 2021-05-17
Rated 5 out of 5 by from My review Easy to use and accurate. Covers all situations. Very satisfied.
Date published: 2021-05-17
Rated 3 out of 5 by from Some explanations not great for regular folks some explanations not conducive to thosde who hate this stuff and I shouted at computers a lot for this
Date published: 2021-05-17
Rated 1 out of 5 by from Falls far short of promises Many problems. I had expected Turbo tax to be an improvement over HR Block, which I had been using. Complete disappointment. 1. Package promised to import data from H R Block. In fact, all it tries to do is import the 1040 itself. Prior year details for 1099s, etc cannot be transferred. 2. Tools has a feature to display all your entries to ease proofreading. This list cannot be printed. If you go from there to a form or questionnaire to check something, it will not send you back to where you left off in the entries. It even eliminates viewing changes you made. 3. In many ways, data entry is more painful than in HR Block. I am out of time to elaborate.
Date published: 2021-05-17
Rated 5 out of 5 by from Couldn't Be Easier Online app was easy to use. Most questions I had were answered virtually before I could ask.
Date published: 2021-05-17
Rated 4 out of 5 by from TurboTax is user friendly TurboTax is user friendly, especially with different options of calculation
Date published: 2021-05-17
Rated 1 out of 5 by from absolute worst claims to be free for simple version but added costs at every turn! $60 extra for using the American opportunity credit, then $50 for each state, and then an additional $40 added for using my refund to pay for this(which it doesn't mention until the end)? Ive never had it be this much for taxes, and of course the cost isn't clear until you've spent hours inputting your info. Will never be using again.
Date published: 2021-05-17
Rated 2 out of 5 by from It's less user friendly this year I have used Turbo tax for several years and had a much harder time this year than in years past. Yes - I do have one more complicated investment - but overall it was harder to find things. At times when I thought I had imported data I was still being asked for more. It felt duplicative and also made me feel like doing my taxes myself was now beyond my abilities. Very much considering getting an accountant next year.
Date published: 2021-05-17
Rated 5 out of 5 by from love it super easy thank you so much I love the program made my life easy
Date published: 2021-05-17
Rated 5 out of 5 by from 12 years and still using TT I was nervous this year that I'd have to get a professional since I entered the agriculture business. But TT walked me through everything that was specific to the industry - saved me a bundle of time and money!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 837
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Simple to use Simple and complete, will definitely consider using for 2021
Date published: 2021-05-17
Rated 5 out of 5 by from My review Easy to use and accurate. Covers all situations. Very satisfied.
Date published: 2021-05-17
Rated 3 out of 5 by from Some explanations not great for regular folks some explanations not conducive to thosde who hate this stuff and I shouted at computers a lot for this
Date published: 2021-05-17
Rated 1 out of 5 by from Falls far short of promises Many problems. I had expected Turbo tax to be an improvement over HR Block, which I had been using. Complete disappointment. 1. Package promised to import data from H R Block. In fact, all it tries to do is import the 1040 itself. Prior year details for 1099s, etc cannot be transferred. 2. Tools has a feature to display all your entries to ease proofreading. This list cannot be printed. If you go from there to a form or questionnaire to check something, it will not send you back to where you left off in the entries. It even eliminates viewing changes you made. 3. In many ways, data entry is more painful than in HR Block. I am out of time to elaborate.
Date published: 2021-05-17
Rated 5 out of 5 by from Couldn't Be Easier Online app was easy to use. Most questions I had were answered virtually before I could ask.
Date published: 2021-05-17
Rated 4 out of 5 by from TurboTax is user friendly TurboTax is user friendly, especially with different options of calculation
Date published: 2021-05-17
Rated 1 out of 5 by from absolute worst claims to be free for simple version but added costs at every turn! $60 extra for using the American opportunity credit, then $50 for each state, and then an additional $40 added for using my refund to pay for this(which it doesn't mention until the end)? Ive never had it be this much for taxes, and of course the cost isn't clear until you've spent hours inputting your info. Will never be using again.
Date published: 2021-05-17
Rated 2 out of 5 by from It's less user friendly this year I have used Turbo tax for several years and had a much harder time this year than in years past. Yes - I do have one more complicated investment - but overall it was harder to find things. At times when I thought I had imported data I was still being asked for more. It felt duplicative and also made me feel like doing my taxes myself was now beyond my abilities. Very much considering getting an accountant next year.
Date published: 2021-05-17
Rated 5 out of 5 by from love it super easy thank you so much I love the program made my life easy
Date published: 2021-05-17
Rated 5 out of 5 by from 12 years and still using TT I was nervous this year that I'd have to get a professional since I entered the agriculture business. But TT walked me through everything that was specific to the industry - saved me a bundle of time and money!
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 837