TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Kieshap50 from
Turbotax is the best tax website
My experience was very enlightening. It was very short, sweet and straight to the point.
Date published: 2022-04-29
Rated 1 out of 5 by
my nickname is to short from
You need new software engineers
Not only was your software late, causing my return was delayed about a month, when i did try to file it refused to alow efile. You help line is designed to keep your customers from talking to someone from your company. The folks that answer auestion did not have a solution. Result mail in failng. End result the refund I should have had in early march has not arrived on apriil 29. After 10 yeas of filing with your company I will use HR Block next year.
Date published: 2022-04-29
Rated 5 out of 5 by
Navy wife from
Great service!
Great experience.so great full that turbo tax was there for me.
Date published: 2022-04-29
Rated 5 out of 5 by
beachchic53 from
awesome
The experience was painless..... Iwill use them next year
Date published: 2022-04-29
Rated 5 out of 5 by
Vicktor 1967 from
Excelente
Very helpfully explicitly step by step and reasonable price no need to drive i did my self thanks for the experience
Date published: 2022-04-29
Rated 1 out of 5 by
reidreid from
TurboTax Full Service was AWFUL!
I submitted my tax documents on 4-10, and they weren't finished until 4-29!! through that time my 'expert' was non-responsive, I was handed off to multiple 'experts' and I was on 4 phone calls, each and every phone call promising me that everything will be taken care of. Turbotax software is good, their 'Full Service' is awful. I will be requesting a refund of my payment because of how bad this was.
Date published: 2022-04-29
Rated 5 out of 5 by
derrickreaves2323 from
turbotax was awesome
Using the Turbotax way was very easy to complete and fast.
Date published: 2022-04-29
Rated 4 out of 5 by
HawaiianEve from
Don't know how to do my taxes without it
My taxes are complicated, since I am divorced, but still co-own stuff with my ex. He uses Turbo and showed me how to use it. It's not always easy, but I am not sure how I would do my taxes without Turbotax.
Date published: 2022-04-29
Rated 5 out of 5 by
pguirado from
TurboTax service was great
I had a great experience working with Jaymie on my return, I think she did a great job and I have full peace of mind about m return is accurate. She checked my numbers through fully until all was correct and knew the requirements so well. She is very knowledgeable and responsive. I will definitely repeat with her If I could.
Date published: 2022-04-29
Rated 4 out of 5 by
14Chuy from
Reliable and helpful.
The service is great and the agent was very involved in the completion of my taxes
All TurboTax® Offerings Reviews - Page 8359
Date published: 2022-04-29
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Kieshap50 from
Turbotax is the best tax website
My experience was very enlightening. It was very short, sweet and straight to the point.
Date published: 2022-04-29
Rated 1 out of 5 by
my nickname is to short from
You need new software engineers
Not only was your software late, causing my return was delayed about a month, when i did try to file it refused to alow efile. You help line is designed to keep your customers from talking to someone from your company. The folks that answer auestion did not have a solution. Result mail in failng. End result the refund I should have had in early march has not arrived on apriil 29. After 10 yeas of filing with your company I will use HR Block next year.
Date published: 2022-04-29
Rated 5 out of 5 by
Navy wife from
Great service!
Great experience.so great full that turbo tax was there for me.
Date published: 2022-04-29
Rated 5 out of 5 by
beachchic53 from
awesome
The experience was painless..... Iwill use them next year
Date published: 2022-04-29
Rated 5 out of 5 by
Vicktor 1967 from
Excelente
Very helpfully explicitly step by step and reasonable price no need to drive i did my self thanks for the experience
Date published: 2022-04-29
Rated 1 out of 5 by
reidreid from
TurboTax Full Service was AWFUL!
I submitted my tax documents on 4-10, and they weren't finished until 4-29!! through that time my 'expert' was non-responsive, I was handed off to multiple 'experts' and I was on 4 phone calls, each and every phone call promising me that everything will be taken care of. Turbotax software is good, their 'Full Service' is awful. I will be requesting a refund of my payment because of how bad this was.
Date published: 2022-04-29
Rated 5 out of 5 by
derrickreaves2323 from
turbotax was awesome
Using the Turbotax way was very easy to complete and fast.
Date published: 2022-04-29
Rated 4 out of 5 by
HawaiianEve from
Don't know how to do my taxes without it
My taxes are complicated, since I am divorced, but still co-own stuff with my ex. He uses Turbo and showed me how to use it. It's not always easy, but I am not sure how I would do my taxes without Turbotax.
Date published: 2022-04-29
Rated 5 out of 5 by
pguirado from
TurboTax service was great
I had a great experience working with Jaymie on my return, I think she did a great job and I have full peace of mind about m return is accurate. She checked my numbers through fully until all was correct and knew the requirements so well. She is very knowledgeable and responsive. I will definitely repeat with her If I could.
Date published: 2022-04-29
Rated 4 out of 5 by
14Chuy from
Reliable and helpful.
The service is great and the agent was very involved in the completion of my taxes
All TurboTax® Offerings Reviews - Page 8359
Date published: 2022-04-29