TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from It's ok I had to wait longer to file my taxes because the website had a glitch. Once the glitch got resolved, I tried to process my file but there was an error messaging that made me redue my state taxes. Very annoying, especially for a first time user. I've had friends recommend Turbotax so I gave it a shot, but I will not be using the service again. Got a little more than I would have on other services, but the glitches and time wasted is not worth it.
Date published: 2021-03-03
Rated 5 out of 5 by from Great Done my taxes for the first time on my own. A really easy process.
Date published: 2021-03-03
Rated 1 out of 5 by from Refusing to provide tax returns Lost my personal copies of previous tax return and called support to see if they could help. They can see my 2019 returns, and verify my email address but they will not provide them to me. Tax process is just as good as any other do it yourself software, but the customer service was horrible.
Date published: 2021-03-03
Rated 5 out of 5 by from Excellent Product An excellent review and easy to follow instructions.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is awsome. O.K. So I can't spell! The instructions were very good. So much so that even I could follow and complete. I have used Turbo Tax before and I will again.
Date published: 2021-03-03
Rated 5 out of 5 by from Works like a charm! Easy to use and very intuitive! Would recommend to anyone!
Date published: 2021-03-03
Rated 4 out of 5 by from Turbo Tax is Great! It was great using it. I will recommend it to others as well
Date published: 2021-03-03
Rated 5 out of 5 by from turbo is excellent if its the first time you are filing taxes reliable app highly recommend it.
Date published: 2021-03-03
Rated 5 out of 5 by from great product TurboTax is very easy to use and the experts are very helpful
Date published: 2021-03-03
Rated 1 out of 5 by from Not the best It was free and awesome, until i added my 10-99 and i got charged an extra 240 dollars just to file one document. The most disappointing part was the last page said i qualified for a deferral on the fees and charges from turbotax and i was still charged the extra 240. Very upset, 2020 was rough and this makes it sting that much more.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 8347
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from It's ok I had to wait longer to file my taxes because the website had a glitch. Once the glitch got resolved, I tried to process my file but there was an error messaging that made me redue my state taxes. Very annoying, especially for a first time user. I've had friends recommend Turbotax so I gave it a shot, but I will not be using the service again. Got a little more than I would have on other services, but the glitches and time wasted is not worth it.
Date published: 2021-03-03
Rated 5 out of 5 by from Great Done my taxes for the first time on my own. A really easy process.
Date published: 2021-03-03
Rated 1 out of 5 by from Refusing to provide tax returns Lost my personal copies of previous tax return and called support to see if they could help. They can see my 2019 returns, and verify my email address but they will not provide them to me. Tax process is just as good as any other do it yourself software, but the customer service was horrible.
Date published: 2021-03-03
Rated 5 out of 5 by from Excellent Product An excellent review and easy to follow instructions.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is awsome. O.K. So I can't spell! The instructions were very good. So much so that even I could follow and complete. I have used Turbo Tax before and I will again.
Date published: 2021-03-03
Rated 5 out of 5 by from Works like a charm! Easy to use and very intuitive! Would recommend to anyone!
Date published: 2021-03-03
Rated 4 out of 5 by from Turbo Tax is Great! It was great using it. I will recommend it to others as well
Date published: 2021-03-03
Rated 5 out of 5 by from turbo is excellent if its the first time you are filing taxes reliable app highly recommend it.
Date published: 2021-03-03
Rated 5 out of 5 by from great product TurboTax is very easy to use and the experts are very helpful
Date published: 2021-03-03
Rated 1 out of 5 by from Not the best It was free and awesome, until i added my 10-99 and i got charged an extra 240 dollars just to file one document. The most disappointing part was the last page said i qualified for a deferral on the fees and charges from turbotax and i was still charged the extra 240. Very upset, 2020 was rough and this makes it sting that much more.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 8347