TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
chapdonman from
PDGS (Pretty Darn Good Software)
Although I missed seeing how to change my address, one of your experts helped me find it and went over the return for me while I was online. TurboTax got me a LOT more of a return than I would have received if I had filed on my own. Only 4 stars because of the redundancy of checking, rechecking, rechecking again.
Date published: 2023-03-01
Rated 5 out of 5 by
HandsomeNick from
Stellar service and interface
I didn't know taxes could be so straightforward, easy, and almost entertaining. The step-by-step prompts and accompanying animations made the process easy to follow and enjoyable.
Date published: 2023-03-01
Rated 5 out of 5 by
BurpleJ from
7th year
Seems to get a little better every year as far as clearly explaining what info is needed.
Date published: 2023-03-01
Rated 5 out of 5 by
Missee7227 from
Reliable and Useful
I've been using TurboTax for years. It's easy, convenient, easily locate tax documents, reminders. All good things.
Date published: 2023-03-01
Rated 4 out of 5 by
Diet to go 999 from
2022 Tax Experience
I like that the 2022 Turbo Tax system is so much easier to follow!!. Not sure why we need to keep track of the medical mileage by month?? Do we an extra bonus for providing that info??
Date published: 2023-03-01
Rated 1 out of 5 by
null from
Wasted Ridiculous Amount of Time - Not Intuitive!
Should have option to proceed forward, if already know standard deduction or itemized, without answering multiple questions. The interface to review investment transactions is very very poor to navigate through; window too small, keep going back to first page after reviewing each transaction, not easy to navigate through pages. Could not interpret files from crypto exchange, even after following instructions to a T. This is the whole reason for using the software, but it just ended up creating more work for me.
Date published: 2023-03-01
Rated 5 out of 5 by
Ghost07 from
Turbo tax is Smooth
The experts helped me understand the tax information. Really big help!
Date published: 2023-03-01
Rated 5 out of 5 by
goturbotax2 from
easy tax filing
turbotax walk through the entire items for your tax filing with explanation
Date published: 2023-03-01
Rated 5 out of 5 by
null from
Fast and easy
Amazing fast and easy. I have used for years and plan on using many more
Date published: 2023-03-01
Rated 5 out of 5 by
makalani23 from
so sooo EASY!
If you are just by yourself with W2, this is the absolutely best way to file your tax. They can go over a lot of details as well if you want. Mahalo TurboTax You did it again!
All TurboTax® Offerings Reviews - Page 8344
Date published: 2023-03-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
chapdonman from
PDGS (Pretty Darn Good Software)
Although I missed seeing how to change my address, one of your experts helped me find it and went over the return for me while I was online. TurboTax got me a LOT more of a return than I would have received if I had filed on my own. Only 4 stars because of the redundancy of checking, rechecking, rechecking again.
Date published: 2023-03-01
Rated 5 out of 5 by
HandsomeNick from
Stellar service and interface
I didn't know taxes could be so straightforward, easy, and almost entertaining. The step-by-step prompts and accompanying animations made the process easy to follow and enjoyable.
Date published: 2023-03-01
Rated 5 out of 5 by
BurpleJ from
7th year
Seems to get a little better every year as far as clearly explaining what info is needed.
Date published: 2023-03-01
Rated 5 out of 5 by
Missee7227 from
Reliable and Useful
I've been using TurboTax for years. It's easy, convenient, easily locate tax documents, reminders. All good things.
Date published: 2023-03-01
Rated 4 out of 5 by
Diet to go 999 from
2022 Tax Experience
I like that the 2022 Turbo Tax system is so much easier to follow!!. Not sure why we need to keep track of the medical mileage by month?? Do we an extra bonus for providing that info??
Date published: 2023-03-01
Rated 1 out of 5 by
null from
Wasted Ridiculous Amount of Time - Not Intuitive!
Should have option to proceed forward, if already know standard deduction or itemized, without answering multiple questions. The interface to review investment transactions is very very poor to navigate through; window too small, keep going back to first page after reviewing each transaction, not easy to navigate through pages. Could not interpret files from crypto exchange, even after following instructions to a T. This is the whole reason for using the software, but it just ended up creating more work for me.
Date published: 2023-03-01
Rated 5 out of 5 by
Ghost07 from
Turbo tax is Smooth
The experts helped me understand the tax information. Really big help!
Date published: 2023-03-01
Rated 5 out of 5 by
goturbotax2 from
easy tax filing
turbotax walk through the entire items for your tax filing with explanation
Date published: 2023-03-01
Rated 5 out of 5 by
null from
Fast and easy
Amazing fast and easy. I have used for years and plan on using many more
Date published: 2023-03-01
Rated 5 out of 5 by
makalani23 from
so sooo EASY!
If you are just by yourself with W2, this is the absolutely best way to file your tax. They can go over a lot of details as well if you want. Mahalo TurboTax You did it again!
All TurboTax® Offerings Reviews - Page 8344
Date published: 2023-03-01