TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Antman253 from
turbo tax is easy
I use this every year great way to get taxes done.
Date published: 2022-04-19
Rated 1 out of 5 by
Stormspace from
Abysmal
TT absolutely refused to accept any for of payment for the state return filing fees. They are now telling me I'll have to paper file. I'll be using another product next year.
Date published: 2022-04-19
Rated 5 out of 5 by
Jre1021 from
Used for years, great website/program
I've used TurboTax for years and love it. Very easy to find your mistakes as they double check you all the way through.
Date published: 2022-04-19
Rated 5 out of 5 by
J Pasquale from
So Easy and helpful
I can easily get flustered. The information they needed made it so easy for me. It felt like my accountant was sitting right next to me, telling me which numbers to import.
Date published: 2022-04-19
Rated 5 out of 5 by
Big Mike 23 from
Awesome
my experience has always been good. I have used Turbo for 1 years now.
Date published: 2022-04-19
Rated 2 out of 5 by
qstorm22 from
very difficult
did not upload and move info for my imported docs very confusing
Date published: 2022-04-19
Rated 2 out of 5 by
pfle from
Expensive
The price is too high in my opinion. On a call they recommend to use community self help, it is disappointing for the price you pay for self filing. Live tax specialists charge $60 compare to 200 with turbo tax.
Date published: 2022-04-19
Rated 5 out of 5 by
Rustyb123 from
Turbo tax is great
Fast and precise.i will do it again next year. Did it right on my phone
Date published: 2022-04-19
Rated 4 out of 5 by
DScribe from
Need clearer AMENDMENT instructions
I found a form I had missfiled AFTER filing the Trust's taxes, then when I went back into the software couldn't find a clear answer on how to AMEND the return for filing.
Date published: 2022-04-19
Rated 5 out of 5 by
Christine_07 from
TurboTax responds quickly to your tax question
For some reason when filing this year, I had a ton of questions as I went along and was amazed that TurboTax was able to respond TWICE when I asked for assistance, both times in less than 45 min on 4/18, tax deadline day! Persons I spoke with were very professional and knowledgeable helping me navigate to where I could see where the information that addressed my issue was recorded on my return.
All TurboTax® Offerings Reviews - Page 8343
Date published: 2022-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Antman253 from
turbo tax is easy
I use this every year great way to get taxes done.
Date published: 2022-04-19
Rated 1 out of 5 by
Stormspace from
Abysmal
TT absolutely refused to accept any for of payment for the state return filing fees. They are now telling me I'll have to paper file. I'll be using another product next year.
Date published: 2022-04-19
Rated 5 out of 5 by
Jre1021 from
Used for years, great website/program
I've used TurboTax for years and love it. Very easy to find your mistakes as they double check you all the way through.
Date published: 2022-04-19
Rated 5 out of 5 by
J Pasquale from
So Easy and helpful
I can easily get flustered. The information they needed made it so easy for me. It felt like my accountant was sitting right next to me, telling me which numbers to import.
Date published: 2022-04-19
Rated 5 out of 5 by
Big Mike 23 from
Awesome
my experience has always been good. I have used Turbo for 1 years now.
Date published: 2022-04-19
Rated 2 out of 5 by
qstorm22 from
very difficult
did not upload and move info for my imported docs very confusing
Date published: 2022-04-19
Rated 2 out of 5 by
pfle from
Expensive
The price is too high in my opinion. On a call they recommend to use community self help, it is disappointing for the price you pay for self filing. Live tax specialists charge $60 compare to 200 with turbo tax.
Date published: 2022-04-19
Rated 5 out of 5 by
Rustyb123 from
Turbo tax is great
Fast and precise.i will do it again next year. Did it right on my phone
Date published: 2022-04-19
Rated 4 out of 5 by
DScribe from
Need clearer AMENDMENT instructions
I found a form I had missfiled AFTER filing the Trust's taxes, then when I went back into the software couldn't find a clear answer on how to AMEND the return for filing.
Date published: 2022-04-19
Rated 5 out of 5 by
Christine_07 from
TurboTax responds quickly to your tax question
For some reason when filing this year, I had a ton of questions as I went along and was amazed that TurboTax was able to respond TWICE when I asked for assistance, both times in less than 45 min on 4/18, tax deadline day! Persons I spoke with were very professional and knowledgeable helping me navigate to where I could see where the information that addressed my issue was recorded on my return.
All TurboTax® Offerings Reviews - Page 8343
Date published: 2022-04-19