TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from troubo was easy great it only took a few hours I been using troubo for years no problem
Date published: 2022-06-11
Rated 5 out of 5 by from turbo tax is awesome Have used Turbo tax for many years to prepare my taxes.
Date published: 2022-06-11
Rated 5 out of 5 by from Excellent program, and very helpful I have used Turbo tax for years and I am very happy with it. Plan to use it every year.
Date published: 2022-06-11
Rated 1 out of 5 by from Turbo tax is expensive. Hire tax teacher host tax classes and tax experts will be created from regular people, everyone would be better off but that doesn't matter to a corp.
Date published: 2022-06-11
Rated 5 out of 5 by from Vivian is Awesome!! My tax expert, Vivian was phenomenal!! She was professional, proficient, and thorough. She answered every and any question I had and made my experience very pleasant. I will be using TurboTax again next year because of her hard work.
Date published: 2022-06-11
Rated 4 out of 5 by from Turbo tax is great except for... I never got to talk with a "tax expert". Chat boxes are controlled pre-programmed responses. I paid $66 for upgrade on federal turbo tax and the program still wanted to charge another $49 to e-file for state!! I'm glad they didn't charge me to e-file the extension. I may as well gone to HR Block and actually had someone to talk to.
Date published: 2022-06-10
Rated 5 out of 5 by from Turbo Tax help line was awesome!! The live helper (I wish I could remember her name) was very courteous and friendly.
Date published: 2022-06-10
Rated 5 out of 5 by from Turbo Tax is my favorite Tax Software I have used Turbo Tax to do our families and small business Taxes for the last 6 or 7 years. I ask my friends why do you go to get your taxes prepared, and pay $150 to $300. (For NO State return, in Texas.) When this software is available. It does the same thing at a cost of $35 to $100. (State return included, if needed.) For simple returns to complicated business returns. The software doesn't forget to ask a question, or tell you, "that I didn't think you qualified for that deduction." No pre-judgement here. I have encountered all of things in the past, when I had my taxes prepared.
Date published: 2022-06-10
Rated 5 out of 5 by from TURBO TAX IS MY NUMBER 1 CHOICE My turbo tax agent was patient and knowledgeable..
Date published: 2022-06-10
Rated 5 out of 5 by from Turbo tax is awsome My experience with turbo tax was great and would advise others to do it.
Date published: 2022-06-10
All TurboTax® Offerings Reviews - Page 8338
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from troubo was easy great it only took a few hours I been using troubo for years no problem
Date published: 2022-06-11
Rated 5 out of 5 by from turbo tax is awesome Have used Turbo tax for many years to prepare my taxes.
Date published: 2022-06-11
Rated 5 out of 5 by from Excellent program, and very helpful I have used Turbo tax for years and I am very happy with it. Plan to use it every year.
Date published: 2022-06-11
Rated 1 out of 5 by from Turbo tax is expensive. Hire tax teacher host tax classes and tax experts will be created from regular people, everyone would be better off but that doesn't matter to a corp.
Date published: 2022-06-11
Rated 5 out of 5 by from Vivian is Awesome!! My tax expert, Vivian was phenomenal!! She was professional, proficient, and thorough. She answered every and any question I had and made my experience very pleasant. I will be using TurboTax again next year because of her hard work.
Date published: 2022-06-11
Rated 4 out of 5 by from Turbo tax is great except for... I never got to talk with a "tax expert". Chat boxes are controlled pre-programmed responses. I paid $66 for upgrade on federal turbo tax and the program still wanted to charge another $49 to e-file for state!! I'm glad they didn't charge me to e-file the extension. I may as well gone to HR Block and actually had someone to talk to.
Date published: 2022-06-10
Rated 5 out of 5 by from Turbo Tax help line was awesome!! The live helper (I wish I could remember her name) was very courteous and friendly.
Date published: 2022-06-10
Rated 5 out of 5 by from Turbo Tax is my favorite Tax Software I have used Turbo Tax to do our families and small business Taxes for the last 6 or 7 years. I ask my friends why do you go to get your taxes prepared, and pay $150 to $300. (For NO State return, in Texas.) When this software is available. It does the same thing at a cost of $35 to $100. (State return included, if needed.) For simple returns to complicated business returns. The software doesn't forget to ask a question, or tell you, "that I didn't think you qualified for that deduction." No pre-judgement here. I have encountered all of things in the past, when I had my taxes prepared.
Date published: 2022-06-10
Rated 5 out of 5 by from TURBO TAX IS MY NUMBER 1 CHOICE My turbo tax agent was patient and knowledgeable..
Date published: 2022-06-10
Rated 5 out of 5 by from Turbo tax is awsome My experience with turbo tax was great and would advise others to do it.
Date published: 2022-06-10
All TurboTax® Offerings Reviews - Page 8338