TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from awesome Best ever no problems with my returns will be using turbo tax way more offten.
Date published: 2021-03-03
Rated 3 out of 5 by from Turbo Tax is not as helpful as years past difficult to go back to edit business expenses. Some info from prior year return, with Turbo Tax, had to be manually input (not automatically filled from prior year) had to look it up! There was an unacceptable value on form 1040 line 10B, no help, no explanation. This value was filled by Turbo Tax! Trying to find help I was continuously offered to upgrade for an additional $120!
Date published: 2021-03-03
Rated 1 out of 5 by from Fees Galore Yet another year of getting charged fees to be able to claim deductions on my return.
Date published: 2021-03-03
Rated 5 out of 5 by from Good experience. Good UI. And this comes from a frond-end software engineer.
Date published: 2021-03-03
Rated 5 out of 5 by from User Friendly I want to thank you for having this online service available for people who need to have things simplified. I will continue to use this service. Especially when I receive my refund.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is so user friendly Turbo Tax is user friendly and securely stores information for faster results.
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is Awesome TurboTax is awesome. The live help, Dawna, was very helpful.
Date published: 2021-03-03
Rated 5 out of 5 by from Easy, fast, excellent This is our 5th year using TurboTax. I finished my full tax preparations in under 30 minutes, I completed it all using only my phone and I feel 100% confident in the accuracy of my taxes.
Date published: 2021-03-03
Rated 2 out of 5 by from It's ok TurboTax Online Deluxe is simple but unnecessarily expensive, especially considering that simple returns can be filed free. I only elected to file this way because I've used TurboTax in the past. Initially I opted to file for free but when I attempted to complete the EIC portion a prompt came up to inform me that I had to upgrade to Deluxe in order to have my EIC applied. I'm not receiving any type of auditing coverage or anything and I'm paying TurboTax what would essentially amount to half the amount I would've received in State returns. I know some CPA's who are more expensive but I also know of some tax preparers that aren't as expensive.
Date published: 2021-03-03
Rated 5 out of 5 by from Love TurboTax TurboTax makes it so easy and WANTS you to get the biggest refund. Been using it ever since I started having to do taxes and I'll probably continue to every year.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 8338
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from awesome Best ever no problems with my returns will be using turbo tax way more offten.
Date published: 2021-03-03
Rated 3 out of 5 by from Turbo Tax is not as helpful as years past difficult to go back to edit business expenses. Some info from prior year return, with Turbo Tax, had to be manually input (not automatically filled from prior year) had to look it up! There was an unacceptable value on form 1040 line 10B, no help, no explanation. This value was filled by Turbo Tax! Trying to find help I was continuously offered to upgrade for an additional $120!
Date published: 2021-03-03
Rated 1 out of 5 by from Fees Galore Yet another year of getting charged fees to be able to claim deductions on my return.
Date published: 2021-03-03
Rated 5 out of 5 by from Good experience. Good UI. And this comes from a frond-end software engineer.
Date published: 2021-03-03
Rated 5 out of 5 by from User Friendly I want to thank you for having this online service available for people who need to have things simplified. I will continue to use this service. Especially when I receive my refund.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is so user friendly Turbo Tax is user friendly and securely stores information for faster results.
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is Awesome TurboTax is awesome. The live help, Dawna, was very helpful.
Date published: 2021-03-03
Rated 5 out of 5 by from Easy, fast, excellent This is our 5th year using TurboTax. I finished my full tax preparations in under 30 minutes, I completed it all using only my phone and I feel 100% confident in the accuracy of my taxes.
Date published: 2021-03-03
Rated 2 out of 5 by from It's ok TurboTax Online Deluxe is simple but unnecessarily expensive, especially considering that simple returns can be filed free. I only elected to file this way because I've used TurboTax in the past. Initially I opted to file for free but when I attempted to complete the EIC portion a prompt came up to inform me that I had to upgrade to Deluxe in order to have my EIC applied. I'm not receiving any type of auditing coverage or anything and I'm paying TurboTax what would essentially amount to half the amount I would've received in State returns. I know some CPA's who are more expensive but I also know of some tax preparers that aren't as expensive.
Date published: 2021-03-03
Rated 5 out of 5 by from Love TurboTax TurboTax makes it so easy and WANTS you to get the biggest refund. Been using it ever since I started having to do taxes and I'll probably continue to every year.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 8338