TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from EASY AND FAST TURBO TAX GUIDES YOU THROUGH EVERY STEP OF MAKING IT EASY TO FILE YOUR RETURN
Date published: 2023-03-02
Rated 5 out of 5 by from Great it's so easy I have used turbotax for about the last 5 years and its so easy
Date published: 2023-03-02
Rated 5 out of 5 by from Wonderful Loved how easy it was and how help was there at ur fingertips
Date published: 2023-03-02
Rated 5 out of 5 by from turbotax is amazing will be coming back every year easy and help is always available when needed . never difficult
Date published: 2023-03-02
Rated 4 out of 5 by from Simple and Helpful The online TurboTax filing solution was more helpful than the desktop program, as it had much more helpful information and the option to "Ask an Expert" along the way. The only thing that I was disappointed with was the access to troubleshooting information regarding 2021 filing issues. My return was immediately rejected by both the Federal and State because 2021 was not yet processed. I wouldn't be disappointed if this was a niche issue, but over 10 million returns are still not processed as of January, so I imagine many people will have this issue. Overall, the product was great; I just hoped for an online version; they could have kept a better up-to-date help guide for issues with IRS filing statuses in prior years.
Date published: 2023-03-02
Rated 4 out of 5 by from Help, some steps are confused. Some steps are not clear. create duplicate entries. Can't view/save/print returns in Chrom browser, must use Microsoft Edge in order to view/save/print returns.
Date published: 2023-03-02
Rated 5 out of 5 by from TurboTax is outstanding ! I had a small problem but Dominic from turbo tax took care of it ! Thank you !
Date published: 2023-03-02
Rated 3 out of 5 by from Turbotax support group is mediocre! Case # 1514641830 Waited 2 days for a return call from tier 2 that I was told I would receive within 2 hours. For whatever reason Intuit will not except my credit card as payment for state filing. Second year in a row this has happened. I cancelled E-filing the state and mailed it in.
Date published: 2023-03-02
Rated 5 out of 5 by from Awesome Great experience and easy to go in and get things done
Date published: 2023-03-02
Rated 4 out of 5 by from Very good Quick and easy. Not too bad. Will do it again next year.
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 8337
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from EASY AND FAST TURBO TAX GUIDES YOU THROUGH EVERY STEP OF MAKING IT EASY TO FILE YOUR RETURN
Date published: 2023-03-02
Rated 5 out of 5 by from Great it's so easy I have used turbotax for about the last 5 years and its so easy
Date published: 2023-03-02
Rated 5 out of 5 by from Wonderful Loved how easy it was and how help was there at ur fingertips
Date published: 2023-03-02
Rated 5 out of 5 by from turbotax is amazing will be coming back every year easy and help is always available when needed . never difficult
Date published: 2023-03-02
Rated 4 out of 5 by from Simple and Helpful The online TurboTax filing solution was more helpful than the desktop program, as it had much more helpful information and the option to "Ask an Expert" along the way. The only thing that I was disappointed with was the access to troubleshooting information regarding 2021 filing issues. My return was immediately rejected by both the Federal and State because 2021 was not yet processed. I wouldn't be disappointed if this was a niche issue, but over 10 million returns are still not processed as of January, so I imagine many people will have this issue. Overall, the product was great; I just hoped for an online version; they could have kept a better up-to-date help guide for issues with IRS filing statuses in prior years.
Date published: 2023-03-02
Rated 4 out of 5 by from Help, some steps are confused. Some steps are not clear. create duplicate entries. Can't view/save/print returns in Chrom browser, must use Microsoft Edge in order to view/save/print returns.
Date published: 2023-03-02
Rated 5 out of 5 by from TurboTax is outstanding ! I had a small problem but Dominic from turbo tax took care of it ! Thank you !
Date published: 2023-03-02
Rated 3 out of 5 by from Turbotax support group is mediocre! Case # 1514641830 Waited 2 days for a return call from tier 2 that I was told I would receive within 2 hours. For whatever reason Intuit will not except my credit card as payment for state filing. Second year in a row this has happened. I cancelled E-filing the state and mailed it in.
Date published: 2023-03-02
Rated 5 out of 5 by from Awesome Great experience and easy to go in and get things done
Date published: 2023-03-02
Rated 4 out of 5 by from Very good Quick and easy. Not too bad. Will do it again next year.
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 8337