TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Need online CPA support for Turbotax Business CD There is no online CPA support available for turbotax business CD version. Strongly suggest to add the feature where customer can contact CPA for questions or ask for reviewer as they are preparing the tax. lossing out opportunities to make extra money and provide customer satisfaction and retention. Need improvement on the search topic feature, it's not easy to find any info.
Date published: 2022-04-11
Rated 4 out of 5 by from I like turbo tax It is hard to read the small print. I have a hard time understanding the terms. Taxes would a great thing to teach people in high school.
Date published: 2022-04-11
Rated 5 out of 5 by from Excellent experience After training as preparers at H R Block, this is much easier to use.
Date published: 2022-04-11
Rated 4 out of 5 by from TurboTax is very good Easy use and check for each step to make sure the accuracy. Thanks!
Date published: 2022-04-11
Rated 1 out of 5 by from NO CRYPTO for desktop version as advertised?? There was absolutely no directions, resources, or instructions on where to report cryptocurrency gains. Although crypto was available on the online version, there was no way to transfer desktop version purchase to use online or even transfer desktop TT file to the online without getting charged again.
Date published: 2022-04-11
Rated 3 out of 5 by from Ok I was ok with the experience will use again in the future
Date published: 2022-04-11
Rated 5 out of 5 by from TURBOTAX IS OUTSTANDING! THANK YOU! I used a Tax agent for the first time for help with my cryptocurrency taxes, and Kimberly was awesome! Huge help with something I was very stressed over, thank you Kimberly!
Date published: 2022-04-11
Rated 5 out of 5 by from Love Turbo Tax Really easy to use and have been using it for years.
Date published: 2022-04-11
Rated 4 out of 5 by from The in person help was friendly and extremley help Very simple If I had more complicated tax return I would have a CPA or Tax expert complete my return
Date published: 2022-04-11
Rated 3 out of 5 by from Easy Easy manageable expert program helpful fast accessible
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 8334
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Need online CPA support for Turbotax Business CD There is no online CPA support available for turbotax business CD version. Strongly suggest to add the feature where customer can contact CPA for questions or ask for reviewer as they are preparing the tax. lossing out opportunities to make extra money and provide customer satisfaction and retention. Need improvement on the search topic feature, it's not easy to find any info.
Date published: 2022-04-11
Rated 4 out of 5 by from I like turbo tax It is hard to read the small print. I have a hard time understanding the terms. Taxes would a great thing to teach people in high school.
Date published: 2022-04-11
Rated 5 out of 5 by from Excellent experience After training as preparers at H R Block, this is much easier to use.
Date published: 2022-04-11
Rated 4 out of 5 by from TurboTax is very good Easy use and check for each step to make sure the accuracy. Thanks!
Date published: 2022-04-11
Rated 1 out of 5 by from NO CRYPTO for desktop version as advertised?? There was absolutely no directions, resources, or instructions on where to report cryptocurrency gains. Although crypto was available on the online version, there was no way to transfer desktop version purchase to use online or even transfer desktop TT file to the online without getting charged again.
Date published: 2022-04-11
Rated 3 out of 5 by from Ok I was ok with the experience will use again in the future
Date published: 2022-04-11
Rated 5 out of 5 by from TURBOTAX IS OUTSTANDING! THANK YOU! I used a Tax agent for the first time for help with my cryptocurrency taxes, and Kimberly was awesome! Huge help with something I was very stressed over, thank you Kimberly!
Date published: 2022-04-11
Rated 5 out of 5 by from Love Turbo Tax Really easy to use and have been using it for years.
Date published: 2022-04-11
Rated 4 out of 5 by from The in person help was friendly and extremley help Very simple If I had more complicated tax return I would have a CPA or Tax expert complete my return
Date published: 2022-04-11
Rated 3 out of 5 by from Easy Easy manageable expert program helpful fast accessible
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 8334