TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 2 out of 5 by from Hidden Fees No cool about the hidden fees when you request to pay turbotax using your refund. $39 for allowing turbotax to use part of my refund as payment for their service
Date published: 2022-02-23
Rated 5 out of 5 by from Simple Easy to use and quick to get through. I plan to continue using TurboTax.
Date published: 2022-02-23
Rated 2 out of 5 by from NOT SO GREAT i had over 4000 in refunds but now i only get 2000 back
Date published: 2022-02-23
Rated 5 out of 5 by from Awesome Great service easy to file helpful make things easy
Date published: 2022-02-23
Rated 1 out of 5 by from unfair I have used Turbo Tax for a few years now and they keep making me pay for ¨deluxe services¨ because my return is ¨to complicated¨. I had two w-2s and one health insurance form and they charged me 39 dollars. My tax return was the most basic and least complicated return compared to others. They also now make you pay to file state and federal together for 44 or 39 dollars. They took my entire return. Next year I will be paying somebody to do my taxes since turbo tax is now too expensive to use and I know if I have a private tax person they can get me a lot more back. Turbo tax used to be a good source for people who could not afford other private options.
Date published: 2022-02-23
Rated 5 out of 5 by from Super easy I have been using TurboTax since I think 2006? I do not think I will ever change it. I wish they would go back to letting you put some of your refund into gift cards. I used to use those throughout the next year to pay for restaurant visits for my kids birthdays, etc.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax Rocks super easy to use and easy to follow instructions definitely recommend
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax was easy to file and helpful to use I've used Turbo Tax in 2022 and plan on using it in 2023
Date published: 2022-02-23
Rated 5 out of 5 by from TURBO AWSOME SLOW AT FIRST BUT GOT THERE LIKED THE WAY YOU COULD UP LOAD W-2 AND 1099R
Date published: 2022-02-23
Rated 5 out of 5 by from Love doing my taxes I seriously look forward to doing my taxes every year because TurboTax makes it FUN! It’s a game and they rock it.
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 8329
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Hidden Fees No cool about the hidden fees when you request to pay turbotax using your refund. $39 for allowing turbotax to use part of my refund as payment for their service
Date published: 2022-02-23
Rated 5 out of 5 by from Simple Easy to use and quick to get through. I plan to continue using TurboTax.
Date published: 2022-02-23
Rated 2 out of 5 by from NOT SO GREAT i had over 4000 in refunds but now i only get 2000 back
Date published: 2022-02-23
Rated 5 out of 5 by from Awesome Great service easy to file helpful make things easy
Date published: 2022-02-23
Rated 1 out of 5 by from unfair I have used Turbo Tax for a few years now and they keep making me pay for ¨deluxe services¨ because my return is ¨to complicated¨. I had two w-2s and one health insurance form and they charged me 39 dollars. My tax return was the most basic and least complicated return compared to others. They also now make you pay to file state and federal together for 44 or 39 dollars. They took my entire return. Next year I will be paying somebody to do my taxes since turbo tax is now too expensive to use and I know if I have a private tax person they can get me a lot more back. Turbo tax used to be a good source for people who could not afford other private options.
Date published: 2022-02-23
Rated 5 out of 5 by from Super easy I have been using TurboTax since I think 2006? I do not think I will ever change it. I wish they would go back to letting you put some of your refund into gift cards. I used to use those throughout the next year to pay for restaurant visits for my kids birthdays, etc.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax Rocks super easy to use and easy to follow instructions definitely recommend
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax was easy to file and helpful to use I've used Turbo Tax in 2022 and plan on using it in 2023
Date published: 2022-02-23
Rated 5 out of 5 by from TURBO AWSOME SLOW AT FIRST BUT GOT THERE LIKED THE WAY YOU COULD UP LOAD W-2 AND 1099R
Date published: 2022-02-23
Rated 5 out of 5 by from Love doing my taxes I seriously look forward to doing my taxes every year because TurboTax makes it FUN! It’s a game and they rock it.
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 8329