TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Easy to use! Easy to use, very helpful 10/10 definitely recommend
Date published: 2022-03-08
Rated 3 out of 5 by from Mostly good BUT one big glitch Trying to EFile failed to a late false error related to form "Schedule UE" which kept popping up DEMANDING input - though "Schedule UE had nothing to do with my taxes! (NOTE: This was a common problem a number of filers ran into). I spent about an hour on the phone with a good tech who eventually tracked down a solution since. NOTE: Simply DELETING this form from the FILES menu would not work (it kept popping up again and again) - though you CAN get rid of it by checking "Exclude this form from your taxes" box on the upper right corner of that form!
Date published: 2022-03-08
Rated 5 out of 5 by from Tax review excellent The typical excellent service. I would highly recommend Turbo Tax. It is certainly user friendly.
Date published: 2022-03-08
Rated 5 out of 5 by from First time using this service and it was great! Always heard about Turbo Tax never used it. Until now and im satisfied
Date published: 2022-03-08
Rated 3 out of 5 by from Turbo Tax Business Could Not Locate Prior Year Fil I have used Turbo Tax for many years. This was the first year I encountered an issue with the software. I installed the 2021 program, but it could not locate my 2020 return. I opened the 2020 software still installed on my computer, and nothing was there. I spent a lot of time working with support with no resolution. I had to recreate everything and start from scratch. Very frustrating after paying a lot for the program.
Date published: 2022-03-08
Rated 5 out of 5 by from Turbo Tax 2021 Turbo Tax has been a wonderful tool. Its ease of use has made me a return customer for the past 4 years
Date published: 2022-03-08
Rated 5 out of 5 by from Turbo Tax Team was Awesome ! Everybody I talk to was very professional and helpful with my questions.
Date published: 2022-03-08
Rated 5 out of 5 by from Great help She made it very easy on me!! Thank you!!!!!!!!!!!
Date published: 2022-03-08
Rated 5 out of 5 by from What are you waiting for... So easy to use and the customer service is great!!! I file my taxes every year with TurboTax and it's as easy as signing up for an email.
Date published: 2022-03-08
Rated 5 out of 5 by from turbo tax worked for me straight forward self explanatory any steps unsure of was cleared with help pointers. always had good experience with turbo tax
Date published: 2022-03-08
All TurboTax® Offerings Reviews - Page 8324
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
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Student
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Rated 5 out of 5 by from Easy to use! Easy to use, very helpful 10/10 definitely recommend
Date published: 2022-03-08
Rated 3 out of 5 by from Mostly good BUT one big glitch Trying to EFile failed to a late false error related to form "Schedule UE" which kept popping up DEMANDING input - though "Schedule UE had nothing to do with my taxes! (NOTE: This was a common problem a number of filers ran into). I spent about an hour on the phone with a good tech who eventually tracked down a solution since. NOTE: Simply DELETING this form from the FILES menu would not work (it kept popping up again and again) - though you CAN get rid of it by checking "Exclude this form from your taxes" box on the upper right corner of that form!
Date published: 2022-03-08
Rated 5 out of 5 by from Tax review excellent The typical excellent service. I would highly recommend Turbo Tax. It is certainly user friendly.
Date published: 2022-03-08
Rated 5 out of 5 by from First time using this service and it was great! Always heard about Turbo Tax never used it. Until now and im satisfied
Date published: 2022-03-08
Rated 3 out of 5 by from Turbo Tax Business Could Not Locate Prior Year Fil I have used Turbo Tax for many years. This was the first year I encountered an issue with the software. I installed the 2021 program, but it could not locate my 2020 return. I opened the 2020 software still installed on my computer, and nothing was there. I spent a lot of time working with support with no resolution. I had to recreate everything and start from scratch. Very frustrating after paying a lot for the program.
Date published: 2022-03-08
Rated 5 out of 5 by from Turbo Tax 2021 Turbo Tax has been a wonderful tool. Its ease of use has made me a return customer for the past 4 years
Date published: 2022-03-08
Rated 5 out of 5 by from Turbo Tax Team was Awesome ! Everybody I talk to was very professional and helpful with my questions.
Date published: 2022-03-08
Rated 5 out of 5 by from Great help She made it very easy on me!! Thank you!!!!!!!!!!!
Date published: 2022-03-08
Rated 5 out of 5 by from What are you waiting for... So easy to use and the customer service is great!!! I file my taxes every year with TurboTax and it's as easy as signing up for an email.
Date published: 2022-03-08
Rated 5 out of 5 by from turbo tax worked for me straight forward self explanatory any steps unsure of was cleared with help pointers. always had good experience with turbo tax
Date published: 2022-03-08
All TurboTax® Offerings Reviews - Page 8324