TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Oddomattx from
TurboTax is simple and easy to use.
I used the free filing option and managed to complete my simple tax return with ease.
Date published: 2022-04-18
Rated 5 out of 5 by
SammyA05 from
Very happy with Turbo Tax online
With being in high school and having a little part time job it was nice having it 100% free to file.
Date published: 2022-04-18
Rated 5 out of 5 by
Leah101 from
Turbo Tax makes filing easy
I've used Turbo Tax for four years in a row. I always get answers to my questions, and I like how they monitor my credit and have additional services. Turbo Tax makes tax filing easy and understandable.
Date published: 2022-04-18
Rated 4 out of 5 by
Thiess723 from
TurboTax gives you the warm and fuzzies.
I appreciate that usaa endorses TurboTax and TurboTax checks all the gray areas.
Date published: 2022-04-18
Rated 3 out of 5 by
GirlGlory from
It is a bit frustrating
It is frustrating not to be able to see the forms you are filling out, easy to do, but not so reassuring.
Date published: 2022-04-18
Rated 5 out of 5 by
jonesss1975 from
So easy to use!
Very user friendly, easy to upload docs, I use TurboTax every year
Date published: 2022-04-18
Rated 5 out of 5 by
Deb1201 from
Love it
it was quick and easy and any questions I had were easily found.
Date published: 2022-04-18
Rated 2 out of 5 by
booboo009927 from
Good product but disappointed with company
I've been using TurboTax for 10+ years. A few days ago, all of my prior year versions were deactivated and required license codes be re-entered in order to open the program. This is very inconvenient and bad timing, with taxes due today. It comes across as very inconsiderate and greedy to me, assuming your company is hoping people can't find their old license keys.
Date published: 2022-04-18
Rated 5 out of 5 by
Tod1on1 from
Turbo Tax is a LIFE SAVER!!
I've been using Turbo Tax for the past 20 years and it has never failed me. Very simple and its just plug and play. If I have any questions, the links to the IRS website and information is very convenient.
Date published: 2022-04-18
Rated 4 out of 5 by
Big Al from McLean from
Turbo Tax is OK, but really could be better.
Every year during the review I'm asked to provide info re: personal use of car and household employee that is no longer relevant, and has not been for several years. It's annoying. Please have a yes or no upfront query that shuts this stuff down. Last year, I could not import 1099 info from Charles Schwab. Neither your techs nor Schwab's could fix the problem, try though they did. Problem appears to have been fixed this year. I hope. We'll see if the returns are accepted. Because I had to submit printed forms last year, you don't have a record of me filing for 2020. I get that, but it's also annoying. It also makes me a little crazy that I have to pay $45 for my second state (CA) return, where I am part owner of two pieces of commercial property, and another $25 to file electronically. My tax bill to CA this year is $192. I have to pay you guys $70 for the privilege. Come on! Change your pricing structure for those of us who have minimal income in a second state. I file taxes for my 99 year old mother-in-law in Illinois. She has zero tax liability in IL because her income is so low. So, instead of paying you guys $70, I use the IL website, fill out the forms and, file electronically directly (or send in printed forms). Cost: 0. Doesn't take a genius to save $70, but it makes me annoyed with you.
All TurboTax® Offerings Reviews - Page 8319
Date published: 2022-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Oddomattx from
TurboTax is simple and easy to use.
I used the free filing option and managed to complete my simple tax return with ease.
Date published: 2022-04-18
Rated 5 out of 5 by
SammyA05 from
Very happy with Turbo Tax online
With being in high school and having a little part time job it was nice having it 100% free to file.
Date published: 2022-04-18
Rated 5 out of 5 by
Leah101 from
Turbo Tax makes filing easy
I've used Turbo Tax for four years in a row. I always get answers to my questions, and I like how they monitor my credit and have additional services. Turbo Tax makes tax filing easy and understandable.
Date published: 2022-04-18
Rated 4 out of 5 by
Thiess723 from
TurboTax gives you the warm and fuzzies.
I appreciate that usaa endorses TurboTax and TurboTax checks all the gray areas.
Date published: 2022-04-18
Rated 3 out of 5 by
GirlGlory from
It is a bit frustrating
It is frustrating not to be able to see the forms you are filling out, easy to do, but not so reassuring.
Date published: 2022-04-18
Rated 5 out of 5 by
jonesss1975 from
So easy to use!
Very user friendly, easy to upload docs, I use TurboTax every year
Date published: 2022-04-18
Rated 5 out of 5 by
Deb1201 from
Love it
it was quick and easy and any questions I had were easily found.
Date published: 2022-04-18
Rated 2 out of 5 by
booboo009927 from
Good product but disappointed with company
I've been using TurboTax for 10+ years. A few days ago, all of my prior year versions were deactivated and required license codes be re-entered in order to open the program. This is very inconvenient and bad timing, with taxes due today. It comes across as very inconsiderate and greedy to me, assuming your company is hoping people can't find their old license keys.
Date published: 2022-04-18
Rated 5 out of 5 by
Tod1on1 from
Turbo Tax is a LIFE SAVER!!
I've been using Turbo Tax for the past 20 years and it has never failed me. Very simple and its just plug and play. If I have any questions, the links to the IRS website and information is very convenient.
Date published: 2022-04-18
Rated 4 out of 5 by
Big Al from McLean from
Turbo Tax is OK, but really could be better.
Every year during the review I'm asked to provide info re: personal use of car and household employee that is no longer relevant, and has not been for several years. It's annoying. Please have a yes or no upfront query that shuts this stuff down. Last year, I could not import 1099 info from Charles Schwab. Neither your techs nor Schwab's could fix the problem, try though they did. Problem appears to have been fixed this year. I hope. We'll see if the returns are accepted. Because I had to submit printed forms last year, you don't have a record of me filing for 2020. I get that, but it's also annoying. It also makes me a little crazy that I have to pay $45 for my second state (CA) return, where I am part owner of two pieces of commercial property, and another $25 to file electronically. My tax bill to CA this year is $192. I have to pay you guys $70 for the privilege. Come on! Change your pricing structure for those of us who have minimal income in a second state. I file taxes for my 99 year old mother-in-law in Illinois. She has zero tax liability in IL because her income is so low. So, instead of paying you guys $70, I use the IL website, fill out the forms and, file electronically directly (or send in printed forms). Cost: 0. Doesn't take a genius to save $70, but it makes me annoyed with you.
All TurboTax® Offerings Reviews - Page 8319
Date published: 2022-04-18