TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Awesome Love turbo tax..they help you..and make sure everything is together
Date published: 2022-03-11
Rated 4 out of 5 by from Turbo Tax is easy to use Turbo Tax is easy to go through and a great way to file your own taxes.
Date published: 2022-03-11
Rated 1 out of 5 by from Overcharge for Service from an Indigent Customer Extra charges and charges for service that could be done from free Tax help that government gives to financially challenged. I feel like an idiot for using this service but went ahead with it because I had already reached the "end of the line" using it. I could kick myself. Almost $200 even with discount. Horrible.
Date published: 2022-03-11
Rated 3 out of 5 by from Turbo Tax Foreign Tax credits -no good The section dealing with foreign tax credits is ridiculous. As a CPA I understand the concept and the tax forms but trying to get the information into your system took forever. It is unclear where foreign pension revenue is to be put, The the internet gives numerous possibilities. The separation of entering the foreign tax from the revenue makes it very confusing. a simple table showing revenue and foreign taxes paid would be much easier than the interview, where you really dont know where its going. One page for revenue and tax input from each source.
Date published: 2022-03-11
Rated 4 out of 5 by from TurboTax Live Full Service Deluxe TurboTax Live Full Service Deluxe was convenient and easy to use, tax experts were knowledgeable and helpful. I disliked that TurboTax advertises the service for free, and that was not the case, but the service I received was worth it.
Date published: 2022-03-11
Rated 5 out of 5 by from First time This was a great experience Camille was great thank you again
Date published: 2022-03-11
Rated 5 out of 5 by from I love this program! I've been using Turbo tax for at least 10 years and I've never been disappointed. I appreciate being able to search literally any question I have right from the dashboard and get an answer, I also appreciate having the option to pay for live support.
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Review Excellent program and easy to follow. I won't use any other filing method.
Date published: 2022-03-11
Rated 5 out of 5 by from Awesome It was so much easier to do here online then going somewhere to have them done.
Date published: 2022-03-11
Rated 5 out of 5 by from Everything Done Right We had a lot of changes the past year, from buying & selling our home and moving to a new state. Because of this, we had to file in two states. TurboTax Live took all the guess work out. I feel very confident and secure knowing my taxes were done correctly using TurboTax Live.
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 8318
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Love turbo tax..they help you..and make sure everything is together
Date published: 2022-03-11
Rated 4 out of 5 by from Turbo Tax is easy to use Turbo Tax is easy to go through and a great way to file your own taxes.
Date published: 2022-03-11
Rated 1 out of 5 by from Overcharge for Service from an Indigent Customer Extra charges and charges for service that could be done from free Tax help that government gives to financially challenged. I feel like an idiot for using this service but went ahead with it because I had already reached the "end of the line" using it. I could kick myself. Almost $200 even with discount. Horrible.
Date published: 2022-03-11
Rated 3 out of 5 by from Turbo Tax Foreign Tax credits -no good The section dealing with foreign tax credits is ridiculous. As a CPA I understand the concept and the tax forms but trying to get the information into your system took forever. It is unclear where foreign pension revenue is to be put, The the internet gives numerous possibilities. The separation of entering the foreign tax from the revenue makes it very confusing. a simple table showing revenue and foreign taxes paid would be much easier than the interview, where you really dont know where its going. One page for revenue and tax input from each source.
Date published: 2022-03-11
Rated 4 out of 5 by from TurboTax Live Full Service Deluxe TurboTax Live Full Service Deluxe was convenient and easy to use, tax experts were knowledgeable and helpful. I disliked that TurboTax advertises the service for free, and that was not the case, but the service I received was worth it.
Date published: 2022-03-11
Rated 5 out of 5 by from First time This was a great experience Camille was great thank you again
Date published: 2022-03-11
Rated 5 out of 5 by from I love this program! I've been using Turbo tax for at least 10 years and I've never been disappointed. I appreciate being able to search literally any question I have right from the dashboard and get an answer, I also appreciate having the option to pay for live support.
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Review Excellent program and easy to follow. I won't use any other filing method.
Date published: 2022-03-11
Rated 5 out of 5 by from Awesome It was so much easier to do here online then going somewhere to have them done.
Date published: 2022-03-11
Rated 5 out of 5 by from Everything Done Right We had a lot of changes the past year, from buying & selling our home and moving to a new state. Because of this, we had to file in two states. TurboTax Live took all the guess work out. I feel very confident and secure knowing my taxes were done correctly using TurboTax Live.
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 8318