TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Easy to use I have used Turbo Tax for years. Each year the program gets better and more intuitive.
Date published: 2022-04-10
Rated 1 out of 5 by from TURBOTAX IS WAY MORE COMPLICATED THAN IT NEEDS TO THIS TOOK WAY LONGER THAN IT HSOULD HAVE BECAUE YOU HAVE A TON OF EXTRA DUMB STEPS THAT I NEED TO FILL OUT NOW
Date published: 2022-04-10
Rated 3 out of 5 by from Disappointed Could not open and input any data into schedule "A". Thankfully, the standard deduction is most relevant. 2nd year in a row,...maybe 3rd, where I couldn't e-file because the AGI was not recognized. And now I have to hunt for a "nickname that is not already used?" It's almost like I can't give a less-than-average review without the system preventing me from submitting.
Date published: 2022-04-10
Rated 5 out of 5 by from great product great service I needed help with an unusual tax form and the turbo tax person helped me through it.
Date published: 2022-04-10
Rated 5 out of 5 by from Fast and easy Have filed with Turbotax for several years. It's fast and easy.
Date published: 2022-04-10
Rated 5 out of 5 by from Happy first-time user of Basic Glad I learned about the option to have a tax expert do my taxes for me before the deadline! This year has been a busy one for me and Jean was extremely accommodating and helpful throughout the entire process.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbotax is Great! I liked the ease of the program and the format. I will be using again.
Date published: 2022-04-10
Rated 5 out of 5 by from Good Experience Great for simple tax returns. It may be worth while including a run through for non-standard items such as a "Back Door Roth"
Date published: 2022-04-10
Rated 4 out of 5 by from Good but needs improvement I have been using TurboTax for over 20 years and it has saved my countless hours and aggravation. As with any good product/service there is always room for improvement. Two specific areas that can stand improvement: (1) TurboTax should make it easier to report nondeductible IRA contributions, especially with regard to generating Form 8086 (not sure I have the right form number) (2) TurboTax should make reporting rental income and foreign taxes on home(s) owned outside the US. Both issues I raise are not that uncommon these days and yet over the years I have not seen any improvement whatsoever in how these are handled in TurboTax--I hope the experts at TurboTax are listening!
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax is the best! very easy to use and have been using for 3 years now
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 8317
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use I have used Turbo Tax for years. Each year the program gets better and more intuitive.
Date published: 2022-04-10
Rated 1 out of 5 by from TURBOTAX IS WAY MORE COMPLICATED THAN IT NEEDS TO THIS TOOK WAY LONGER THAN IT HSOULD HAVE BECAUE YOU HAVE A TON OF EXTRA DUMB STEPS THAT I NEED TO FILL OUT NOW
Date published: 2022-04-10
Rated 3 out of 5 by from Disappointed Could not open and input any data into schedule "A". Thankfully, the standard deduction is most relevant. 2nd year in a row,...maybe 3rd, where I couldn't e-file because the AGI was not recognized. And now I have to hunt for a "nickname that is not already used?" It's almost like I can't give a less-than-average review without the system preventing me from submitting.
Date published: 2022-04-10
Rated 5 out of 5 by from great product great service I needed help with an unusual tax form and the turbo tax person helped me through it.
Date published: 2022-04-10
Rated 5 out of 5 by from Fast and easy Have filed with Turbotax for several years. It's fast and easy.
Date published: 2022-04-10
Rated 5 out of 5 by from Happy first-time user of Basic Glad I learned about the option to have a tax expert do my taxes for me before the deadline! This year has been a busy one for me and Jean was extremely accommodating and helpful throughout the entire process.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbotax is Great! I liked the ease of the program and the format. I will be using again.
Date published: 2022-04-10
Rated 5 out of 5 by from Good Experience Great for simple tax returns. It may be worth while including a run through for non-standard items such as a "Back Door Roth"
Date published: 2022-04-10
Rated 4 out of 5 by from Good but needs improvement I have been using TurboTax for over 20 years and it has saved my countless hours and aggravation. As with any good product/service there is always room for improvement. Two specific areas that can stand improvement: (1) TurboTax should make it easier to report nondeductible IRA contributions, especially with regard to generating Form 8086 (not sure I have the right form number) (2) TurboTax should make reporting rental income and foreign taxes on home(s) owned outside the US. Both issues I raise are not that uncommon these days and yet over the years I have not seen any improvement whatsoever in how these are handled in TurboTax--I hope the experts at TurboTax are listening!
Date published: 2022-04-10
Rated 5 out of 5 by from TurboTax is the best! very easy to use and have been using for 3 years now
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 8317