TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from TurboTax - the good and the bad Even though I've been using TurboTax for 20+ yrs, this year I had scheduled an appointment with an income tax service to do my taxes. This was due to the fact I retired last year and had what I thought would be complicated tax issues. Then I decided to attempt to do them myself. I was pleasantly surprised at how well TurboTax takes you step by step through each segment of the process. There were parts of the process I was fearing, but was able to pretty much breeze right through them with T/Tx. One downside was T/Tx instructions on how to find last year's tax forms. The instructions were complicated and didn't work. Related to this was the fact my previous year's T/Tx returns were no longer on my computer. I don't know why this happened. Trying to get an online copy of my 2020 tax return from the IRS was a near nightmare. But, all in all, TurboTax is a great service!
Date published: 2022-02-23
Rated 5 out of 5 by from TurboTax is incredible perfect and maybe the best invention since the iphone
Date published: 2022-02-23
Rated 2 out of 5 by from More than expected fee to upgrade to deluxe. More than expected fee to upgrade to Deluxe. Should inform that it is not $39 $39x3. I attempted to downgrade to Regular and cleared the form to start over but it automatically put me back into deluxe. I would not want to spend $117 to file. Also, "24/7 Help" is just a simple question/answer automated system. Deluxe is not what it is advertised to be and 3x the price listed.
Date published: 2022-02-23
Rated 5 out of 5 by from Easy Great product and chat feature helped solve an issue.
Date published: 2022-02-23
Rated 5 out of 5 by from always use Very easy to do have used tubo tax for 8 years this is my 9th
Date published: 2022-02-23
Rated 5 out of 5 by from Easy and efficient Love turbo tax and will always use it in the future
Date published: 2022-02-23
Rated 5 out of 5 by from Very easy to use! This was very easy to use. I just had to follow instructions.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax is always great! Will always use Ms. Amy to take care of my taxes!!
Date published: 2022-02-23
Rated 5 out of 5 by from Awesome I have a problem with my school info, and one of the experts helped me, and it gave me a reasonable refund.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax rocks!!! i love using turbo tax, they have real people call you if choose to when you need help. i keep using turbo tax every year because of their support.
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 8309
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax - the good and the bad Even though I've been using TurboTax for 20+ yrs, this year I had scheduled an appointment with an income tax service to do my taxes. This was due to the fact I retired last year and had what I thought would be complicated tax issues. Then I decided to attempt to do them myself. I was pleasantly surprised at how well TurboTax takes you step by step through each segment of the process. There were parts of the process I was fearing, but was able to pretty much breeze right through them with T/Tx. One downside was T/Tx instructions on how to find last year's tax forms. The instructions were complicated and didn't work. Related to this was the fact my previous year's T/Tx returns were no longer on my computer. I don't know why this happened. Trying to get an online copy of my 2020 tax return from the IRS was a near nightmare. But, all in all, TurboTax is a great service!
Date published: 2022-02-23
Rated 5 out of 5 by from TurboTax is incredible perfect and maybe the best invention since the iphone
Date published: 2022-02-23
Rated 2 out of 5 by from More than expected fee to upgrade to deluxe. More than expected fee to upgrade to Deluxe. Should inform that it is not $39 $39x3. I attempted to downgrade to Regular and cleared the form to start over but it automatically put me back into deluxe. I would not want to spend $117 to file. Also, "24/7 Help" is just a simple question/answer automated system. Deluxe is not what it is advertised to be and 3x the price listed.
Date published: 2022-02-23
Rated 5 out of 5 by from Easy Great product and chat feature helped solve an issue.
Date published: 2022-02-23
Rated 5 out of 5 by from always use Very easy to do have used tubo tax for 8 years this is my 9th
Date published: 2022-02-23
Rated 5 out of 5 by from Easy and efficient Love turbo tax and will always use it in the future
Date published: 2022-02-23
Rated 5 out of 5 by from Very easy to use! This was very easy to use. I just had to follow instructions.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax is always great! Will always use Ms. Amy to take care of my taxes!!
Date published: 2022-02-23
Rated 5 out of 5 by from Awesome I have a problem with my school info, and one of the experts helped me, and it gave me a reasonable refund.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax rocks!!! i love using turbo tax, they have real people call you if choose to when you need help. i keep using turbo tax every year because of their support.
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 8309