TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Nautique Skier from
Great Product
I'm a long time TT user and this version met all of my expectations.
Date published: 2022-03-23
Rated 4 out of 5 by
RJFamily from
WOW! The system really make it easy!
It's a great experience. Automation make it easy and just click and click. It's a 4 star because I got kick out multiple times even if I'm still on the form. Also, one thing I notice when entering a data in some form. It will have an empty item but you can still delete it though. Overall, I like the pre-loaded feature from my other financial account. I'm hoping all my credential is 10000% secure. In summary, just follow the wizard and select all the item that you think you have.
Date published: 2022-03-23
Rated 5 out of 5 by
ChallengerSC from
Cool
It’s good and it’s easy to use better than other times
Date published: 2022-03-23
Rated 4 out of 5 by
Bronson999 from
There is one major problem with using TurboTax.
You have to switch to mailing your tax form to be able to print it. Then, I had a major problem trying to E-File the tax return. Why can you not print your taxes without switching to mailing your tax return? Next year, I hope you make it easier for us to print the tax return without switching to mailing the tax return.
Date published: 2022-03-23
Rated 5 out of 5 by
Lin CA from
Gwenda from Turbo Tax is Excellent
Gwenda took this issue off my hands and, using my information, filed my returns.
Date published: 2022-03-23
Rated 5 out of 5 by
Biggjoe from
Turbo Tax got me thru another tax year
I needed help as I just don't understand this stuff. I started a chat and Marcy led me thru each step and was very knowledgeable and pleasant. Thank you Marcy!!
Date published: 2022-03-23
Rated 4 out of 5 by
Kriwedell from
Turbo disappointed me.
Only issue is I didn't know I had to pay for help services. Quite didn't understand.
Date published: 2022-03-23
Rated 5 out of 5 by
LivBug from
Sooo helpful
This was so helpful and I did it relatively easy on my own!
Date published: 2022-03-23
Rated 5 out of 5 by
BMR53 from
Turbo Tax is wonderful!
Been using for years. Always satisfied. Easy to use.
Date published: 2022-03-23
Rated 5 out of 5 by
12291 from
Highly Recommend
The support team is fantastic, the prompts easy and as understandable as taxes can be. I love turbo tax!
All TurboTax® Offerings Reviews - Page 8299
Date published: 2022-03-23
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Nautique Skier from
Great Product
I'm a long time TT user and this version met all of my expectations.
Date published: 2022-03-23
Rated 4 out of 5 by
RJFamily from
WOW! The system really make it easy!
It's a great experience. Automation make it easy and just click and click. It's a 4 star because I got kick out multiple times even if I'm still on the form. Also, one thing I notice when entering a data in some form. It will have an empty item but you can still delete it though. Overall, I like the pre-loaded feature from my other financial account. I'm hoping all my credential is 10000% secure. In summary, just follow the wizard and select all the item that you think you have.
Date published: 2022-03-23
Rated 5 out of 5 by
ChallengerSC from
Cool
It’s good and it’s easy to use better than other times
Date published: 2022-03-23
Rated 4 out of 5 by
Bronson999 from
There is one major problem with using TurboTax.
You have to switch to mailing your tax form to be able to print it. Then, I had a major problem trying to E-File the tax return. Why can you not print your taxes without switching to mailing your tax return? Next year, I hope you make it easier for us to print the tax return without switching to mailing the tax return.
Date published: 2022-03-23
Rated 5 out of 5 by
Lin CA from
Gwenda from Turbo Tax is Excellent
Gwenda took this issue off my hands and, using my information, filed my returns.
Date published: 2022-03-23
Rated 5 out of 5 by
Biggjoe from
Turbo Tax got me thru another tax year
I needed help as I just don't understand this stuff. I started a chat and Marcy led me thru each step and was very knowledgeable and pleasant. Thank you Marcy!!
Date published: 2022-03-23
Rated 4 out of 5 by
Kriwedell from
Turbo disappointed me.
Only issue is I didn't know I had to pay for help services. Quite didn't understand.
Date published: 2022-03-23
Rated 5 out of 5 by
LivBug from
Sooo helpful
This was so helpful and I did it relatively easy on my own!
Date published: 2022-03-23
Rated 5 out of 5 by
BMR53 from
Turbo Tax is wonderful!
Been using for years. Always satisfied. Easy to use.
Date published: 2022-03-23
Rated 5 out of 5 by
12291 from
Highly Recommend
The support team is fantastic, the prompts easy and as understandable as taxes can be. I love turbo tax!
All TurboTax® Offerings Reviews - Page 8299
Date published: 2022-03-23