TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Excellent but had 2 issues I bought the CD at Costco, loaded using the CD on my computer, then tried to load a copy on my laptop that has no CD drive - can't do it via download if you already used the CD! Had to get an external drive for my laptop. Should alert users to start with the download process if you expect to download to another computer. Kansas Retirement Fund in Box 14 gets added to income on KS state return causing the amount to be double counted. Same problem occurred last year. Everything else went well.
Date published: 2022-03-28
Rated 5 out of 5 by from Easy to use having explanation side bar helped me answer questions
Date published: 2022-03-28
Rated 2 out of 5 by from Turbo Tax is predatory Turbo tax has a predatory fee structure. I absolutely hate this company and I will never use it again.
Date published: 2022-03-28
Rated 5 out of 5 by from Awesome! Had a great experience! It was fast and easy! Thank you TurboTax
Date published: 2022-03-28
Rated 5 out of 5 by from turbo tax is by far the easiest and fastest Turbo tax creates such an easy interface to file your tax return. It takes 10-20 min and your done! Now that's amazing. Thank you Turbo Tax Team.
Date published: 2022-03-28
Rated 5 out of 5 by from Great Easy step by step ....love it! I will highly recommend.
Date published: 2022-03-28
Rated 5 out of 5 by from Turbo Tax was great Turbo tax is very easy to use The experts are great. My expert Anna was great she was fast and efficient. I would recommend turbo tax and Anna to family and friends
Date published: 2022-03-28
Rated 4 out of 5 by from great on most things confused somewhat on 1 other Mostly worked good unsure on a retirement part of the form
Date published: 2022-03-28
Rated 5 out of 5 by from Turbo tax is amazing Turbo tax expert are willing to answer any questions you may have. They are clear and easy to understand language even though this is foreign to me.
Date published: 2022-03-28
Rated 1 out of 5 by from Took Forever Took so long. Never got a response from him and had to contact support twice. Much better experience last year with the other assistance option. Don’t have them do it for you. Have an expert log on to help you as you go.
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 8296
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent but had 2 issues I bought the CD at Costco, loaded using the CD on my computer, then tried to load a copy on my laptop that has no CD drive - can't do it via download if you already used the CD! Had to get an external drive for my laptop. Should alert users to start with the download process if you expect to download to another computer. Kansas Retirement Fund in Box 14 gets added to income on KS state return causing the amount to be double counted. Same problem occurred last year. Everything else went well.
Date published: 2022-03-28
Rated 5 out of 5 by from Easy to use having explanation side bar helped me answer questions
Date published: 2022-03-28
Rated 2 out of 5 by from Turbo Tax is predatory Turbo tax has a predatory fee structure. I absolutely hate this company and I will never use it again.
Date published: 2022-03-28
Rated 5 out of 5 by from Awesome! Had a great experience! It was fast and easy! Thank you TurboTax
Date published: 2022-03-28
Rated 5 out of 5 by from turbo tax is by far the easiest and fastest Turbo tax creates such an easy interface to file your tax return. It takes 10-20 min and your done! Now that's amazing. Thank you Turbo Tax Team.
Date published: 2022-03-28
Rated 5 out of 5 by from Great Easy step by step ....love it! I will highly recommend.
Date published: 2022-03-28
Rated 5 out of 5 by from Turbo Tax was great Turbo tax is very easy to use The experts are great. My expert Anna was great she was fast and efficient. I would recommend turbo tax and Anna to family and friends
Date published: 2022-03-28
Rated 4 out of 5 by from great on most things confused somewhat on 1 other Mostly worked good unsure on a retirement part of the form
Date published: 2022-03-28
Rated 5 out of 5 by from Turbo tax is amazing Turbo tax expert are willing to answer any questions you may have. They are clear and easy to understand language even though this is foreign to me.
Date published: 2022-03-28
Rated 1 out of 5 by from Took Forever Took so long. Never got a response from him and had to contact support twice. Much better experience last year with the other assistance option. Don’t have them do it for you. Have an expert log on to help you as you go.
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 8296