TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from SImple and Easy! it is very easy to use. it takes you step by step and guides you.
Date published: 2022-04-17
Rated 3 out of 5 by from Could be better Turbo Tax seems to like the "UPSALE" feature. Adding confusing upsale items midway through. I paid for things I didn't need. Also Turbotax seem to have forgotten that I have used it the last few years.
Date published: 2022-04-17
Rated 1 out of 5 by from Turbo Tax is a Joke I am Active Duty. I literally went through the Military extension website (where it says that I can file for free). I did my own taxes and they still hit me with a $167 fee for using premium even though I was not using any part of premium. I have had nothing but problems with this company and will not be using them next year.
Date published: 2022-04-17
Rated 5 out of 5 by from Always do my taxes with Turbotax Love it. But small complaint for 2021 return though. Up until near end of deductions section, has false indication that I'd owe ~$2K in taxes. In reality I had a refund coming of almost ~$2k. Reason appears to be the timing of when the child tax credit is factored into the estimated refund indicator. This was not correctly calculated until completing that section on the child tax credit. Was a welcome relief! But the calculations could have made a better estimate up front, would have a little nail biting. Thanks.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax Is Awesome Turbo Tax helps me easily file my federal and state returns each year. It is straightforward, the tips and explanations are easy to understand, and it covers all deductions I quality for.
Date published: 2022-04-17
Rated 4 out of 5 by from TurboTax is convenient Although I ran into only one assistant who was rude, the rest were fantastic.
Date published: 2022-04-17
Rated 4 out of 5 by from Turbo Tax is Good! Good software. Easy to use. A bit pricey! Wish a more affordable price! Thanks.
Date published: 2022-04-17
Rated 5 out of 5 by from Great way to simplify my taxes I am happy and comfortable with your software. I will recommend to family and friends
Date published: 2022-04-17
Rated 5 out of 5 by from Wonderful User Experience As the title says, the user experience was phenomenal! I work three jobs and do freelancing on the side, and the layout made it easy to navigate and handle all of the proper income and deduction hoops that are pretty daunting to jump through!
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is Awesome Its all in the name Turbo tax. Got it done in one night without a bottle of tums.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 8289
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from SImple and Easy! it is very easy to use. it takes you step by step and guides you.
Date published: 2022-04-17
Rated 3 out of 5 by from Could be better Turbo Tax seems to like the "UPSALE" feature. Adding confusing upsale items midway through. I paid for things I didn't need. Also Turbotax seem to have forgotten that I have used it the last few years.
Date published: 2022-04-17
Rated 1 out of 5 by from Turbo Tax is a Joke I am Active Duty. I literally went through the Military extension website (where it says that I can file for free). I did my own taxes and they still hit me with a $167 fee for using premium even though I was not using any part of premium. I have had nothing but problems with this company and will not be using them next year.
Date published: 2022-04-17
Rated 5 out of 5 by from Always do my taxes with Turbotax Love it. But small complaint for 2021 return though. Up until near end of deductions section, has false indication that I'd owe ~$2K in taxes. In reality I had a refund coming of almost ~$2k. Reason appears to be the timing of when the child tax credit is factored into the estimated refund indicator. This was not correctly calculated until completing that section on the child tax credit. Was a welcome relief! But the calculations could have made a better estimate up front, would have a little nail biting. Thanks.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax Is Awesome Turbo Tax helps me easily file my federal and state returns each year. It is straightforward, the tips and explanations are easy to understand, and it covers all deductions I quality for.
Date published: 2022-04-17
Rated 4 out of 5 by from TurboTax is convenient Although I ran into only one assistant who was rude, the rest were fantastic.
Date published: 2022-04-17
Rated 4 out of 5 by from Turbo Tax is Good! Good software. Easy to use. A bit pricey! Wish a more affordable price! Thanks.
Date published: 2022-04-17
Rated 5 out of 5 by from Great way to simplify my taxes I am happy and comfortable with your software. I will recommend to family and friends
Date published: 2022-04-17
Rated 5 out of 5 by from Wonderful User Experience As the title says, the user experience was phenomenal! I work three jobs and do freelancing on the side, and the layout made it easy to navigate and handle all of the proper income and deduction hoops that are pretty daunting to jump through!
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is Awesome Its all in the name Turbo tax. Got it done in one night without a bottle of tums.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 8289