TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from turbo tax is great turbo taxx helped me receive a refund this 2021 tax year
Date published: 2022-03-30
Rated 4 out of 5 by from Very easy to file for my brother. Filled out his Taxes as I am the POA. Thank you for making it easy.
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo Tax is the way to go The representative that was assigned for me was Pam.. Very helpful and EXTREMELY nice. I would recommend her to anyone.
Date published: 2022-03-30
Rated 3 out of 5 by from File and wait to reject to access a form . . . Could not find where to enter my federal identity protection pin. Even with assistance. So had to file and wait for rejection to get access to entering my pin. But it only let me enter my pin. My wife has one too. So now I filed and am waiting on it to reject us again to get access to entering her pin. Super annoying.
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo Tax was fantastic Most of the steps were clear and easy to follow. When I didn't understand something I received great help from customer service.
Date published: 2022-03-30
Rated 5 out of 5 by from Excellent Program Easy to use and very helpful! I plan to continue to use Turbo Tax in the future.
Date published: 2022-03-30
Rated 3 out of 5 by from I'm being investigated by the IRS. Right now, I have mixed feelings. I have a CP2000 letter from the IRS on my 2019 tax return. Spending about $5k with tax attorneys. Not happy -- and I feel its because the IRS apparently does NOT trust Turbotax electronic submissions. How do you ensure that filing with TurboTax really does mean no IRS trouble -- if you meet a certain thresh-hold of audit risk. I also feel that you guys are nickel and diming us for additional cost. State e-File should come free with Premier and higher versions. This issue with the IRS has definitely shaken my confidence with TurboTax and I feel like I need to look for another solution.
Date published: 2022-03-30
Rated 5 out of 5 by from Turbotax is the best! You guys are winning! Turbotax is so easy i did not need much help as i was filling my taxes. Great job Turbotax!
Date published: 2022-03-30
Rated 4 out of 5 by from Awesome Was very smooth and friendly. The auto import of stock data was very helpful.
Date published: 2022-03-30
Rated 3 out of 5 by from Complicated taxes aren't made easy by TT We sold employee stock. TT would have had us pay $7000 more than we needed to. We found an obscure posting on the internet from the TT forums that explained the very UNintuitive process needed to find how to add QSBS. Even the Live CPA didn't know. We had to explain it to her.
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 8288
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbo tax is great turbo taxx helped me receive a refund this 2021 tax year
Date published: 2022-03-30
Rated 4 out of 5 by from Very easy to file for my brother. Filled out his Taxes as I am the POA. Thank you for making it easy.
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo Tax is the way to go The representative that was assigned for me was Pam.. Very helpful and EXTREMELY nice. I would recommend her to anyone.
Date published: 2022-03-30
Rated 3 out of 5 by from File and wait to reject to access a form . . . Could not find where to enter my federal identity protection pin. Even with assistance. So had to file and wait for rejection to get access to entering my pin. But it only let me enter my pin. My wife has one too. So now I filed and am waiting on it to reject us again to get access to entering her pin. Super annoying.
Date published: 2022-03-30
Rated 5 out of 5 by from Turbo Tax was fantastic Most of the steps were clear and easy to follow. When I didn't understand something I received great help from customer service.
Date published: 2022-03-30
Rated 5 out of 5 by from Excellent Program Easy to use and very helpful! I plan to continue to use Turbo Tax in the future.
Date published: 2022-03-30
Rated 3 out of 5 by from I'm being investigated by the IRS. Right now, I have mixed feelings. I have a CP2000 letter from the IRS on my 2019 tax return. Spending about $5k with tax attorneys. Not happy -- and I feel its because the IRS apparently does NOT trust Turbotax electronic submissions. How do you ensure that filing with TurboTax really does mean no IRS trouble -- if you meet a certain thresh-hold of audit risk. I also feel that you guys are nickel and diming us for additional cost. State e-File should come free with Premier and higher versions. This issue with the IRS has definitely shaken my confidence with TurboTax and I feel like I need to look for another solution.
Date published: 2022-03-30
Rated 5 out of 5 by from Turbotax is the best! You guys are winning! Turbotax is so easy i did not need much help as i was filling my taxes. Great job Turbotax!
Date published: 2022-03-30
Rated 4 out of 5 by from Awesome Was very smooth and friendly. The auto import of stock data was very helpful.
Date published: 2022-03-30
Rated 3 out of 5 by from Complicated taxes aren't made easy by TT We sold employee stock. TT would have had us pay $7000 more than we needed to. We found an obscure posting on the internet from the TT forums that explained the very UNintuitive process needed to find how to add QSBS. Even the Live CPA didn't know. We had to explain it to her.
Date published: 2022-03-30
All TurboTax® Offerings Reviews - Page 8288