TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from TurboTax: Filing made simpler. Using TurboTax for multiple years now, and in recent years filing with the added fun of small business complications on my returns. TurboTax definitely makes it a much less arduous experience working through getting all of you i's dotted and t's crossed. I've contemplated using a tax agent for years, but TurboTax makes it just easy enough I've continued to self-prepare and file. With a larger business, using an agent may help someone less-versed in taxes, but I find it useful and organized to suffice. Plus, the way TT analyzes your returns for deductions is helpful.
Date published: 2023-03-01
Rated 5 out of 5 by from TurboTax is User Friendly and Simple Easy to use and helpful when looking for additional credits and breaks.
Date published: 2023-03-01
Rated 1 out of 5 by from Terrible guided process This year was hell I had no idea what or where to go for everything stressful plus my numbers didn't add up in the end frustrated
Date published: 2023-03-01
Rated 2 out of 5 by from TURBOTAX IS NOT CLEAR ON PRICE UNEXPECTED ADD ONS AND NOT KNOWING THE FINAL COST UNTIL THE END IS UNACCEPTABLE AND BUSCH LEAGUE. AT THIS RATE I HAVE TO CONSIDER SAVING TIME AND SEEING A TAX PROFESSIONAL NEXT YEAR. THE EXPERIENCE AND THE PRODUCT IS VERY EASY TO USE.
Date published: 2023-03-01
Rated 5 out of 5 by from Easiest software yet! Very simple to use and clear questions. Checks for errors and the helpful tips are very explainable.
Date published: 2023-03-01
Rated 5 out of 5 by from Turbotax makes easy filling my taxes It was really nice to have a such great help in filling out my taxes
Date published: 2023-03-01
Rated 1 out of 5 by from turbotax is awful well for some reason this year i had to make a 'retirement contribution fund' that I most certainly did not opt in for and then i had been charged $169 in fees when i usually file for free every year, ive used turbo tax for 5 years now, has been great up until this year, absolutely terribly poor experience would not recommend for anyone again
Date published: 2023-03-01
Rated 1 out of 5 by from I don't understand why it tells me it's free to fi You charged me $307 when you should only charge me $25 I will never use the service again
Date published: 2023-03-01
Rated 5 out of 5 by from Turbo Tax is a Life Saver! I have been filing my Tax Returns with Turbo Tax for years. It helps that they keep my previous information. The questions that guide you are very precise and if you are not sure, it guides you by asking more specific questions. I like that I can check my information and status with their website. Direct deposit is fast!
Date published: 2023-03-01
Rated 5 out of 5 by from Turbotax its a great tool for taxes Easy and friendly, highly recommended. I have been using the software for more than 4 years
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8288
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax: Filing made simpler. Using TurboTax for multiple years now, and in recent years filing with the added fun of small business complications on my returns. TurboTax definitely makes it a much less arduous experience working through getting all of you i's dotted and t's crossed. I've contemplated using a tax agent for years, but TurboTax makes it just easy enough I've continued to self-prepare and file. With a larger business, using an agent may help someone less-versed in taxes, but I find it useful and organized to suffice. Plus, the way TT analyzes your returns for deductions is helpful.
Date published: 2023-03-01
Rated 5 out of 5 by from TurboTax is User Friendly and Simple Easy to use and helpful when looking for additional credits and breaks.
Date published: 2023-03-01
Rated 1 out of 5 by from Terrible guided process This year was hell I had no idea what or where to go for everything stressful plus my numbers didn't add up in the end frustrated
Date published: 2023-03-01
Rated 2 out of 5 by from TURBOTAX IS NOT CLEAR ON PRICE UNEXPECTED ADD ONS AND NOT KNOWING THE FINAL COST UNTIL THE END IS UNACCEPTABLE AND BUSCH LEAGUE. AT THIS RATE I HAVE TO CONSIDER SAVING TIME AND SEEING A TAX PROFESSIONAL NEXT YEAR. THE EXPERIENCE AND THE PRODUCT IS VERY EASY TO USE.
Date published: 2023-03-01
Rated 5 out of 5 by from Easiest software yet! Very simple to use and clear questions. Checks for errors and the helpful tips are very explainable.
Date published: 2023-03-01
Rated 5 out of 5 by from Turbotax makes easy filling my taxes It was really nice to have a such great help in filling out my taxes
Date published: 2023-03-01
Rated 1 out of 5 by from turbotax is awful well for some reason this year i had to make a 'retirement contribution fund' that I most certainly did not opt in for and then i had been charged $169 in fees when i usually file for free every year, ive used turbo tax for 5 years now, has been great up until this year, absolutely terribly poor experience would not recommend for anyone again
Date published: 2023-03-01
Rated 1 out of 5 by from I don't understand why it tells me it's free to fi You charged me $307 when you should only charge me $25 I will never use the service again
Date published: 2023-03-01
Rated 5 out of 5 by from Turbo Tax is a Life Saver! I have been filing my Tax Returns with Turbo Tax for years. It helps that they keep my previous information. The questions that guide you are very precise and if you are not sure, it guides you by asking more specific questions. I like that I can check my information and status with their website. Direct deposit is fast!
Date published: 2023-03-01
Rated 5 out of 5 by from Turbotax its a great tool for taxes Easy and friendly, highly recommended. I have been using the software for more than 4 years
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8288