TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
russ76 from
turbo tax is great
turbo taxx helped me receive a refund this 2021 tax year
Date published: 2022-03-30
Rated 4 out of 5 by
Clupny61 from
Very easy to file for my brother.
Filled out his Taxes as I am the POA. Thank you for making it easy.
Date published: 2022-03-30
Rated 5 out of 5 by
mamaKim2066 from
Turbo Tax is the way to go
The representative that was assigned for me was Pam.. Very helpful and EXTREMELY nice. I would recommend her to anyone.
Date published: 2022-03-30
Rated 3 out of 5 by
Wish this was private from
File and wait to reject to access a form . . .
Could not find where to enter my federal identity protection pin. Even with assistance. So had to file and wait for rejection to get access to entering my pin. But it only let me enter my pin. My wife has one too. So now I filed and am waiting on it to reject us again to get access to entering her pin. Super annoying.
Date published: 2022-03-30
Rated 5 out of 5 by
J nd J from
Turbo Tax was fantastic
Most of the steps were clear and easy to follow. When I didn't understand something I received great help from customer service.
Date published: 2022-03-30
Rated 5 out of 5 by
PacoKitty from
Excellent Program
Easy to use and very helpful! I plan to continue to use Turbo Tax in the future.
Date published: 2022-03-30
Rated 3 out of 5 by
JMC4426 from
I'm being investigated by the IRS.
Right now, I have mixed feelings. I have a CP2000 letter from the IRS on my 2019 tax return. Spending about $5k with tax attorneys. Not happy -- and I feel its because the IRS apparently does NOT trust Turbotax electronic submissions. How do you ensure that filing with TurboTax really does mean no IRS trouble -- if you meet a certain thresh-hold of audit risk. I also feel that you guys are nickel and diming us for additional cost. State e-File should come free with Premier and higher versions. This issue with the IRS has definitely shaken my confidence with TurboTax and I feel like I need to look for another solution.
Date published: 2022-03-30
Rated 5 out of 5 by
RicoD420 from
Turbotax is the best! You guys are winning!
Turbotax is so easy i did not need much help as i was filling my taxes. Great job Turbotax!
Date published: 2022-03-30
Rated 4 out of 5 by
PVTV from
Awesome
Was very smooth and friendly. The auto import of stock data was very helpful.
Date published: 2022-03-30
Rated 3 out of 5 by
andersee from
Complicated taxes aren't made easy by TT
We sold employee stock. TT would have had us pay $7000 more than we needed to. We found an obscure posting on the internet from the TT forums that explained the very UNintuitive process needed to find how to add QSBS. Even the Live CPA didn't know. We had to explain it to her.
All TurboTax® Offerings Reviews - Page 8288
Date published: 2022-03-30
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
russ76 from
turbo tax is great
turbo taxx helped me receive a refund this 2021 tax year
Date published: 2022-03-30
Rated 4 out of 5 by
Clupny61 from
Very easy to file for my brother.
Filled out his Taxes as I am the POA. Thank you for making it easy.
Date published: 2022-03-30
Rated 5 out of 5 by
mamaKim2066 from
Turbo Tax is the way to go
The representative that was assigned for me was Pam.. Very helpful and EXTREMELY nice. I would recommend her to anyone.
Date published: 2022-03-30
Rated 3 out of 5 by
Wish this was private from
File and wait to reject to access a form . . .
Could not find where to enter my federal identity protection pin. Even with assistance. So had to file and wait for rejection to get access to entering my pin. But it only let me enter my pin. My wife has one too. So now I filed and am waiting on it to reject us again to get access to entering her pin. Super annoying.
Date published: 2022-03-30
Rated 5 out of 5 by
J nd J from
Turbo Tax was fantastic
Most of the steps were clear and easy to follow. When I didn't understand something I received great help from customer service.
Date published: 2022-03-30
Rated 5 out of 5 by
PacoKitty from
Excellent Program
Easy to use and very helpful! I plan to continue to use Turbo Tax in the future.
Date published: 2022-03-30
Rated 3 out of 5 by
JMC4426 from
I'm being investigated by the IRS.
Right now, I have mixed feelings. I have a CP2000 letter from the IRS on my 2019 tax return. Spending about $5k with tax attorneys. Not happy -- and I feel its because the IRS apparently does NOT trust Turbotax electronic submissions. How do you ensure that filing with TurboTax really does mean no IRS trouble -- if you meet a certain thresh-hold of audit risk. I also feel that you guys are nickel and diming us for additional cost. State e-File should come free with Premier and higher versions. This issue with the IRS has definitely shaken my confidence with TurboTax and I feel like I need to look for another solution.
Date published: 2022-03-30
Rated 5 out of 5 by
RicoD420 from
Turbotax is the best! You guys are winning!
Turbotax is so easy i did not need much help as i was filling my taxes. Great job Turbotax!
Date published: 2022-03-30
Rated 4 out of 5 by
PVTV from
Awesome
Was very smooth and friendly. The auto import of stock data was very helpful.
Date published: 2022-03-30
Rated 3 out of 5 by
andersee from
Complicated taxes aren't made easy by TT
We sold employee stock. TT would have had us pay $7000 more than we needed to. We found an obscure posting on the internet from the TT forums that explained the very UNintuitive process needed to find how to add QSBS. Even the Live CPA didn't know. We had to explain it to her.
All TurboTax® Offerings Reviews - Page 8288
Date published: 2022-03-30