TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo tax is awesome, year after year! Easy to use, great instructions. Have been using it for the last few years, and happy every time. This year I found it be much more easier to use. Looks like area of code sign by the end of filing is removed, I had to resubmit my paper last year few times, because I could not get that number right, this is a great improvement!
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is Awesome it was a good experience. Very easy to navigate throughout the program
Date published: 2022-04-10
Rated 5 out of 5 by from TURBO TAX IS AWESOME TURBO TAX IS AWESOME ,I'VE USED IT FOR 10 YEARS AND NEVER HAD A PROBLEM.
Date published: 2022-04-10
Rated 2 out of 5 by from A useful product, but it contains serious glitches There are various glitches and incomplete explanations about what tax data to enter. The most serious glitch is that there is a loop in the Wages & Income section, which takes the form of sending you back to the beginning of the section after completing a few of the first sub-sections (I can't remember which, now). I reported this bug and received several acknowledgments that it was being worked on, but I never received word that it had been fixed. Fortunately, I (not TurboTax) was able to devise a workaround. This is a pretty elementary error, and its presence does not bode well for the correctness of the rest of the program. Also, it is inexcusable that TurboTax never suggested a workaround. Unfortunately, I also no longer remember the areas where it was difficult to determine what tax information was being requested. This used to be a great program, but its quality has deteriorated over the last several years.
Date published: 2022-04-10
Rated 5 out of 5 by from Awesome! Very straight forward and efficiently done and clear.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is always easy & efficient to use! Proves to be easy to understand and navigate. Also, easy access to get answers to questions.
Date published: 2022-04-10
Rated 4 out of 5 by from Did not import my 2020 Turbotax information The 2021 Turbotax did not import my 2020 Turbotax information.
Date published: 2022-04-10
Rated 5 out of 5 by from awesome Great software all the time thank you the software deveopment.
Date published: 2022-04-10
Rated 4 out of 5 by from turbotax is cool it was an interesting process but i was able to complete the requirements.
Date published: 2022-04-10
Rated 5 out of 5 by from TURBO TAX IS GREAT! TURBO TAX IS EASY TO USE. IT MAKES DOING TAXES FROM HOME AVAILABLE FOR EVERYONE.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 8287
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is awesome, year after year! Easy to use, great instructions. Have been using it for the last few years, and happy every time. This year I found it be much more easier to use. Looks like area of code sign by the end of filing is removed, I had to resubmit my paper last year few times, because I could not get that number right, this is a great improvement!
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is Awesome it was a good experience. Very easy to navigate throughout the program
Date published: 2022-04-10
Rated 5 out of 5 by from TURBO TAX IS AWESOME TURBO TAX IS AWESOME ,I'VE USED IT FOR 10 YEARS AND NEVER HAD A PROBLEM.
Date published: 2022-04-10
Rated 2 out of 5 by from A useful product, but it contains serious glitches There are various glitches and incomplete explanations about what tax data to enter. The most serious glitch is that there is a loop in the Wages & Income section, which takes the form of sending you back to the beginning of the section after completing a few of the first sub-sections (I can't remember which, now). I reported this bug and received several acknowledgments that it was being worked on, but I never received word that it had been fixed. Fortunately, I (not TurboTax) was able to devise a workaround. This is a pretty elementary error, and its presence does not bode well for the correctness of the rest of the program. Also, it is inexcusable that TurboTax never suggested a workaround. Unfortunately, I also no longer remember the areas where it was difficult to determine what tax information was being requested. This used to be a great program, but its quality has deteriorated over the last several years.
Date published: 2022-04-10
Rated 5 out of 5 by from Awesome! Very straight forward and efficiently done and clear.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is always easy & efficient to use! Proves to be easy to understand and navigate. Also, easy access to get answers to questions.
Date published: 2022-04-10
Rated 4 out of 5 by from Did not import my 2020 Turbotax information The 2021 Turbotax did not import my 2020 Turbotax information.
Date published: 2022-04-10
Rated 5 out of 5 by from awesome Great software all the time thank you the software deveopment.
Date published: 2022-04-10
Rated 4 out of 5 by from turbotax is cool it was an interesting process but i was able to complete the requirements.
Date published: 2022-04-10
Rated 5 out of 5 by from TURBO TAX IS GREAT! TURBO TAX IS EASY TO USE. IT MAKES DOING TAXES FROM HOME AVAILABLE FOR EVERYONE.
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 8287