TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Very Easy to Use I feel that Turbotax walks you through every step and makes it easy to file your returns.
Date published: 2023-03-01
Rated 5 out of 5 by from Making filing taxes easier and faster I like the step by step process and options to explore deductions and credits.
Date published: 2023-03-01
Rated 5 out of 5 by from Turbox Tax is great! I love that you save a lot of my info for the past few years for my new taxes. It makes it easier, love that the interface is easy to look at it and use.
Date published: 2023-03-01
Rated 5 out of 5 by from Turbo Tax Support was incredibly helpful Chris from Nebraska was extraordinarily pleasant to speak to. She was able to answer several of my question before I even asked them. Unfortunately, she was unable to provide a final answer for my last question concerning a 3922, but she was able to steer my in the correct direction. With her help I was able to reach out to my former employer and receive the information I required to complete my Tax Return. Extremely helpful!
Date published: 2023-03-01
Rated 4 out of 5 by from Help is good...when it comes I had waited several hours, then left, then returned and waited again for a person to respond either by phone or text. I finally made contact. The person I worked with, Tina from Florida, was very pleasant to work with and helped me find my error. (A decimal point was not put in!) All is done now and I am very grateful for her help. I'm also grateful Turbo Tax is here once again...17 years of taxes saved on my computer.
Date published: 2023-03-01
Rated 5 out of 5 by from Buena atención Tuve una buena experiencia en años atrás, esta todo correcto
Date published: 2023-03-01
Rated 5 out of 5 by from Love Love Love turbo tax!!!! Been using Turbo tax 15 plus years. Nothing is faster, easier, or more accurate than doing taxes with Turbo tax!! Price and expert advice you cant beat it.
Date published: 2023-03-01
Rated 5 out of 5 by from Turbo Tax is easy with quick and reliable support! This is my 2nd year using TurboTax, and I LOVE it! So easy, and there is live support if you need it (and I always do!) All the times I used support, they contacted me within 3 minutes, were professional, knowledgeable, courteous, etc. I really appreciate the support received!
Date published: 2023-03-01
Rated 1 out of 5 by from Extremely Frustrating Experience I do not like this year's version of TurboTax. It didn't find and download my prior year's return information. You can't go back and forth in the program without going through screen after screen over and over and over again. There is no way to see the actual tax forms until the very end at review. Entering Schedule C expenses was extremely frustrating. I don't like the way it doesn't allow you to choose the TurboTax product desired at the beginning and keeps pushing their more expensive product. And I saw no place to print a copy of the return to .pdf to save it.
Date published: 2023-03-01
Rated 2 out of 5 by from Sometimes simple is worse I have been using TurboTax for the last five years or so, and have usually had decent experiences. My partner and I do not own property or many assets, so our taxes are pretty straightforward. This year, however, I made the mistake of inputing the wrong information (my fault I admit), but when I caught it, it was linked to some form that I couldn't figure out how to get rid of for hours. I tried to contact the live help, which of course was disabled because of the time, so i was left on my own to try and figure out how to delete the stupid form. I finally found it under tax tools, but wish it was a little more straightforward to get rid of a form, once you realize you don't need it, instead of repeatedly telling you there is an error on said form.
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8287
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very Easy to Use I feel that Turbotax walks you through every step and makes it easy to file your returns.
Date published: 2023-03-01
Rated 5 out of 5 by from Making filing taxes easier and faster I like the step by step process and options to explore deductions and credits.
Date published: 2023-03-01
Rated 5 out of 5 by from Turbox Tax is great! I love that you save a lot of my info for the past few years for my new taxes. It makes it easier, love that the interface is easy to look at it and use.
Date published: 2023-03-01
Rated 5 out of 5 by from Turbo Tax Support was incredibly helpful Chris from Nebraska was extraordinarily pleasant to speak to. She was able to answer several of my question before I even asked them. Unfortunately, she was unable to provide a final answer for my last question concerning a 3922, but she was able to steer my in the correct direction. With her help I was able to reach out to my former employer and receive the information I required to complete my Tax Return. Extremely helpful!
Date published: 2023-03-01
Rated 4 out of 5 by from Help is good...when it comes I had waited several hours, then left, then returned and waited again for a person to respond either by phone or text. I finally made contact. The person I worked with, Tina from Florida, was very pleasant to work with and helped me find my error. (A decimal point was not put in!) All is done now and I am very grateful for her help. I'm also grateful Turbo Tax is here once again...17 years of taxes saved on my computer.
Date published: 2023-03-01
Rated 5 out of 5 by from Buena atención Tuve una buena experiencia en años atrás, esta todo correcto
Date published: 2023-03-01
Rated 5 out of 5 by from Love Love Love turbo tax!!!! Been using Turbo tax 15 plus years. Nothing is faster, easier, or more accurate than doing taxes with Turbo tax!! Price and expert advice you cant beat it.
Date published: 2023-03-01
Rated 5 out of 5 by from Turbo Tax is easy with quick and reliable support! This is my 2nd year using TurboTax, and I LOVE it! So easy, and there is live support if you need it (and I always do!) All the times I used support, they contacted me within 3 minutes, were professional, knowledgeable, courteous, etc. I really appreciate the support received!
Date published: 2023-03-01
Rated 1 out of 5 by from Extremely Frustrating Experience I do not like this year's version of TurboTax. It didn't find and download my prior year's return information. You can't go back and forth in the program without going through screen after screen over and over and over again. There is no way to see the actual tax forms until the very end at review. Entering Schedule C expenses was extremely frustrating. I don't like the way it doesn't allow you to choose the TurboTax product desired at the beginning and keeps pushing their more expensive product. And I saw no place to print a copy of the return to .pdf to save it.
Date published: 2023-03-01
Rated 2 out of 5 by from Sometimes simple is worse I have been using TurboTax for the last five years or so, and have usually had decent experiences. My partner and I do not own property or many assets, so our taxes are pretty straightforward. This year, however, I made the mistake of inputing the wrong information (my fault I admit), but when I caught it, it was linked to some form that I couldn't figure out how to get rid of for hours. I tried to contact the live help, which of course was disabled because of the time, so i was left on my own to try and figure out how to delete the stupid form. I finally found it under tax tools, but wish it was a little more straightforward to get rid of a form, once you realize you don't need it, instead of repeatedly telling you there is an error on said form.
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8287