TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Great Product! Have been using TurboTax for over 10 years. Easy to use and helpful. Will continue to use this method of Tax prep in the coming years.
Date published: 2022-02-23
Rated 5 out of 5 by from Stay with TurboTax Year after year, just keep going with TT. Easy, complete, all forms necessary. No hassle. Just one problem: TT doesn't handle retired clergy well b/c of the pension plan declared 100% housing allowance. Each year I have to use the "other income" form and a supplemental worksheet to show unused housing allowance. Also, some of the 2020 1099-R forms did not appear in (were not carried forward from) the 2021 list so had to input them again.
Date published: 2022-02-23
Rated 5 out of 5 by from Excellent product! Very user friendly. Provides tons of knowledge, information and tips throughout the filing process.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax Rules!!! Very clear and easy to repair. The customer service help was great!
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax Is Awesome!!! Love It, easy and fast way to do taxes and they help you step by step in everything, I will continue to do my taxes through them, thank you so much!
Date published: 2022-02-23
Rated 5 out of 5 by from 10 Years of Great survice! Any time I needed help I received a call back with in less than 10 min. Most of the time in 5. The IRS makes a lot of the process difficult but Turbotax made the whole process understandable & easy
Date published: 2022-02-23
Rated 4 out of 5 by from turbo Tax 2022 it was great as usual and decent price easy to navigate
Date published: 2022-02-23
Rated 4 out of 5 by from Mostly Easy and Convenient While TurboTax is easy and convenient to use for the most part, they do have a few hidden fees that creep up at the end of the filing process. I had to file under "self-employed" for 2021, even though that wasn't all I did for the year, and they added several fees on top of that more expensive filing service. I was originally filing under the "Deluxe" status, which would have been a lot less. After those charges, I'm not sure if it was worth it to file myself or simply go to an outside source next time.
Date published: 2022-02-23
Rated 5 out of 5 by from Easy Taxes Turbo Tax makes the process easy to understand and complete.
Date published: 2022-02-23
Rated 5 out of 5 by from Mary at TurboTax is awesome I want Mary next year. Please change your policy in this regard.
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 8286
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Product! Have been using TurboTax for over 10 years. Easy to use and helpful. Will continue to use this method of Tax prep in the coming years.
Date published: 2022-02-23
Rated 5 out of 5 by from Stay with TurboTax Year after year, just keep going with TT. Easy, complete, all forms necessary. No hassle. Just one problem: TT doesn't handle retired clergy well b/c of the pension plan declared 100% housing allowance. Each year I have to use the "other income" form and a supplemental worksheet to show unused housing allowance. Also, some of the 2020 1099-R forms did not appear in (were not carried forward from) the 2021 list so had to input them again.
Date published: 2022-02-23
Rated 5 out of 5 by from Excellent product! Very user friendly. Provides tons of knowledge, information and tips throughout the filing process.
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax Rules!!! Very clear and easy to repair. The customer service help was great!
Date published: 2022-02-23
Rated 5 out of 5 by from Turbo Tax Is Awesome!!! Love It, easy and fast way to do taxes and they help you step by step in everything, I will continue to do my taxes through them, thank you so much!
Date published: 2022-02-23
Rated 5 out of 5 by from 10 Years of Great survice! Any time I needed help I received a call back with in less than 10 min. Most of the time in 5. The IRS makes a lot of the process difficult but Turbotax made the whole process understandable & easy
Date published: 2022-02-23
Rated 4 out of 5 by from turbo Tax 2022 it was great as usual and decent price easy to navigate
Date published: 2022-02-23
Rated 4 out of 5 by from Mostly Easy and Convenient While TurboTax is easy and convenient to use for the most part, they do have a few hidden fees that creep up at the end of the filing process. I had to file under "self-employed" for 2021, even though that wasn't all I did for the year, and they added several fees on top of that more expensive filing service. I was originally filing under the "Deluxe" status, which would have been a lot less. After those charges, I'm not sure if it was worth it to file myself or simply go to an outside source next time.
Date published: 2022-02-23
Rated 5 out of 5 by from Easy Taxes Turbo Tax makes the process easy to understand and complete.
Date published: 2022-02-23
Rated 5 out of 5 by from Mary at TurboTax is awesome I want Mary next year. Please change your policy in this regard.
Date published: 2022-02-23
All TurboTax® Offerings Reviews - Page 8286