TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Turbo Tax Is Great most of the time Been using for 15 or more years and have been pretty happy, however in the past few years I've felt that some of the questions are not explained well enough. and sometimes when I go the "?" help, it doesn't refer to the item i am on. I'll continue to use it probably but no as easy as it used to be for sole proprietor.
Date published: 2022-10-13
Rated 5 out of 5 by from great worked well really well until the review part......
Date published: 2022-10-13
Rated 4 out of 5 by from Doing taxes is a miserable experience. Always. You have a good system dealing with a required miserable experience. Turbo Tax can't eliminate all the stress. How can it? But its a nice try. I wouldn't want to do taxes without it. Schedule D -- a nightmare in waiting
Date published: 2022-10-13
Rated 5 out of 5 by from 2020 Tax Return I used Turbo Tax this year as I always do. I made and has made my life simple. It asks just the right questions. Highly recommend this product.
Date published: 2022-10-13
Rated 5 out of 5 by from Turbo Tax does everything it need to do. I have used several other tax programs as a volunteer and find that Turbo Tax is by far the easiest to use. The income and expense groupings are logical and easy to select.
Date published: 2022-10-13
Rated 4 out of 5 by from Good experience, needs improvement I've used TT for many years and endorse it wholeheartedly. Over the years my filings have gotten more complex. The experience for those with foreign income is sub-par. I had to drop into the form and enter data directly. I hope TT remedies this deficiency.
Date published: 2022-10-13
Rated 4 out of 5 by from A suggestion regarding Itemized deduction and std It would be very helpful if Turbo Tax showed the running total of Itemized deductions leading up to deciding which option, itemized deductions or standard deduction, to use. If I knew what my itemized deductions amount was at I would know if I should put in more time and digging deeper for any deductions that could make Itemizing deductions a better option. Without that comparison I have no idea and it always makes me concerned that this type of information is not displayed as I am working through it.
Date published: 2022-10-13
Rated 5 out of 5 by from Used it for Many Years and Like It Turbo Tax has mace it possible for me to do our taxes without having to pay an expensive preparer. By doing the taxes myself, I can understand better what impacts our bottom line and tax liability.
Date published: 2022-10-13
Rated 3 out of 5 by from Turbotax online is getting better UI people are simplifying it, but there are still some confusing areas where you I scratching my head saying "what do I enter here?" and the restart process failed to pick up on 1095-A confusions I had earlier.
Date published: 2022-10-13
Rated 4 out of 5 by from GOOD TURBO TAX SERVICE AND EASE WAS GOOD. I WAS HAPPY WITH THE PRODUCT.
Date published: 2022-10-13
All TurboTax® Offerings Reviews - Page 8285
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax Is Great most of the time Been using for 15 or more years and have been pretty happy, however in the past few years I've felt that some of the questions are not explained well enough. and sometimes when I go the "?" help, it doesn't refer to the item i am on. I'll continue to use it probably but no as easy as it used to be for sole proprietor.
Date published: 2022-10-13
Rated 5 out of 5 by from great worked well really well until the review part......
Date published: 2022-10-13
Rated 4 out of 5 by from Doing taxes is a miserable experience. Always. You have a good system dealing with a required miserable experience. Turbo Tax can't eliminate all the stress. How can it? But its a nice try. I wouldn't want to do taxes without it. Schedule D -- a nightmare in waiting
Date published: 2022-10-13
Rated 5 out of 5 by from 2020 Tax Return I used Turbo Tax this year as I always do. I made and has made my life simple. It asks just the right questions. Highly recommend this product.
Date published: 2022-10-13
Rated 5 out of 5 by from Turbo Tax does everything it need to do. I have used several other tax programs as a volunteer and find that Turbo Tax is by far the easiest to use. The income and expense groupings are logical and easy to select.
Date published: 2022-10-13
Rated 4 out of 5 by from Good experience, needs improvement I've used TT for many years and endorse it wholeheartedly. Over the years my filings have gotten more complex. The experience for those with foreign income is sub-par. I had to drop into the form and enter data directly. I hope TT remedies this deficiency.
Date published: 2022-10-13
Rated 4 out of 5 by from A suggestion regarding Itemized deduction and std It would be very helpful if Turbo Tax showed the running total of Itemized deductions leading up to deciding which option, itemized deductions or standard deduction, to use. If I knew what my itemized deductions amount was at I would know if I should put in more time and digging deeper for any deductions that could make Itemizing deductions a better option. Without that comparison I have no idea and it always makes me concerned that this type of information is not displayed as I am working through it.
Date published: 2022-10-13
Rated 5 out of 5 by from Used it for Many Years and Like It Turbo Tax has mace it possible for me to do our taxes without having to pay an expensive preparer. By doing the taxes myself, I can understand better what impacts our bottom line and tax liability.
Date published: 2022-10-13
Rated 3 out of 5 by from Turbotax online is getting better UI people are simplifying it, but there are still some confusing areas where you I scratching my head saying "what do I enter here?" and the restart process failed to pick up on 1095-A confusions I had earlier.
Date published: 2022-10-13
Rated 4 out of 5 by from GOOD TURBO TAX SERVICE AND EASE WAS GOOD. I WAS HAPPY WITH THE PRODUCT.
Date published: 2022-10-13
All TurboTax® Offerings Reviews - Page 8285