TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from Use Caution on "Free" This is the third year I used Turbo Tax. It is very easy to use. However, the emails that they sent me didn't reference that a free e-file is available for a simple return. I had social security and unemployment only and ended up paying $41 ($39 plus tax) Unfortunately, I googled Turbo Tax after I input my credit card info and couldn't find a way to reverse it. Lesson learned. I appreciate it was easy to use but I feel duped and probably won't use it again.
Date published: 2022-02-22
Rated 5 out of 5 by from My Representattive Ms Jasmine is Amazing! very patient, Friendly and very knowledgable!
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo tax is very helpful and friendly It was great fast easy step by step and the backup from technology support is spot on
Date published: 2022-02-22
Rated 3 out of 5 by from This years format to file was awful! More scrolling, more pages, repetitive reviews, Took me over twice as long as usual to complete forms. Did not give you an option to skip state tax process (if you are filing separately or by mail), so I had to go through all those pages too. What a waste of time Go back to a previous formal!!
Date published: 2022-02-22
Rated 5 out of 5 by from Thank you for your software Whenever I use TurboTax I'm always satisfied so I will always use this from now on.
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo Tax is easy to use Did not use any of the experts. I have always done my own.
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo tax is the best I love turbo tax I use it every year. It's fast easy and accurate.
Date published: 2022-02-22
Rated 5 out of 5 by from SUPER FAST EASY FAST AND ALL MY INFO IS THERE I WILL KEEP USING THEM
Date published: 2022-02-22
Rated 5 out of 5 by from My experience with Turbo Tax This is my second time using Turbo Tax to file my taxes. and overall I like that the process is both easily understood and navigated. Both experiences have been great for me so they have a satisfied customer.
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo Tax is Great Staff was timely and professional and went out of their way to explain everything.
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 8279
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Use Caution on "Free" This is the third year I used Turbo Tax. It is very easy to use. However, the emails that they sent me didn't reference that a free e-file is available for a simple return. I had social security and unemployment only and ended up paying $41 ($39 plus tax) Unfortunately, I googled Turbo Tax after I input my credit card info and couldn't find a way to reverse it. Lesson learned. I appreciate it was easy to use but I feel duped and probably won't use it again.
Date published: 2022-02-22
Rated 5 out of 5 by from My Representattive Ms Jasmine is Amazing! very patient, Friendly and very knowledgable!
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo tax is very helpful and friendly It was great fast easy step by step and the backup from technology support is spot on
Date published: 2022-02-22
Rated 3 out of 5 by from This years format to file was awful! More scrolling, more pages, repetitive reviews, Took me over twice as long as usual to complete forms. Did not give you an option to skip state tax process (if you are filing separately or by mail), so I had to go through all those pages too. What a waste of time Go back to a previous formal!!
Date published: 2022-02-22
Rated 5 out of 5 by from Thank you for your software Whenever I use TurboTax I'm always satisfied so I will always use this from now on.
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo Tax is easy to use Did not use any of the experts. I have always done my own.
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo tax is the best I love turbo tax I use it every year. It's fast easy and accurate.
Date published: 2022-02-22
Rated 5 out of 5 by from SUPER FAST EASY FAST AND ALL MY INFO IS THERE I WILL KEEP USING THEM
Date published: 2022-02-22
Rated 5 out of 5 by from My experience with Turbo Tax This is my second time using Turbo Tax to file my taxes. and overall I like that the process is both easily understood and navigated. Both experiences have been great for me so they have a satisfied customer.
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo Tax is Great Staff was timely and professional and went out of their way to explain everything.
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 8279