TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
aderholt860814 from
Fees
I wish the fees weren't so much including the $39.99 fee to take the payment of $129 out of my refund. My bank was having maintenance done so I couldn't get my account information due to that I couldn't pay til the next day and lost the $49 (close to that) discount off of the $129 fee.
Date published: 2023-03-01
Rated 4 out of 5 by
null from
Help support via Phone
I had trouble with filing but was able to make an appointment with someone for next day assistance. Although the timing of the appointment was wicked early it was suffice. The lady who helped me was great at her job and was very genuine!
Date published: 2023-03-01
Rated 2 out of 5 by
Not what is told from
Not what it says
Not free at all 200 for efileing Powell can't do it cheaper
Date published: 2023-03-01
Rated 5 out of 5 by
Tavnia from
Why go anywhere else?
I have just filed with TurboTax for the 8th year! I have pretty simple returns, but one year I did not.. Live help and extra peace of mind is beyond compare!
Date published: 2023-03-01
Rated 3 out of 5 by
TeachSped from
You have to pay to get deductions now?
I am a teacher and in order to get the educator credit, I had to upgrade. So instead of it being free, I ended up paying $118 for federal and state. That doesn't seem right to me.
Date published: 2023-03-01
Rated 5 out of 5 by
Kyhenee from
great website, will always use
Fast and easy to understand and has the tools needed for someone like me who has no idea about the best way to file on my own. would recommend to anyone.
Date published: 2023-03-01
Rated 5 out of 5 by
eeyore79 from
turbo tax is simple and i used it for the past 5 y
simple, easy to use. i have used turbo tax for the past 5 years with no issues!
Date published: 2023-03-01
Rated 5 out of 5 by
TalilaKiko from
TurboTax, Simple and quick!
TurboTax, was quick, easy, and stress free. Easy to understand, follow, and get through all the steps.
Date published: 2023-03-01
Rated 5 out of 5 by
agreene5 from
Super Simple Interface
Doing taxes can be daunting, but TuboTax makes it less daunting. Their interface and simple step process makes the experience more enjoyable.
Date published: 2023-03-01
Rated 3 out of 5 by
Aaron Lebeque from
Meh....
Good product but too many missing features and very late in being ready to file my return. Form 3468 is supported but does not work and form IT-238 is not supported at all. It makes me do a lot of work by myself and forces me to print 100 pages to mail my return.
All TurboTax® Offerings Reviews - Page 8278
Date published: 2023-03-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
aderholt860814 from
Fees
I wish the fees weren't so much including the $39.99 fee to take the payment of $129 out of my refund. My bank was having maintenance done so I couldn't get my account information due to that I couldn't pay til the next day and lost the $49 (close to that) discount off of the $129 fee.
Date published: 2023-03-01
Rated 4 out of 5 by
null from
Help support via Phone
I had trouble with filing but was able to make an appointment with someone for next day assistance. Although the timing of the appointment was wicked early it was suffice. The lady who helped me was great at her job and was very genuine!
Date published: 2023-03-01
Rated 2 out of 5 by
Not what is told from
Not what it says
Not free at all 200 for efileing Powell can't do it cheaper
Date published: 2023-03-01
Rated 5 out of 5 by
Tavnia from
Why go anywhere else?
I have just filed with TurboTax for the 8th year! I have pretty simple returns, but one year I did not.. Live help and extra peace of mind is beyond compare!
Date published: 2023-03-01
Rated 3 out of 5 by
TeachSped from
You have to pay to get deductions now?
I am a teacher and in order to get the educator credit, I had to upgrade. So instead of it being free, I ended up paying $118 for federal and state. That doesn't seem right to me.
Date published: 2023-03-01
Rated 5 out of 5 by
Kyhenee from
great website, will always use
Fast and easy to understand and has the tools needed for someone like me who has no idea about the best way to file on my own. would recommend to anyone.
Date published: 2023-03-01
Rated 5 out of 5 by
eeyore79 from
turbo tax is simple and i used it for the past 5 y
simple, easy to use. i have used turbo tax for the past 5 years with no issues!
Date published: 2023-03-01
Rated 5 out of 5 by
TalilaKiko from
TurboTax, Simple and quick!
TurboTax, was quick, easy, and stress free. Easy to understand, follow, and get through all the steps.
Date published: 2023-03-01
Rated 5 out of 5 by
agreene5 from
Super Simple Interface
Doing taxes can be daunting, but TuboTax makes it less daunting. Their interface and simple step process makes the experience more enjoyable.
Date published: 2023-03-01
Rated 3 out of 5 by
Aaron Lebeque from
Meh....
Good product but too many missing features and very late in being ready to file my return. Form 3468 is supported but does not work and form IT-238 is not supported at all. It makes me do a lot of work by myself and forces me to print 100 pages to mail my return.
All TurboTax® Offerings Reviews - Page 8278
Date published: 2023-03-01