TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 4 out of 5 by from turbo tax needs some improvement on 1120s forms I had some problems with the new 7203 form and I would like it to have more detailed explanation on how to fill the form out It was a struggle to get it done this year but I managed. It took quite a while. better explanation would have saved me some time
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo tax rocks! Very courteous service when I have called with questions.
Date published: 2023-03-02
Rated 5 out of 5 by from so helpful Had to make adjustments and the customer service agent was very helpful
Date published: 2023-03-02
Rated 5 out of 5 by from this is the first time i did my taxes w my husband This was good I wish you could be clearer on Eletric credits on 1099 mic
Date published: 2023-03-02
Rated 5 out of 5 by from Tax Time Made Easy I always love using TurboTax- it simplifies tax time.
Date published: 2023-03-02
Rated 5 out of 5 by from TurboTax is the Best! TurboTax is the easiest, step by step, most convenient platform! I will continue to use it year to year.
Date published: 2023-03-02
Rated 3 out of 5 by from Many glitches took more time and lots frustration! I've used TT and competitors for decades, but found this year worse and very cumbersome. Glitches need to be fixed! 1st problem was a mistake on TurboTax with issuance date and expiration date for driver's license. It asks first for DL expiration date, and next for issuance date. If there is no issuance date (as in CA), it won't let you proceed! 2nd Going back to where I was and finding various forms was very difficult. Confusing and clunky. 3rd After paying for state efile, it should have taken me directly to the efile page but did not. I thought it had been filed, but later when I checked, it didn't seem to have. So I had to go through the process again (it did show that I'd paid) to get to the efile page and send.
Date published: 2023-03-02
Rated 5 out of 5 by from TurboTax does it again! We use TurboTax for all our tax return needs. Easy to use and very helpful.
Date published: 2023-03-02
Rated 3 out of 5 by from Disappointed that Turbotax did allow discount I imputed information early in February, but did not file because Edward Jones had provided me with a "Not Final" 1099. I was given discount option to pay for filing fee at that time and took that option. Upon filing today I was required to pay full price. A big disappointment.
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo Tax is amazing It an easy to follow step by step process. I would use it again.
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 8278
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from turbo tax needs some improvement on 1120s forms I had some problems with the new 7203 form and I would like it to have more detailed explanation on how to fill the form out It was a struggle to get it done this year but I managed. It took quite a while. better explanation would have saved me some time
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo tax rocks! Very courteous service when I have called with questions.
Date published: 2023-03-02
Rated 5 out of 5 by from so helpful Had to make adjustments and the customer service agent was very helpful
Date published: 2023-03-02
Rated 5 out of 5 by from this is the first time i did my taxes w my husband This was good I wish you could be clearer on Eletric credits on 1099 mic
Date published: 2023-03-02
Rated 5 out of 5 by from Tax Time Made Easy I always love using TurboTax- it simplifies tax time.
Date published: 2023-03-02
Rated 5 out of 5 by from TurboTax is the Best! TurboTax is the easiest, step by step, most convenient platform! I will continue to use it year to year.
Date published: 2023-03-02
Rated 3 out of 5 by from Many glitches took more time and lots frustration! I've used TT and competitors for decades, but found this year worse and very cumbersome. Glitches need to be fixed! 1st problem was a mistake on TurboTax with issuance date and expiration date for driver's license. It asks first for DL expiration date, and next for issuance date. If there is no issuance date (as in CA), it won't let you proceed! 2nd Going back to where I was and finding various forms was very difficult. Confusing and clunky. 3rd After paying for state efile, it should have taken me directly to the efile page but did not. I thought it had been filed, but later when I checked, it didn't seem to have. So I had to go through the process again (it did show that I'd paid) to get to the efile page and send.
Date published: 2023-03-02
Rated 5 out of 5 by from TurboTax does it again! We use TurboTax for all our tax return needs. Easy to use and very helpful.
Date published: 2023-03-02
Rated 3 out of 5 by from Disappointed that Turbotax did allow discount I imputed information early in February, but did not file because Edward Jones had provided me with a "Not Final" 1099. I was given discount option to pay for filing fee at that time and took that option. Upon filing today I was required to pay full price. A big disappointment.
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo Tax is amazing It an easy to follow step by step process. I would use it again.
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 8278