TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Fees I wish the fees weren't so much including the $39.99 fee to take the payment of $129 out of my refund. My bank was having maintenance done so I couldn't get my account information due to that I couldn't pay til the next day and lost the $49 (close to that) discount off of the $129 fee.
Date published: 2023-03-01
Rated 4 out of 5 by from Help support via Phone I had trouble with filing but was able to make an appointment with someone for next day assistance. Although the timing of the appointment was wicked early it was suffice. The lady who helped me was great at her job and was very genuine!
Date published: 2023-03-01
Rated 2 out of 5 by from Not what it says Not free at all 200 for efileing Powell can't do it cheaper
Date published: 2023-03-01
Rated 5 out of 5 by from Why go anywhere else? I have just filed with TurboTax for the 8th year! I have pretty simple returns, but one year I did not.. Live help and extra peace of mind is beyond compare!
Date published: 2023-03-01
Rated 3 out of 5 by from You have to pay to get deductions now? I am a teacher and in order to get the educator credit, I had to upgrade. So instead of it being free, I ended up paying $118 for federal and state. That doesn't seem right to me.
Date published: 2023-03-01
Rated 5 out of 5 by from great website, will always use Fast and easy to understand and has the tools needed for someone like me who has no idea about the best way to file on my own. would recommend to anyone.
Date published: 2023-03-01
Rated 5 out of 5 by from turbo tax is simple and i used it for the past 5 y simple, easy to use. i have used turbo tax for the past 5 years with no issues!
Date published: 2023-03-01
Rated 5 out of 5 by from TurboTax, Simple and quick! TurboTax, was quick, easy, and stress free. Easy to understand, follow, and get through all the steps.
Date published: 2023-03-01
Rated 5 out of 5 by from Super Simple Interface Doing taxes can be daunting, but TuboTax makes it less daunting. Their interface and simple step process makes the experience more enjoyable.
Date published: 2023-03-01
Rated 3 out of 5 by from Meh.... Good product but too many missing features and very late in being ready to file my return. Form 3468 is supported but does not work and form IT-238 is not supported at all. It makes me do a lot of work by myself and forces me to print 100 pages to mail my return.
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8278
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Fees I wish the fees weren't so much including the $39.99 fee to take the payment of $129 out of my refund. My bank was having maintenance done so I couldn't get my account information due to that I couldn't pay til the next day and lost the $49 (close to that) discount off of the $129 fee.
Date published: 2023-03-01
Rated 4 out of 5 by from Help support via Phone I had trouble with filing but was able to make an appointment with someone for next day assistance. Although the timing of the appointment was wicked early it was suffice. The lady who helped me was great at her job and was very genuine!
Date published: 2023-03-01
Rated 2 out of 5 by from Not what it says Not free at all 200 for efileing Powell can't do it cheaper
Date published: 2023-03-01
Rated 5 out of 5 by from Why go anywhere else? I have just filed with TurboTax for the 8th year! I have pretty simple returns, but one year I did not.. Live help and extra peace of mind is beyond compare!
Date published: 2023-03-01
Rated 3 out of 5 by from You have to pay to get deductions now? I am a teacher and in order to get the educator credit, I had to upgrade. So instead of it being free, I ended up paying $118 for federal and state. That doesn't seem right to me.
Date published: 2023-03-01
Rated 5 out of 5 by from great website, will always use Fast and easy to understand and has the tools needed for someone like me who has no idea about the best way to file on my own. would recommend to anyone.
Date published: 2023-03-01
Rated 5 out of 5 by from turbo tax is simple and i used it for the past 5 y simple, easy to use. i have used turbo tax for the past 5 years with no issues!
Date published: 2023-03-01
Rated 5 out of 5 by from TurboTax, Simple and quick! TurboTax, was quick, easy, and stress free. Easy to understand, follow, and get through all the steps.
Date published: 2023-03-01
Rated 5 out of 5 by from Super Simple Interface Doing taxes can be daunting, but TuboTax makes it less daunting. Their interface and simple step process makes the experience more enjoyable.
Date published: 2023-03-01
Rated 3 out of 5 by from Meh.... Good product but too many missing features and very late in being ready to file my return. Form 3468 is supported but does not work and form IT-238 is not supported at all. It makes me do a lot of work by myself and forces me to print 100 pages to mail my return.
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8278