TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from disappointed, won't use again We have used Turbo Tax for 8 years and this year was a complete headache while attempting to file. Dependents were prepopulated and not correct after answering the residency questions, TT continued to file dependent with other parents return in error. And we paid a total of over $400 for this service between us two parents. I will lose a substantial amount of money due to not being able to claim head of household nor my dependent unless I now print my return and send it to the IRS. This is a 16 week processing time frame. We really should not have to pay Turbo Tax a dime for their error and our frustration. I won't be filing with Turbo Tax in the future.
Date published: 2022-04-05
Rated 2 out of 5 by from Turbo Tax Review The product is user friendly and agents are helpful but pricing is extremely misleading and expensive when you actually check out
Date published: 2022-04-05
Rated 3 out of 5 by from WRD turbotax review Points for improvement if you are really listening: #1. Need to have easy way to make the text larger and easier to see on screen.....all webpages can do this. #2. must have better help in how to find obscure numbered documents.....you want the complexity to keep up dependent on your.....you need to make sure you can give clear and easy assistance with having to buy your product and than have to use google to help find needed answers
Date published: 2022-04-05
Rated 5 out of 5 by from Thank you Super pleased with the services and how helpful everyone was!
Date published: 2022-04-05
Rated 5 out of 5 by from TurboTax Makes Filing Taxes Almost Fun TurboTax considers all the latest IRS regulations and minimizes your taxes if you owe, or maximizes your refund if you do not. Its "EasyStep" process leads you step-by-step through everything. If you need to review a specific detail, "Forms" makes it easy to track down the one you need, down to the exact line item. As mentioned, the whole filing process with TurboTax is as enjoyable as possible!
Date published: 2022-04-05
Rated 1 out of 5 by from Horrible Took over a month to file with being passed around numerous so called experts. Will never use this service again. Complete garbage
Date published: 2022-04-05
Rated 3 out of 5 by from Turbo could be better I love turbo tax tax but the cost for live service and extra service fees are too much!
Date published: 2022-04-05
Rated 5 out of 5 by from A no brainer It's a cinch. Once you enter the first year, the info stays current until you need to change it.
Date published: 2022-04-05
Rated 4 out of 5 by from TurboTax Is Easy TurboTax is very easy to use and helpful. Guided help throughout the process
Date published: 2022-04-05
Rated 5 out of 5 by from Awesome Everyone I met at turbo tax were super nice especially my expert.
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 8277
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from disappointed, won't use again We have used Turbo Tax for 8 years and this year was a complete headache while attempting to file. Dependents were prepopulated and not correct after answering the residency questions, TT continued to file dependent with other parents return in error. And we paid a total of over $400 for this service between us two parents. I will lose a substantial amount of money due to not being able to claim head of household nor my dependent unless I now print my return and send it to the IRS. This is a 16 week processing time frame. We really should not have to pay Turbo Tax a dime for their error and our frustration. I won't be filing with Turbo Tax in the future.
Date published: 2022-04-05
Rated 2 out of 5 by from Turbo Tax Review The product is user friendly and agents are helpful but pricing is extremely misleading and expensive when you actually check out
Date published: 2022-04-05
Rated 3 out of 5 by from WRD turbotax review Points for improvement if you are really listening: #1. Need to have easy way to make the text larger and easier to see on screen.....all webpages can do this. #2. must have better help in how to find obscure numbered documents.....you want the complexity to keep up dependent on your.....you need to make sure you can give clear and easy assistance with having to buy your product and than have to use google to help find needed answers
Date published: 2022-04-05
Rated 5 out of 5 by from Thank you Super pleased with the services and how helpful everyone was!
Date published: 2022-04-05
Rated 5 out of 5 by from TurboTax Makes Filing Taxes Almost Fun TurboTax considers all the latest IRS regulations and minimizes your taxes if you owe, or maximizes your refund if you do not. Its "EasyStep" process leads you step-by-step through everything. If you need to review a specific detail, "Forms" makes it easy to track down the one you need, down to the exact line item. As mentioned, the whole filing process with TurboTax is as enjoyable as possible!
Date published: 2022-04-05
Rated 1 out of 5 by from Horrible Took over a month to file with being passed around numerous so called experts. Will never use this service again. Complete garbage
Date published: 2022-04-05
Rated 3 out of 5 by from Turbo could be better I love turbo tax tax but the cost for live service and extra service fees are too much!
Date published: 2022-04-05
Rated 5 out of 5 by from A no brainer It's a cinch. Once you enter the first year, the info stays current until you need to change it.
Date published: 2022-04-05
Rated 4 out of 5 by from TurboTax Is Easy TurboTax is very easy to use and helpful. Guided help throughout the process
Date published: 2022-04-05
Rated 5 out of 5 by from Awesome Everyone I met at turbo tax were super nice especially my expert.
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 8277