TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Helpful and straight forward system I have been using turbotax for several years and continue to have a good experience. As my filing has become more complicated, I do have some anxieties about the system capturing all aspects of my tax situation. The live chat feature is helpful.
Date published: 2023-03-01
Rated 5 out of 5 by from owner Awesome experience. Would recommend! Very very helpful
Date published: 2023-03-01
Rated 5 out of 5 by from Very helpful I asked for help from both Terrence and Alison and they were both super helpful, patient, and answered all of my questions.
Date published: 2023-03-01
Rated 4 out of 5 by from Good but with some glitches. Confusing holdup of e-file for 3 weeks. Still don't know why this was.
Date published: 2023-03-01
Rated 5 out of 5 by from great assistant was VERY helpful, stayed online until it was done right
Date published: 2023-03-01
Rated 5 out of 5 by from Turbo tax awesome It was fast and understandable. I was able to finish my return myself with no hassle.
Date published: 2023-03-01
Rated 5 out of 5 by from Easy We had to call with a question and the people who helped us were very pleasant.
Date published: 2023-03-01
Rated 5 out of 5 by from Easy as heck Simple easy fast and anything I had trouble with I could get some help for very quickly with either robotic or real people assistance which is unusual!
Date published: 2023-03-01
Rated 5 out of 5 by from Turbo is friendly and supportive I had a chat with (name I cannot recall) but she was very helpful.
Date published: 2023-03-01
Rated 5 out of 5 by from Turbo Tax was great Turbo tax service was great and helpful and fast..
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8275
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Helpful and straight forward system I have been using turbotax for several years and continue to have a good experience. As my filing has become more complicated, I do have some anxieties about the system capturing all aspects of my tax situation. The live chat feature is helpful.
Date published: 2023-03-01
Rated 5 out of 5 by from owner Awesome experience. Would recommend! Very very helpful
Date published: 2023-03-01
Rated 5 out of 5 by from Very helpful I asked for help from both Terrence and Alison and they were both super helpful, patient, and answered all of my questions.
Date published: 2023-03-01
Rated 4 out of 5 by from Good but with some glitches. Confusing holdup of e-file for 3 weeks. Still don't know why this was.
Date published: 2023-03-01
Rated 5 out of 5 by from great assistant was VERY helpful, stayed online until it was done right
Date published: 2023-03-01
Rated 5 out of 5 by from Turbo tax awesome It was fast and understandable. I was able to finish my return myself with no hassle.
Date published: 2023-03-01
Rated 5 out of 5 by from Easy We had to call with a question and the people who helped us were very pleasant.
Date published: 2023-03-01
Rated 5 out of 5 by from Easy as heck Simple easy fast and anything I had trouble with I could get some help for very quickly with either robotic or real people assistance which is unusual!
Date published: 2023-03-01
Rated 5 out of 5 by from Turbo is friendly and supportive I had a chat with (name I cannot recall) but she was very helpful.
Date published: 2023-03-01
Rated 5 out of 5 by from Turbo Tax was great Turbo tax service was great and helpful and fast..
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8275