TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbotax has problems It won't take my ip pin for one. Next had problems it wouldn't let me claim one of my kids because they filed two years ago.
Date published: 2023-03-02
Rated 3 out of 5 by from Easy to navigate, but expensive. TurboTax makes it easy to file taxes, but I am disappointed with how many extra charges that TurboTax adds on. My taxes are simple and straightforward, and I used to be able to file at very little cost.
Date published: 2023-03-02
Rated 5 out of 5 by from E-Z Turbo Tax remembers my information and reminds me to file. They make E-Z for a retired person.
Date published: 2023-03-02
Rated 3 out of 5 by from comment Did on phone and couldn't do last three steps due to problem with browser. Would be nice to know which browsers to use before starting. Had to complete at the library.
Date published: 2023-03-02
Rated 5 out of 5 by from Turbotax Simple and Quick Was able to complete and e-file my federal return with confidence and speed. Needed to mail my Missouri return becasuse the TurboTax software did not accurately interpret one of my entry figures accurately, i.e. it would not accept my enty of "0" as corresponding to the state requirements.
Date published: 2023-03-02
Rated 4 out of 5 by from Great service! Vivian was amazing helping with my taxes this year!
Date published: 2023-03-02
Rated 4 out of 5 by from ok` it was simple and fast would recommend to others for tax
Date published: 2023-03-02
Rated 3 out of 5 by from TurboTax Self-Employed is okay to start, but... If you don't know what you're doing with taxes, TurboTax in general is an okay start. Guides you through processes and attempts to explain what sections are there and how you can potentially maximize your refund. Just know that once you understand how to do your own taxes, you can seriously file for free. Just takes a little time and effort. If you know what you're doing with your taxes, file yourself or at other services. I think this may the last time I'll use TurboTax Self-Employed because the fees (and extra fees they tacked on at the end...) were definitely too much this year. They pushed their "extra services" throughout the filing so much, I was mid-way panicking on how to save and not worry so much. During this recession, we all could learn to do things ourselves to save all we can.
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo Tax Live Assistant was awesome! The assistant walked me through the steps and I did not feel "rushed". Excellent!
Date published: 2023-03-02
Rated 4 out of 5 by from TurboTax is Great Easy to follow and complete returns. The step by step instructions are easy to go by.
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 8274
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbotax has problems It won't take my ip pin for one. Next had problems it wouldn't let me claim one of my kids because they filed two years ago.
Date published: 2023-03-02
Rated 3 out of 5 by from Easy to navigate, but expensive. TurboTax makes it easy to file taxes, but I am disappointed with how many extra charges that TurboTax adds on. My taxes are simple and straightforward, and I used to be able to file at very little cost.
Date published: 2023-03-02
Rated 5 out of 5 by from E-Z Turbo Tax remembers my information and reminds me to file. They make E-Z for a retired person.
Date published: 2023-03-02
Rated 3 out of 5 by from comment Did on phone and couldn't do last three steps due to problem with browser. Would be nice to know which browsers to use before starting. Had to complete at the library.
Date published: 2023-03-02
Rated 5 out of 5 by from Turbotax Simple and Quick Was able to complete and e-file my federal return with confidence and speed. Needed to mail my Missouri return becasuse the TurboTax software did not accurately interpret one of my entry figures accurately, i.e. it would not accept my enty of "0" as corresponding to the state requirements.
Date published: 2023-03-02
Rated 4 out of 5 by from Great service! Vivian was amazing helping with my taxes this year!
Date published: 2023-03-02
Rated 4 out of 5 by from ok` it was simple and fast would recommend to others for tax
Date published: 2023-03-02
Rated 3 out of 5 by from TurboTax Self-Employed is okay to start, but... If you don't know what you're doing with taxes, TurboTax in general is an okay start. Guides you through processes and attempts to explain what sections are there and how you can potentially maximize your refund. Just know that once you understand how to do your own taxes, you can seriously file for free. Just takes a little time and effort. If you know what you're doing with your taxes, file yourself or at other services. I think this may the last time I'll use TurboTax Self-Employed because the fees (and extra fees they tacked on at the end...) were definitely too much this year. They pushed their "extra services" throughout the filing so much, I was mid-way panicking on how to save and not worry so much. During this recession, we all could learn to do things ourselves to save all we can.
Date published: 2023-03-02
Rated 5 out of 5 by from Turbo Tax Live Assistant was awesome! The assistant walked me through the steps and I did not feel "rushed". Excellent!
Date published: 2023-03-02
Rated 4 out of 5 by from TurboTax is Great Easy to follow and complete returns. The step by step instructions are easy to go by.
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 8274