TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
MissusSingh from
I have used this site since 2018.
For years I paid other people to file my taxes. My circumstances changes over time. The last CPA said she had to file my taxes a certain way based on what she said the IRS law stated. It caused me to owe the IRS taxes two years in a row. After that CPA moved away, I used free software for three years. But I was never certain about what I was doing due to the tax returns I had from that last CPA. The schedules looked slightly different and the questions asked weren't always helpful. When I began using TurboTax, certain questions were asked. This caused me to research the IRS website and found the exact scenario I was facing that helped me file my taxes correctly. (This had been the scenario I had explained to the last CPA.) I even purchased TurboTax software to amend two years of taxes, which I had done on two free sites. I did this after my husband received his ITIN. We were able to file those amended taxes jointly. TurboTax software has been very helpful.
Date published: 2022-04-22
Rated 5 out of 5 by
Rose_74 from
Edva is awesome!!!
I have a rough time doing my taxes every year but I am so glad that I got help with every step from Edva she was very helpful and patient with me. I feel much better now. Thank so much Edva you are awesome.
Date published: 2022-04-22
Rated 5 out of 5 by
LoganBT from
Super easy
Painless process! Definitely give it try! Super easy
Date published: 2022-04-22
Rated 5 out of 5 by
Married with grandkids from
Turbo Tax is awesome!!
Turbo Tax is easy to use. Their Tax Experts are very helpful and will walk you through every step to make sure you are doing things the right way. I highly recommend them!
Date published: 2022-04-22
Rated 5 out of 5 by
Emma786532 from
Super easy to use
First time filling out my taxes by myself. So easy using turbotax!
Date published: 2022-04-22
Rated 4 out of 5 by
BillyBob131 from
Good but keep improving
Needed improvements 1) Initial start of product finds last years return. And requests contact info page to be filled (optional) before proceeding. *** This data should be pulled from prior year's return *** 2) Have option to allow *install* of new updates so user does not need to wait for new update installs when they open the product for use. 3) When adding 'supporting details', the details box has set number of lines opened. When exceeding the initial lines, I press 'tab' key and new line is opened. I fill in the line info and 'tab' key for entering the $ amount. After doing this for a while, maybe 5 or 10 more lines, when you tab to $ amount column and type 219, the 2 is correctly entered but displays 2.00 not 219.00. This keeps happening on the next lines as well. Type 985 and it displays 9.00 not 985.00. I need to click the box once or twice and I can add the proper number.
Date published: 2022-04-22
Rated 5 out of 5 by
Sparky9911 from
Great Program
I've used this program in the past and found it to be less than user friendly. With some skepticism, I began my journey through my tax return and was amazed with it's ease of use.
Date published: 2022-04-22
Rated 1 out of 5 by
Short on Delivery from
Disappointing Package
This product was poor, at best. There was no opportunity to upload the broker package of all the Interest and Dividend statements. Having to locate and total all of this information manually defeated one of the reasons for having the package in the first place. The package also insisted that some of the broker information was not correct, even though it was copied verbatim from the broker statement, and would not electronically file the federal or state returns. I ended up having to file both manually. Again, what is the point of having the program? Very Disappointing Package! Will not buy any future packages from this vendor.
Date published: 2022-04-22
Rated 5 out of 5 by
Julianmadero from
Great
It's a great system. Friendly and very self explanatory.
Date published: 2022-04-22
Rated 5 out of 5 by
olahme from
turbotax is the best
have been using turbotax for over 6 years never regret it/
All TurboTax® Offerings Reviews - Page 8273
Date published: 2022-04-22
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
MissusSingh from
I have used this site since 2018.
For years I paid other people to file my taxes. My circumstances changes over time. The last CPA said she had to file my taxes a certain way based on what she said the IRS law stated. It caused me to owe the IRS taxes two years in a row. After that CPA moved away, I used free software for three years. But I was never certain about what I was doing due to the tax returns I had from that last CPA. The schedules looked slightly different and the questions asked weren't always helpful. When I began using TurboTax, certain questions were asked. This caused me to research the IRS website and found the exact scenario I was facing that helped me file my taxes correctly. (This had been the scenario I had explained to the last CPA.) I even purchased TurboTax software to amend two years of taxes, which I had done on two free sites. I did this after my husband received his ITIN. We were able to file those amended taxes jointly. TurboTax software has been very helpful.
Date published: 2022-04-22
Rated 5 out of 5 by
Rose_74 from
Edva is awesome!!!
I have a rough time doing my taxes every year but I am so glad that I got help with every step from Edva she was very helpful and patient with me. I feel much better now. Thank so much Edva you are awesome.
Date published: 2022-04-22
Rated 5 out of 5 by
LoganBT from
Super easy
Painless process! Definitely give it try! Super easy
Date published: 2022-04-22
Rated 5 out of 5 by
Married with grandkids from
Turbo Tax is awesome!!
Turbo Tax is easy to use. Their Tax Experts are very helpful and will walk you through every step to make sure you are doing things the right way. I highly recommend them!
Date published: 2022-04-22
Rated 5 out of 5 by
Emma786532 from
Super easy to use
First time filling out my taxes by myself. So easy using turbotax!
Date published: 2022-04-22
Rated 4 out of 5 by
BillyBob131 from
Good but keep improving
Needed improvements 1) Initial start of product finds last years return. And requests contact info page to be filled (optional) before proceeding. *** This data should be pulled from prior year's return *** 2) Have option to allow *install* of new updates so user does not need to wait for new update installs when they open the product for use. 3) When adding 'supporting details', the details box has set number of lines opened. When exceeding the initial lines, I press 'tab' key and new line is opened. I fill in the line info and 'tab' key for entering the $ amount. After doing this for a while, maybe 5 or 10 more lines, when you tab to $ amount column and type 219, the 2 is correctly entered but displays 2.00 not 219.00. This keeps happening on the next lines as well. Type 985 and it displays 9.00 not 985.00. I need to click the box once or twice and I can add the proper number.
Date published: 2022-04-22
Rated 5 out of 5 by
Sparky9911 from
Great Program
I've used this program in the past and found it to be less than user friendly. With some skepticism, I began my journey through my tax return and was amazed with it's ease of use.
Date published: 2022-04-22
Rated 1 out of 5 by
Short on Delivery from
Disappointing Package
This product was poor, at best. There was no opportunity to upload the broker package of all the Interest and Dividend statements. Having to locate and total all of this information manually defeated one of the reasons for having the package in the first place. The package also insisted that some of the broker information was not correct, even though it was copied verbatim from the broker statement, and would not electronically file the federal or state returns. I ended up having to file both manually. Again, what is the point of having the program? Very Disappointing Package! Will not buy any future packages from this vendor.
Date published: 2022-04-22
Rated 5 out of 5 by
Julianmadero from
Great
It's a great system. Friendly and very self explanatory.
Date published: 2022-04-22
Rated 5 out of 5 by
olahme from
turbotax is the best
have been using turbotax for over 6 years never regret it/
All TurboTax® Offerings Reviews - Page 8273
Date published: 2022-04-22