TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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America’s #1 tax prep provider.

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Rated 1 out of 5 by from turbo tax is poor Last year i purchased a disk from Costco. I couldn't get it to work. I had to go with other software. This year I used the internet download. The icon showed on my desktop. I click on it , but nothing happen. This is the last I will use Turbotax.
Date published: 2023-03-02
Rated 5 out of 5 by from I REALLY LIKE TURBOTAX TURBOTAX IS AWESOME, EASY AND QUICK. MAKES MY LIFE EASIER
Date published: 2023-03-02
Rated 5 out of 5 by from Great option to do taxes! It was a smooth process doing my taxes through Turbo Tax.
Date published: 2023-03-02
Rated 4 out of 5 by from charged me before telling me the total I always use Turbo tax and it's easy and great. however this year it charged me before telling me how much the total was . That needs to be fixed!
Date published: 2023-03-02
Rated 5 out of 5 by from individual I have used turbo tax for years because it is quick and easy.
Date published: 2023-03-02
Rated 4 out of 5 by from Another good solid expirence filing my taxes Pretty easy! Another good solid expirence filing my taxes
Date published: 2023-03-02
Rated 1 out of 5 by from UI is so basic it's difficult to use I do not need to be prompted over and over again for tax deductions which have nothing to do with my situation. It makes the process take much longer than it needs to be. FAR to many hidden fees, and the service is far to expensive. This will be the last year I use the product.
Date published: 2023-03-02
Rated 5 out of 5 by from Been using it for years Trusted TurboTax since day one ,my experience with TurboTax has always been positive and accurate.
Date published: 2023-03-02
Rated 4 out of 5 by from Review Pleased with the service. Seems easier than years past. 1-star deduction for price.
Date published: 2023-03-02
Rated 3 out of 5 by from If it ain't broke, don't fix it. Price was up front but stop asking me to change my choice. At least you told me sooner, unlike 'Block'. Maybe you could switch back the way it was last year. Put your prices right on the opening page after sign in or before so a person won't be wondering. Why delay? It only starts the aggravation of filing that much sooner. The process was different from last year, but it wasn't better. Too often I felt rerouted and re asked the same questions. Trying to review and edit/delete was confusing or just plain unclear on how to proceed.
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 8272
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from turbo tax is poor Last year i purchased a disk from Costco. I couldn't get it to work. I had to go with other software. This year I used the internet download. The icon showed on my desktop. I click on it , but nothing happen. This is the last I will use Turbotax.
Date published: 2023-03-02
Rated 5 out of 5 by from I REALLY LIKE TURBOTAX TURBOTAX IS AWESOME, EASY AND QUICK. MAKES MY LIFE EASIER
Date published: 2023-03-02
Rated 5 out of 5 by from Great option to do taxes! It was a smooth process doing my taxes through Turbo Tax.
Date published: 2023-03-02
Rated 4 out of 5 by from charged me before telling me the total I always use Turbo tax and it's easy and great. however this year it charged me before telling me how much the total was . That needs to be fixed!
Date published: 2023-03-02
Rated 5 out of 5 by from individual I have used turbo tax for years because it is quick and easy.
Date published: 2023-03-02
Rated 4 out of 5 by from Another good solid expirence filing my taxes Pretty easy! Another good solid expirence filing my taxes
Date published: 2023-03-02
Rated 1 out of 5 by from UI is so basic it's difficult to use I do not need to be prompted over and over again for tax deductions which have nothing to do with my situation. It makes the process take much longer than it needs to be. FAR to many hidden fees, and the service is far to expensive. This will be the last year I use the product.
Date published: 2023-03-02
Rated 5 out of 5 by from Been using it for years Trusted TurboTax since day one ,my experience with TurboTax has always been positive and accurate.
Date published: 2023-03-02
Rated 4 out of 5 by from Review Pleased with the service. Seems easier than years past. 1-star deduction for price.
Date published: 2023-03-02
Rated 3 out of 5 by from If it ain't broke, don't fix it. Price was up front but stop asking me to change my choice. At least you told me sooner, unlike 'Block'. Maybe you could switch back the way it was last year. Put your prices right on the opening page after sign in or before so a person won't be wondering. Why delay? It only starts the aggravation of filing that much sooner. The process was different from last year, but it wasn't better. Too often I felt rerouted and re asked the same questions. Trying to review and edit/delete was confusing or just plain unclear on how to proceed.
Date published: 2023-03-02
All TurboTax® Offerings Reviews - Page 8272