TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from Help!! I find things to be a bit more confusing I wish that there was live support that came with the downloaded version. I also cant find a link to amend my return. So I just think there are some enhancements that need to take place to improve the overall experiance.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is Great!!! TurboTax takes the stress out of preparing federal and state taxes. The guidance provided for each section is clear and concise with answers to anticipated questions.
Date published: 2022-04-18
Rated 5 out of 5 by from Love it! Been using Turbo Tax for many years. It works well, and is easy to follow. Can't complain!
Date published: 2022-04-18
Rated 5 out of 5 by from I LOVE TURBOTAX I LOVE HOW EASY AND INTERACTIVE THE WHOLE PROCESS IS! I FEEL SAFE WHEN USING TURBOTAX! THANK YOU SO MUCH
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax is easy It is very easy to file tax return and track you're return
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is Awesome EASY AND FAST!!!!!!! very helpful with information
Date published: 2022-04-18
Rated 3 out of 5 by from Read the fine print I may have paid for some non-required services that reduced my return by about $300. It's hard to know what to accept and what to pass on.
Date published: 2022-04-18
Rated 4 out of 5 by from complex returns and state portions need help i thought that the premier version was helpful, but overall complex returns seem to give the program and experts a bit of trouble, as do certain aspects of a NY state return
Date published: 2022-04-18
Rated 4 out of 5 by from You Can Do It w/Turbo Tax Overall a good product. Not very difficult to follow the prompts. Sometimes why you are doing something is not explained well. However, I do like that there are explanations after most calculations are completed. I also like having the option to connect to other sites to import information or to type them in manually.
Date published: 2022-04-18
Rated 1 out of 5 by from Terrible!! Absolutely absurd that i need to pay you more than i owe the government just to file my $50 worth of taxes all because i have an HSA
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 8272
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Help!! I find things to be a bit more confusing I wish that there was live support that came with the downloaded version. I also cant find a link to amend my return. So I just think there are some enhancements that need to take place to improve the overall experiance.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is Great!!! TurboTax takes the stress out of preparing federal and state taxes. The guidance provided for each section is clear and concise with answers to anticipated questions.
Date published: 2022-04-18
Rated 5 out of 5 by from Love it! Been using Turbo Tax for many years. It works well, and is easy to follow. Can't complain!
Date published: 2022-04-18
Rated 5 out of 5 by from I LOVE TURBOTAX I LOVE HOW EASY AND INTERACTIVE THE WHOLE PROCESS IS! I FEEL SAFE WHEN USING TURBOTAX! THANK YOU SO MUCH
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax is easy It is very easy to file tax return and track you're return
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is Awesome EASY AND FAST!!!!!!! very helpful with information
Date published: 2022-04-18
Rated 3 out of 5 by from Read the fine print I may have paid for some non-required services that reduced my return by about $300. It's hard to know what to accept and what to pass on.
Date published: 2022-04-18
Rated 4 out of 5 by from complex returns and state portions need help i thought that the premier version was helpful, but overall complex returns seem to give the program and experts a bit of trouble, as do certain aspects of a NY state return
Date published: 2022-04-18
Rated 4 out of 5 by from You Can Do It w/Turbo Tax Overall a good product. Not very difficult to follow the prompts. Sometimes why you are doing something is not explained well. However, I do like that there are explanations after most calculations are completed. I also like having the option to connect to other sites to import information or to type them in manually.
Date published: 2022-04-18
Rated 1 out of 5 by from Terrible!! Absolutely absurd that i need to pay you more than i owe the government just to file my $50 worth of taxes all because i have an HSA
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 8272