TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Jameskingking from
Turbo Tax messed up
Everything is good until my return was rejected. Turns out the AGI from a year ago listed on Turbo was $2 less than the one listed on the official IRS report.
Date published: 2022-03-17
Rated 5 out of 5 by
Clutch Brown from
Outstanding tax filing product
Turbo Tax was an effective way to get my taxes completed fast, efficient and accurate. With a few new tax situations in our life, it was good to have TT work through it with relative ease. I even used their LiveChat and the tax rep was superb and got on a video chat within minutes. This is my 11th year using TT and am pleased with the results even when I owe more in taxes.
Date published: 2022-03-17
Rated 3 out of 5 by
Grandma Arlene from
TurboTax Premier
Found Premier 2021 more difficult to understand than 2019 and 2020
Date published: 2022-03-17
Rated 5 out of 5 by
Joon Choe from
Great!
Good to follow. Almost automatic. Did not miss anything.
Date published: 2022-03-17
Rated 3 out of 5 by
dk 2022 from
maybe I need a simpler version for retired senior
took a long time for a simple return for a retired senior married couple
Date published: 2022-03-17
Rated 5 out of 5 by
kevinfmma from
turbotax was fast,easy overall good experience
turbotax was fast,easy and affordable and they was there through the whole experience
Date published: 2022-03-17
Rated 5 out of 5 by
sherri21 from
Easy Peasy!
Not as hard as I thought it would be, will be using next year.
Date published: 2022-03-17
Rated 5 out of 5 by
BRLA123 from
TurboTax is great
Turbo Tax is easy to use and walks you through step-by-step
Date published: 2022-03-17
Rated 5 out of 5 by
amjc325 from
TurboTax Live made it easy
My TurboTax Live expert, Larry C., was awesome. He was always quick to respond and was available to chat over the phone whenever I requested it. He answered my questions fully and I feel confident in my returns. Using this service gave me peace of mind. I'll be using it again in the future.
Date published: 2022-03-17
Rated 1 out of 5 by
CubsChamps2016 from
Worst Version of TurboTax
Slowest version of TurboTax ever. You wait up to 5 seconds after you input data Bruce it is recognized and moves to next field. I seriously question how this version got released with this issue. Call to phone support did nothing. Was told not aware of this issue.
All TurboTax® Offerings Reviews - Page 8268
Date published: 2022-03-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Jameskingking from
Turbo Tax messed up
Everything is good until my return was rejected. Turns out the AGI from a year ago listed on Turbo was $2 less than the one listed on the official IRS report.
Date published: 2022-03-17
Rated 5 out of 5 by
Clutch Brown from
Outstanding tax filing product
Turbo Tax was an effective way to get my taxes completed fast, efficient and accurate. With a few new tax situations in our life, it was good to have TT work through it with relative ease. I even used their LiveChat and the tax rep was superb and got on a video chat within minutes. This is my 11th year using TT and am pleased with the results even when I owe more in taxes.
Date published: 2022-03-17
Rated 3 out of 5 by
Grandma Arlene from
TurboTax Premier
Found Premier 2021 more difficult to understand than 2019 and 2020
Date published: 2022-03-17
Rated 5 out of 5 by
Joon Choe from
Great!
Good to follow. Almost automatic. Did not miss anything.
Date published: 2022-03-17
Rated 3 out of 5 by
dk 2022 from
maybe I need a simpler version for retired senior
took a long time for a simple return for a retired senior married couple
Date published: 2022-03-17
Rated 5 out of 5 by
kevinfmma from
turbotax was fast,easy overall good experience
turbotax was fast,easy and affordable and they was there through the whole experience
Date published: 2022-03-17
Rated 5 out of 5 by
sherri21 from
Easy Peasy!
Not as hard as I thought it would be, will be using next year.
Date published: 2022-03-17
Rated 5 out of 5 by
BRLA123 from
TurboTax is great
Turbo Tax is easy to use and walks you through step-by-step
Date published: 2022-03-17
Rated 5 out of 5 by
amjc325 from
TurboTax Live made it easy
My TurboTax Live expert, Larry C., was awesome. He was always quick to respond and was available to chat over the phone whenever I requested it. He answered my questions fully and I feel confident in my returns. Using this service gave me peace of mind. I'll be using it again in the future.
Date published: 2022-03-17
Rated 1 out of 5 by
CubsChamps2016 from
Worst Version of TurboTax
Slowest version of TurboTax ever. You wait up to 5 seconds after you input data Bruce it is recognized and moves to next field. I seriously question how this version got released with this issue. Call to phone support did nothing. Was told not aware of this issue.
All TurboTax® Offerings Reviews - Page 8268
Date published: 2022-03-17