TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Turbo Tax messed up Everything is good until my return was rejected. Turns out the AGI from a year ago listed on Turbo was $2 less than the one listed on the official IRS report.
Date published: 2022-03-17
Rated 5 out of 5 by from Outstanding tax filing product Turbo Tax was an effective way to get my taxes completed fast, efficient and accurate. With a few new tax situations in our life, it was good to have TT work through it with relative ease. I even used their LiveChat and the tax rep was superb and got on a video chat within minutes. This is my 11th year using TT and am pleased with the results even when I owe more in taxes.
Date published: 2022-03-17
Rated 3 out of 5 by from TurboTax Premier Found Premier 2021 more difficult to understand than 2019 and 2020
Date published: 2022-03-17
Rated 5 out of 5 by from Great! Good to follow. Almost automatic. Did not miss anything.
Date published: 2022-03-17
Rated 3 out of 5 by from maybe I need a simpler version for retired senior took a long time for a simple return for a retired senior married couple
Date published: 2022-03-17
Rated 5 out of 5 by from turbotax was fast,easy overall good experience turbotax was fast,easy and affordable and they was there through the whole experience
Date published: 2022-03-17
Rated 5 out of 5 by from Easy Peasy! Not as hard as I thought it would be, will be using next year.
Date published: 2022-03-17
Rated 5 out of 5 by from TurboTax is great Turbo Tax is easy to use and walks you through step-by-step
Date published: 2022-03-17
Rated 5 out of 5 by from TurboTax Live made it easy My TurboTax Live expert, Larry C., was awesome. He was always quick to respond and was available to chat over the phone whenever I requested it. He answered my questions fully and I feel confident in my returns. Using this service gave me peace of mind. I'll be using it again in the future.
Date published: 2022-03-17
Rated 1 out of 5 by from Worst Version of TurboTax Slowest version of TurboTax ever. You wait up to 5 seconds after you input data Bruce it is recognized and moves to next field. I seriously question how this version got released with this issue. Call to phone support did nothing. Was told not aware of this issue.
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 8268
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo Tax messed up Everything is good until my return was rejected. Turns out the AGI from a year ago listed on Turbo was $2 less than the one listed on the official IRS report.
Date published: 2022-03-17
Rated 5 out of 5 by from Outstanding tax filing product Turbo Tax was an effective way to get my taxes completed fast, efficient and accurate. With a few new tax situations in our life, it was good to have TT work through it with relative ease. I even used their LiveChat and the tax rep was superb and got on a video chat within minutes. This is my 11th year using TT and am pleased with the results even when I owe more in taxes.
Date published: 2022-03-17
Rated 3 out of 5 by from TurboTax Premier Found Premier 2021 more difficult to understand than 2019 and 2020
Date published: 2022-03-17
Rated 5 out of 5 by from Great! Good to follow. Almost automatic. Did not miss anything.
Date published: 2022-03-17
Rated 3 out of 5 by from maybe I need a simpler version for retired senior took a long time for a simple return for a retired senior married couple
Date published: 2022-03-17
Rated 5 out of 5 by from turbotax was fast,easy overall good experience turbotax was fast,easy and affordable and they was there through the whole experience
Date published: 2022-03-17
Rated 5 out of 5 by from Easy Peasy! Not as hard as I thought it would be, will be using next year.
Date published: 2022-03-17
Rated 5 out of 5 by from TurboTax is great Turbo Tax is easy to use and walks you through step-by-step
Date published: 2022-03-17
Rated 5 out of 5 by from TurboTax Live made it easy My TurboTax Live expert, Larry C., was awesome. He was always quick to respond and was available to chat over the phone whenever I requested it. He answered my questions fully and I feel confident in my returns. Using this service gave me peace of mind. I'll be using it again in the future.
Date published: 2022-03-17
Rated 1 out of 5 by from Worst Version of TurboTax Slowest version of TurboTax ever. You wait up to 5 seconds after you input data Bruce it is recognized and moves to next field. I seriously question how this version got released with this issue. Call to phone support did nothing. Was told not aware of this issue.
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 8268