TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from 5 years in a row turbo is always my go to even tho I hate paper work, cause its literally my life. it help ease my mind on things.
Date published: 2022-02-24
Rated 5 out of 5 by from Easy to use and great refund! Use turbo tax forsure, i have never wrote a review but they deserve it.
Date published: 2022-02-24
Rated 5 out of 5 by from Easy and fast system to get returns done. I hit a few rough patches but worked through all but one on my own. Anna knew exactly how to fix the situation so I could file right away. Anna was great at her job and super pleasant as well!
Date published: 2022-02-24
Rated 5 out of 5 by from Fast Mostly not confusing Dependable Filling out for a 1099-R was a little confusing since it was after some other 1099 W-2 and down the list for other 1099's. Other than that it was as reliable as it has been the last several years I've used it.
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo tax is awesome! The system is user friendly and very easy to navigate.They have the right people to guide you going through all the steps when you encounter difficulties.They are very patient and knowledgeable, making sure that you file it correctly.I would like to commend Lee Jackson for helping me file my tax which was a bit complicated but he made sure all the numbers were perfectly right so to avoid any mistakes.
Date published: 2022-02-24
Rated 2 out of 5 by from Turbo Tax is So So Turbo Tax for low income people, was told, to be at no cost You charged me.
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo tax is great! It was easy to navigate being that it's my first experience with turbo tax.
Date published: 2022-02-24
Rated 5 out of 5 by from Legit and Stress Reducing I am new to filing my taxes as it is only my second year being required to. Using turbo tax has honestly lowered my stress of completing taxes in a decently quick and non confusing manner.
Date published: 2022-02-24
Rated 1 out of 5 by from Terrible this year State was rejected due to an update and they said we had to wait to refile until the 2/17. When we went to refile it updated our product to self employed even though we did file self employed the first time we submitted. We reached out to turbo tax on two different occasions and we were on the phone with them for two hours each time and they couldn’t figure out. Then we had to pay again to file the state and turbo tax wouldn’t refund us for there error.
Date published: 2022-02-24
Rated 5 out of 5 by from excellent program easy and very hands on, I just followed the directions and filled in the blanks
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 8264
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 5 years in a row turbo is always my go to even tho I hate paper work, cause its literally my life. it help ease my mind on things.
Date published: 2022-02-24
Rated 5 out of 5 by from Easy to use and great refund! Use turbo tax forsure, i have never wrote a review but they deserve it.
Date published: 2022-02-24
Rated 5 out of 5 by from Easy and fast system to get returns done. I hit a few rough patches but worked through all but one on my own. Anna knew exactly how to fix the situation so I could file right away. Anna was great at her job and super pleasant as well!
Date published: 2022-02-24
Rated 5 out of 5 by from Fast Mostly not confusing Dependable Filling out for a 1099-R was a little confusing since it was after some other 1099 W-2 and down the list for other 1099's. Other than that it was as reliable as it has been the last several years I've used it.
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo tax is awesome! The system is user friendly and very easy to navigate.They have the right people to guide you going through all the steps when you encounter difficulties.They are very patient and knowledgeable, making sure that you file it correctly.I would like to commend Lee Jackson for helping me file my tax which was a bit complicated but he made sure all the numbers were perfectly right so to avoid any mistakes.
Date published: 2022-02-24
Rated 2 out of 5 by from Turbo Tax is So So Turbo Tax for low income people, was told, to be at no cost You charged me.
Date published: 2022-02-24
Rated 5 out of 5 by from Turbo tax is great! It was easy to navigate being that it's my first experience with turbo tax.
Date published: 2022-02-24
Rated 5 out of 5 by from Legit and Stress Reducing I am new to filing my taxes as it is only my second year being required to. Using turbo tax has honestly lowered my stress of completing taxes in a decently quick and non confusing manner.
Date published: 2022-02-24
Rated 1 out of 5 by from Terrible this year State was rejected due to an update and they said we had to wait to refile until the 2/17. When we went to refile it updated our product to self employed even though we did file self employed the first time we submitted. We reached out to turbo tax on two different occasions and we were on the phone with them for two hours each time and they couldn’t figure out. Then we had to pay again to file the state and turbo tax wouldn’t refund us for there error.
Date published: 2022-02-24
Rated 5 out of 5 by from excellent program easy and very hands on, I just followed the directions and filled in the blanks
Date published: 2022-02-24
All TurboTax® Offerings Reviews - Page 8264