TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Awesome It was easy and hassle proof to use and it was done quickly
Date published: 2021-03-03
Rated 5 out of 5 by from EASY PEASEY, AS USUAL Simple work through, simple completion, easy as pie....
Date published: 2021-03-03
Rated 2 out of 5 by from Unexplained errors and lots of waiting on hold TurboTax kept running into an error when doing a final review and told me I was missing information. While I was trying to find a solution, the program tried again and again to push paid upgrades at me so that I would spend more money. After sitting on the phone for far too long, I was informed that the error was due to TurboTax having not received all needed documents from the IRS and the error was in no way my fault. On top of this, there was no way for the error to be resolved and I was instructed to wait and check back regularly. What could have been explained in one line of text cost my hours of time and a large amount of stress. I think I might try a different service next year.
Date published: 2021-03-03
Rated 5 out of 5 by from Thank you fo rthe fast service. It was quick and efficient. I appreciate the help!
Date published: 2021-03-03
Rated 5 out of 5 by from Turbotax is the best Turbo tax did a great job. Very efficient. I was able to complete in the comfort of my home.
Date published: 2021-03-03
Rated 5 out of 5 by from E$xcellent Easy to use and follow -great product you could provide more complete instructions for installation
Date published: 2021-03-03
Rated 5 out of 5 by from turbo tax is the best! This is my third year using turbo tax and it couldn't be easier! thanks! :)
Date published: 2021-03-03
Rated 5 out of 5 by from Super Easy It's easy to use, quick and efficient, used it the last 3 years to file my taxes.
Date published: 2021-03-03
Rated 5 out of 5 by from its always been a breeze They save all my past info that made it that much easier to get the ball rolling!
Date published: 2021-03-03
Rated 3 out of 5 by from Still has some real bugs Had stored the 2019 state refund applied to my 2020 state return as double the actual amount. Got help from TurboTax but took several people to help. No one is still sure why this happened and took a lot of time. Also, should prompt you as to how much of your refund you want to apply to next year's return. Cumbersome to find this.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 8262
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome It was easy and hassle proof to use and it was done quickly
Date published: 2021-03-03
Rated 5 out of 5 by from EASY PEASEY, AS USUAL Simple work through, simple completion, easy as pie....
Date published: 2021-03-03
Rated 2 out of 5 by from Unexplained errors and lots of waiting on hold TurboTax kept running into an error when doing a final review and told me I was missing information. While I was trying to find a solution, the program tried again and again to push paid upgrades at me so that I would spend more money. After sitting on the phone for far too long, I was informed that the error was due to TurboTax having not received all needed documents from the IRS and the error was in no way my fault. On top of this, there was no way for the error to be resolved and I was instructed to wait and check back regularly. What could have been explained in one line of text cost my hours of time and a large amount of stress. I think I might try a different service next year.
Date published: 2021-03-03
Rated 5 out of 5 by from Thank you fo rthe fast service. It was quick and efficient. I appreciate the help!
Date published: 2021-03-03
Rated 5 out of 5 by from Turbotax is the best Turbo tax did a great job. Very efficient. I was able to complete in the comfort of my home.
Date published: 2021-03-03
Rated 5 out of 5 by from E$xcellent Easy to use and follow -great product you could provide more complete instructions for installation
Date published: 2021-03-03
Rated 5 out of 5 by from turbo tax is the best! This is my third year using turbo tax and it couldn't be easier! thanks! :)
Date published: 2021-03-03
Rated 5 out of 5 by from Super Easy It's easy to use, quick and efficient, used it the last 3 years to file my taxes.
Date published: 2021-03-03
Rated 5 out of 5 by from its always been a breeze They save all my past info that made it that much easier to get the ball rolling!
Date published: 2021-03-03
Rated 3 out of 5 by from Still has some real bugs Had stored the 2019 state refund applied to my 2020 state return as double the actual amount. Got help from TurboTax but took several people to help. No one is still sure why this happened and took a lot of time. Also, should prompt you as to how much of your refund you want to apply to next year's return. Cumbersome to find this.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 8262