TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Turbo tax is easy to use I have been using Turbo tax for a few year and will continue using it.
Date published: 2021-04-09
Rated 2 out of 5 by from you need to connect EVERYTHING from QB You leave stuff out that I have to go look up...Dumb
Date published: 2021-04-09
Rated 5 out of 5 by from turbo tax is awesome It was easy to use and explanations were helpful with
Date published: 2021-04-09
Rated 4 out of 5 by from Good I am pleased that the program keep a thorough check on correction .
Date published: 2021-04-09
Rated 5 out of 5 by from Brilliant! Easy to use. I don't use applications such as yours due to the difficulty in understanding the 'how to'. You make it seem easy. Thanks☺️
Date published: 2021-04-09
Rated 5 out of 5 by from Great Great experience and ease of use, love the new turbo tax
Date published: 2021-04-09
Rated 4 out of 5 by from Good but misses on a couple points Been using this comprehensive program for years. Filling out W4 forms is convoluted. New problem this year. Two 1099-R forms that were identical except one for me and one for my spouse. E-file was rejected. Turbotax should have detected the problem before E-filing.
Date published: 2021-04-09
Rated 5 out of 5 by from Easiest way to file It brings in your information from prior years and makes everything really simple.
Date published: 2021-04-09
Rated 3 out of 5 by from Not forthcoming with pricing. The accessability to an agent while doing the is great. Very helpful if there are any questions you need answered. The flow of the way the program is nice too. That's the good. The not so good: Before I dug into entering all of my information, I asked specifically if I would be charged for a schedule C filing. The agent checked with her manager and assured me that if I did the Turbo tax live, I would not. Well, she was incorrect. I got everything gathered and entered and right before I submitted my return, I was told I would have to pay $200. That was incredibly frustrating as I spent a bunch of time itemizing/entering in lots of informattion. After pleading my case to an agent (who was very friendly) they said I could have a 10% discount. That was quite frustrating and I will not be using Turbo tax in the future.
Date published: 2021-04-09
Rated 2 out of 5 by from Trouble with TT this year This year was troublesome....kept getting an update message (3 different times) with the exact 249.2 mg file and the third time could not go past the update stage....called TT centre to let someone know my problem and to get some resolve, finally finished filing. Also, there was another point where the software simply logged me off....had to log back on to continue the return. This problem was relayed to TT Have used TT for years and never had such difficulties ..I use a MAC....maybe a time to change????
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 827
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo tax is easy to use I have been using Turbo tax for a few year and will continue using it.
Date published: 2021-04-09
Rated 2 out of 5 by from you need to connect EVERYTHING from QB You leave stuff out that I have to go look up...Dumb
Date published: 2021-04-09
Rated 5 out of 5 by from turbo tax is awesome It was easy to use and explanations were helpful with
Date published: 2021-04-09
Rated 4 out of 5 by from Good I am pleased that the program keep a thorough check on correction .
Date published: 2021-04-09
Rated 5 out of 5 by from Brilliant! Easy to use. I don't use applications such as yours due to the difficulty in understanding the 'how to'. You make it seem easy. Thanks☺️
Date published: 2021-04-09
Rated 5 out of 5 by from Great Great experience and ease of use, love the new turbo tax
Date published: 2021-04-09
Rated 4 out of 5 by from Good but misses on a couple points Been using this comprehensive program for years. Filling out W4 forms is convoluted. New problem this year. Two 1099-R forms that were identical except one for me and one for my spouse. E-file was rejected. Turbotax should have detected the problem before E-filing.
Date published: 2021-04-09
Rated 5 out of 5 by from Easiest way to file It brings in your information from prior years and makes everything really simple.
Date published: 2021-04-09
Rated 3 out of 5 by from Not forthcoming with pricing. The accessability to an agent while doing the is great. Very helpful if there are any questions you need answered. The flow of the way the program is nice too. That's the good. The not so good: Before I dug into entering all of my information, I asked specifically if I would be charged for a schedule C filing. The agent checked with her manager and assured me that if I did the Turbo tax live, I would not. Well, she was incorrect. I got everything gathered and entered and right before I submitted my return, I was told I would have to pay $200. That was incredibly frustrating as I spent a bunch of time itemizing/entering in lots of informattion. After pleading my case to an agent (who was very friendly) they said I could have a 10% discount. That was quite frustrating and I will not be using Turbo tax in the future.
Date published: 2021-04-09
Rated 2 out of 5 by from Trouble with TT this year This year was troublesome....kept getting an update message (3 different times) with the exact 249.2 mg file and the third time could not go past the update stage....called TT centre to let someone know my problem and to get some resolve, finally finished filing. Also, there was another point where the software simply logged me off....had to log back on to continue the return. This problem was relayed to TT Have used TT for years and never had such difficulties ..I use a MAC....maybe a time to change????
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 827