TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbotax was easy and stress-free! Turbotax was easy and stress-free! Hope to use again in the future.
Date published: 2022-02-22
Rated 3 out of 5 by from its easy and convenient I was supposed to have live help but for some reason I was kicked from it so I decided it would just be easier to do alone and it was and it was also a lot quicker because I was tired of taken photos of things and sending them in
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo tax is great everything was helpful and the person i talked to was great.
Date published: 2022-02-22
Rated 5 out of 5 by from Awesome So easy to do and free. I enjoyed doing taxes oppose to being stressed out.
Date published: 2022-02-22
Rated 3 out of 5 by from Expensive Experienced Agents, just mismanaged promises by the platform. Draws you in with "file for free" but walk away with a $500 bill. Great platform for individuals with lower incomes but not as great for higher brackets.
Date published: 2022-02-22
Rated 5 out of 5 by from Easy for simple returns First time filing myself. TurboTax made it easy and was way cheaper than other options like H& R block or CPA, which I don't really need for such as simple return.
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo Tax people give excellent help! I was help by a very kind individual who walked me through my state taxes.
Date published: 2022-02-22
Rated 5 out of 5 by from simple and fast Questions were answered very quickly and forms easy to complete.
Date published: 2022-02-22
Rated 2 out of 5 by from Annoying Emails Turbo Tax is pretty easy to use to file taxes but the amount of email they send is crazy and it happens all year long. Now they asked me to set up a Credit Karma account for which I had to agree to them sending me more advertising. The problem is that the account could not be set up. I kept seeing messages that said "oops, something went wrong contact our customer service team" or "please try again later." Their is no customer service team, just a help site that is not helpful as the solutions they offered didn't solve to problem nor did it give me the option to try a different solution. Now it looks like I have an account with Credit Karma but no bank account and no $100 as they offered but I have already started getting spam. Do your inbox a favor and skip this option.
Date published: 2022-02-22
Rated 5 out of 5 by from Awesome Easy to use and very helpful. We will definitely be using from now on!
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 8259
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax was easy and stress-free! Turbotax was easy and stress-free! Hope to use again in the future.
Date published: 2022-02-22
Rated 3 out of 5 by from its easy and convenient I was supposed to have live help but for some reason I was kicked from it so I decided it would just be easier to do alone and it was and it was also a lot quicker because I was tired of taken photos of things and sending them in
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo tax is great everything was helpful and the person i talked to was great.
Date published: 2022-02-22
Rated 5 out of 5 by from Awesome So easy to do and free. I enjoyed doing taxes oppose to being stressed out.
Date published: 2022-02-22
Rated 3 out of 5 by from Expensive Experienced Agents, just mismanaged promises by the platform. Draws you in with "file for free" but walk away with a $500 bill. Great platform for individuals with lower incomes but not as great for higher brackets.
Date published: 2022-02-22
Rated 5 out of 5 by from Easy for simple returns First time filing myself. TurboTax made it easy and was way cheaper than other options like H& R block or CPA, which I don't really need for such as simple return.
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo Tax people give excellent help! I was help by a very kind individual who walked me through my state taxes.
Date published: 2022-02-22
Rated 5 out of 5 by from simple and fast Questions were answered very quickly and forms easy to complete.
Date published: 2022-02-22
Rated 2 out of 5 by from Annoying Emails Turbo Tax is pretty easy to use to file taxes but the amount of email they send is crazy and it happens all year long. Now they asked me to set up a Credit Karma account for which I had to agree to them sending me more advertising. The problem is that the account could not be set up. I kept seeing messages that said "oops, something went wrong contact our customer service team" or "please try again later." Their is no customer service team, just a help site that is not helpful as the solutions they offered didn't solve to problem nor did it give me the option to try a different solution. Now it looks like I have an account with Credit Karma but no bank account and no $100 as they offered but I have already started getting spam. Do your inbox a favor and skip this option.
Date published: 2022-02-22
Rated 5 out of 5 by from Awesome Easy to use and very helpful. We will definitely be using from now on!
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 8259