TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from VERY GOOD PROGRAM IS EASY WORK WITH TURBO TAX, IT IS AN EXCELLENT PROGRAM
Date published: 2021-03-03
Rated 5 out of 5 by from It really is helpful to where its almost to easy Did get the chance to speak live with a customer service member but im sure it'd be very beneficial
Date published: 2021-03-03
Rated 4 out of 5 by from It is easy and we've been a returning customers. We were disappointed this year that we needed to upgrade to the live help due to an error code we couldn't figure out. Then after getting help we learned that the problem was a glitch in the turbotax system- not our mistake. Yet we were still charged $100 more dollars.
Date published: 2021-03-03
Rated 5 out of 5 by from Thor's Helmet I especially liked the feature that allows me to transfer information directly from banks and brokers. This shortened the prep time.
Date published: 2021-03-03
Rated 5 out of 5 by from Easy to use! Convenience and very user friendly. All ? can be answered with ease and without confusion.
Date published: 2021-03-03
Rated 1 out of 5 by from It's ok I had to wait longer to file my taxes because the website had a glitch. Once the glitch got resolved, I tried to process my file but there was an error messaging that made me redue my state taxes. Very annoying, especially for a first time user. I've had friends recommend Turbotax so I gave it a shot, but I will not be using the service again. Got a little more than I would have on other services, but the glitches and time wasted is not worth it.
Date published: 2021-03-03
Rated 5 out of 5 by from Great Done my taxes for the first time on my own. A really easy process.
Date published: 2021-03-03
Rated 1 out of 5 by from Refusing to provide tax returns Lost my personal copies of previous tax return and called support to see if they could help. They can see my 2019 returns, and verify my email address but they will not provide them to me. Tax process is just as good as any other do it yourself software, but the customer service was horrible.
Date published: 2021-03-03
Rated 5 out of 5 by from Excellent Product An excellent review and easy to follow instructions.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is awsome. O.K. So I can't spell! The instructions were very good. So much so that even I could follow and complete. I have used Turbo Tax before and I will again.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 8257
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from VERY GOOD PROGRAM IS EASY WORK WITH TURBO TAX, IT IS AN EXCELLENT PROGRAM
Date published: 2021-03-03
Rated 5 out of 5 by from It really is helpful to where its almost to easy Did get the chance to speak live with a customer service member but im sure it'd be very beneficial
Date published: 2021-03-03
Rated 4 out of 5 by from It is easy and we've been a returning customers. We were disappointed this year that we needed to upgrade to the live help due to an error code we couldn't figure out. Then after getting help we learned that the problem was a glitch in the turbotax system- not our mistake. Yet we were still charged $100 more dollars.
Date published: 2021-03-03
Rated 5 out of 5 by from Thor's Helmet I especially liked the feature that allows me to transfer information directly from banks and brokers. This shortened the prep time.
Date published: 2021-03-03
Rated 5 out of 5 by from Easy to use! Convenience and very user friendly. All ? can be answered with ease and without confusion.
Date published: 2021-03-03
Rated 1 out of 5 by from It's ok I had to wait longer to file my taxes because the website had a glitch. Once the glitch got resolved, I tried to process my file but there was an error messaging that made me redue my state taxes. Very annoying, especially for a first time user. I've had friends recommend Turbotax so I gave it a shot, but I will not be using the service again. Got a little more than I would have on other services, but the glitches and time wasted is not worth it.
Date published: 2021-03-03
Rated 5 out of 5 by from Great Done my taxes for the first time on my own. A really easy process.
Date published: 2021-03-03
Rated 1 out of 5 by from Refusing to provide tax returns Lost my personal copies of previous tax return and called support to see if they could help. They can see my 2019 returns, and verify my email address but they will not provide them to me. Tax process is just as good as any other do it yourself software, but the customer service was horrible.
Date published: 2021-03-03
Rated 5 out of 5 by from Excellent Product An excellent review and easy to follow instructions.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is awsome. O.K. So I can't spell! The instructions were very good. So much so that even I could follow and complete. I have used Turbo Tax before and I will again.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 8257