TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from It's good It would be nice if you didn't have to enter duplicate numbers in boxes. Also I was overcharged my filing fees. Requested a refund but no response. Charged $86.64 and then $40.00
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo tax is the best Very easy to use, friendly, fast services, affordable
Date published: 2022-02-22
Rated 1 out of 5 by from NC Resident Difficulties I have been with Turbo Tax 6 years and this is the worst experience I have had so far. There was no indication within the UI that stated how to file my taxes with the North Carolina tax delay. This should be BIG and BOLD so that the user knows they are not doing anything wrong.
Date published: 2022-02-22
Rated 1 out of 5 by from Very misleading , no help at all It was misleading in the FREE file, when they say basic it doesn't cover in info on your W2. I had to upgrade to file it. I won't be using it again.
Date published: 2022-02-22
Rated 5 out of 5 by from Thank goodness for Turbo Tax! Easy to use and just guided us through without discomfort.
Date published: 2022-02-22
Rated 5 out of 5 by from QUICK AND EASY! Very convenient and easy to navigate! Recommend for anyone
Date published: 2022-02-22
Rated 4 out of 5 by from Easy to use Very thorough - took a little more time than I thought.
Date published: 2022-02-22
Rated 5 out of 5 by from It was really amazing and I appreciate the help It was really really amazing and I appreciate the help that I received
Date published: 2022-02-22
Rated 2 out of 5 by from Eh Refund seems usually. Not very smooth step by step process
Date published: 2022-02-22
Rated 5 out of 5 by from Thanks! Appreciate the expert advice and flexibility! Very easy to work with and responsive. Explained everything in detail.
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 8256
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from It's good It would be nice if you didn't have to enter duplicate numbers in boxes. Also I was overcharged my filing fees. Requested a refund but no response. Charged $86.64 and then $40.00
Date published: 2022-02-22
Rated 5 out of 5 by from Turbo tax is the best Very easy to use, friendly, fast services, affordable
Date published: 2022-02-22
Rated 1 out of 5 by from NC Resident Difficulties I have been with Turbo Tax 6 years and this is the worst experience I have had so far. There was no indication within the UI that stated how to file my taxes with the North Carolina tax delay. This should be BIG and BOLD so that the user knows they are not doing anything wrong.
Date published: 2022-02-22
Rated 1 out of 5 by from Very misleading , no help at all It was misleading in the FREE file, when they say basic it doesn't cover in info on your W2. I had to upgrade to file it. I won't be using it again.
Date published: 2022-02-22
Rated 5 out of 5 by from Thank goodness for Turbo Tax! Easy to use and just guided us through without discomfort.
Date published: 2022-02-22
Rated 5 out of 5 by from QUICK AND EASY! Very convenient and easy to navigate! Recommend for anyone
Date published: 2022-02-22
Rated 4 out of 5 by from Easy to use Very thorough - took a little more time than I thought.
Date published: 2022-02-22
Rated 5 out of 5 by from It was really amazing and I appreciate the help It was really really amazing and I appreciate the help that I received
Date published: 2022-02-22
Rated 2 out of 5 by from Eh Refund seems usually. Not very smooth step by step process
Date published: 2022-02-22
Rated 5 out of 5 by from Thanks! Appreciate the expert advice and flexibility! Very easy to work with and responsive. Explained everything in detail.
Date published: 2022-02-22
All TurboTax® Offerings Reviews - Page 8256