TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax was GREAT! when I needed help with a few things, it was nice that I could talk directly to an agent. Friendly, courteous, professional
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is Easy and Reliable We love using Turbo Tax because it is very user friendly and reliable. The interface is simple and makes it easy for regular people like my wife and myself to be able to conveniently file our taxes with ease.
Date published: 2021-02-26
Rated 4 out of 5 by from Covid safe I would still prefer to use a CPA, but in this Covid life, this is the next best thing.
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax works great Very easy to use. Was finished very quickly. Completely comfortable with the deductions found.
Date published: 2021-02-26
Rated 4 out of 5 by from TurboTax is good It was going good until turbo tax automatically started adding my last years W-2's into my new W-2's, I then had to go back to my documents and delete the last year W-2's to fix this problem. Other then that they were great, very fast and very easy.
Date published: 2021-02-26
Rated 5 out of 5 by from Very good thank you so helpful Amazon good thanks so much did awesome job I really appreciate it thanks again
Date published: 2021-02-26
Rated 5 out of 5 by from Great and easy This is really great and so easy to use. Great addition to adding info from previous years
Date published: 2021-02-26
Rated 2 out of 5 by from Too many fees Normally, I'm a huge fan of TurboTax; I have been using the company since I started filing taxes. This year, however, I felt almost forced to upgrade in order to get my maximum refund, which I have never noticed before. On top of this, it was made to seem like I had to file in multiple states when there were no qualifying reasons for me to (the AI chat was not helpful in clarifying this, and I would've had to pay even more to speak to a person). Finally, maybe it's just me, but the processing fee is either new or much higher than it has been in the past. I don't mind paying for the service, as I would have to if I went anywhere else, it's the way the price starts low and slowly gets tacked up as you go along.
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is quick, clear, and easy! User interface is so smooth. Love the concise explanations and easy to understand questioning. The pace at which it moves is calming.
Date published: 2021-02-26
Rated 5 out of 5 by from Awesome! I was on the phone with Judy! She was very thorough and informative!
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 8251
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax was GREAT! when I needed help with a few things, it was nice that I could talk directly to an agent. Friendly, courteous, professional
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is Easy and Reliable We love using Turbo Tax because it is very user friendly and reliable. The interface is simple and makes it easy for regular people like my wife and myself to be able to conveniently file our taxes with ease.
Date published: 2021-02-26
Rated 4 out of 5 by from Covid safe I would still prefer to use a CPA, but in this Covid life, this is the next best thing.
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax works great Very easy to use. Was finished very quickly. Completely comfortable with the deductions found.
Date published: 2021-02-26
Rated 4 out of 5 by from TurboTax is good It was going good until turbo tax automatically started adding my last years W-2's into my new W-2's, I then had to go back to my documents and delete the last year W-2's to fix this problem. Other then that they were great, very fast and very easy.
Date published: 2021-02-26
Rated 5 out of 5 by from Very good thank you so helpful Amazon good thanks so much did awesome job I really appreciate it thanks again
Date published: 2021-02-26
Rated 5 out of 5 by from Great and easy This is really great and so easy to use. Great addition to adding info from previous years
Date published: 2021-02-26
Rated 2 out of 5 by from Too many fees Normally, I'm a huge fan of TurboTax; I have been using the company since I started filing taxes. This year, however, I felt almost forced to upgrade in order to get my maximum refund, which I have never noticed before. On top of this, it was made to seem like I had to file in multiple states when there were no qualifying reasons for me to (the AI chat was not helpful in clarifying this, and I would've had to pay even more to speak to a person). Finally, maybe it's just me, but the processing fee is either new or much higher than it has been in the past. I don't mind paying for the service, as I would have to if I went anywhere else, it's the way the price starts low and slowly gets tacked up as you go along.
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is quick, clear, and easy! User interface is so smooth. Love the concise explanations and easy to understand questioning. The pace at which it moves is calming.
Date published: 2021-02-26
Rated 5 out of 5 by from Awesome! I was on the phone with Judy! She was very thorough and informative!
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 8251