TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by
LM124 from
Did not calculate Recovery Rebate Credit
Turbotax did not calculate the recovery rebate credit for my son born in February 2021.
Date published: 2022-04-11
Rated 5 out of 5 by
Amyq32 from
Great job
Robin was so impressive. She walked me through and very patient.
Date published: 2022-04-11
Rated 5 out of 5 by
RR22DD22 from
Thank you for your fantastic product!
This was my first time using Turbo Tax. With all the crazy things going on this past year I needed help and Turbo Tax paired me with Amy. She was fantastic. Very knowledgeable, a great coach and an awesome person to work with.
Date published: 2022-04-11
Rated 5 out of 5 by
papadin12345 from
Turbotax is awesome and I used it every year
good product and great support - will use it again next year
Date published: 2022-04-11
Rated 5 out of 5 by
PacoTaco73 from
great experience - first time user
I enjoyed using the software, it makes things clear and is very helpful. It has integrations with my banks and stock brokerage companies and so it took in data without my having to enter any data myself.
Date published: 2022-04-11
Rated 5 out of 5 by
YENNARD71 from
EASY TO USE
IT IS SELF EXPLANATORY, QUICK, AND EASY. I WOULD RECOMMEND TURBO TAX TO ANYONE.
Date published: 2022-04-11
Rated 5 out of 5 by
barredrock1983 from
very complete and simple
simple even I could do it i am not very computer oriented but i did it
Date published: 2022-04-11
Rated 4 out of 5 by
Peep7887 from
Always something new
I have been using TurboTax for 20 years. There is always a new wrinkle. Yes, the US government is always messing with it, but also this year it seemed extra difficult to get to in-person customer service. When I did, they were very nice. I had problems with paying for add-ons -- the TaxAudit and the $25 state file fee. Worrisome was the online payment system was interrupted by asking you to call a number, and that was followed by a pop-up to sign in again; when that didn't work, then another pop-up says something needs to be installed by Apple. I decided I didn't trust this and went back to the original payment page and when it said "sign in" I chose to do it "as a guest". That worked. Lord hope that it wasn't also a scam. Anyway, this made filing electronic a bit of a slog -- of course it doesn't help that it is the last week of the deadline.
Date published: 2022-04-11
Rated 5 out of 5 by
BRCs from
Turbo tax is great! very helpful!
I am always able to easily access the resources I need to finalize my taxes
Date published: 2022-04-11
Rated 4 out of 5 by
dewdropjr026 from
Easy but hard at times
I really liked the experience but at times it was difficult. It takes a lot of time to complete as it has taken me the entire weekend as well. Plus if you have an additional property it makes it more time consuming
All TurboTax® Offerings Reviews - Page 8250
Date published: 2022-04-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
LM124 from
Did not calculate Recovery Rebate Credit
Turbotax did not calculate the recovery rebate credit for my son born in February 2021.
Date published: 2022-04-11
Rated 5 out of 5 by
Amyq32 from
Great job
Robin was so impressive. She walked me through and very patient.
Date published: 2022-04-11
Rated 5 out of 5 by
RR22DD22 from
Thank you for your fantastic product!
This was my first time using Turbo Tax. With all the crazy things going on this past year I needed help and Turbo Tax paired me with Amy. She was fantastic. Very knowledgeable, a great coach and an awesome person to work with.
Date published: 2022-04-11
Rated 5 out of 5 by
papadin12345 from
Turbotax is awesome and I used it every year
good product and great support - will use it again next year
Date published: 2022-04-11
Rated 5 out of 5 by
PacoTaco73 from
great experience - first time user
I enjoyed using the software, it makes things clear and is very helpful. It has integrations with my banks and stock brokerage companies and so it took in data without my having to enter any data myself.
Date published: 2022-04-11
Rated 5 out of 5 by
YENNARD71 from
EASY TO USE
IT IS SELF EXPLANATORY, QUICK, AND EASY. I WOULD RECOMMEND TURBO TAX TO ANYONE.
Date published: 2022-04-11
Rated 5 out of 5 by
barredrock1983 from
very complete and simple
simple even I could do it i am not very computer oriented but i did it
Date published: 2022-04-11
Rated 4 out of 5 by
Peep7887 from
Always something new
I have been using TurboTax for 20 years. There is always a new wrinkle. Yes, the US government is always messing with it, but also this year it seemed extra difficult to get to in-person customer service. When I did, they were very nice. I had problems with paying for add-ons -- the TaxAudit and the $25 state file fee. Worrisome was the online payment system was interrupted by asking you to call a number, and that was followed by a pop-up to sign in again; when that didn't work, then another pop-up says something needs to be installed by Apple. I decided I didn't trust this and went back to the original payment page and when it said "sign in" I chose to do it "as a guest". That worked. Lord hope that it wasn't also a scam. Anyway, this made filing electronic a bit of a slog -- of course it doesn't help that it is the last week of the deadline.
Date published: 2022-04-11
Rated 5 out of 5 by
BRCs from
Turbo tax is great! very helpful!
I am always able to easily access the resources I need to finalize my taxes
Date published: 2022-04-11
Rated 4 out of 5 by
dewdropjr026 from
Easy but hard at times
I really liked the experience but at times it was difficult. It takes a lot of time to complete as it has taken me the entire weekend as well. Plus if you have an additional property it makes it more time consuming
All TurboTax® Offerings Reviews - Page 8250
Date published: 2022-04-11