TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from TurboTax lobbies against auto-filled tax returns TurboTax is certainly an improvement from 1978 when I hand-wrote my meager returns. But did you know the IRS already has all the info on your W-2s, and can fill EVERYTHING in for you for free? Then you would just confirm any undeclared income and submit. Tell your legislator to automate the IRS!
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax Deluxe is Great I used to use Turbo Tax but stopped because of a business. I used it for the first time this year. The guides for providing information were great. I was able to get a return.
Date published: 2022-04-16
Rated 5 out of 5 by from Love it! I like the ability to do my taxes on my own with the help of a tax expert on duty when needed.
Date published: 2022-04-16
Rated 2 out of 5 by from Turbo Tax is ok I have used this program for 20 years. My tax situation has not changed over the years, so I basically use this program as a typewriter and the IRS forms (1099 filing excluded). Fees are inflated and hidden. Because Fed not accepted (verified prior year AGI not recognized) state was rejected. Turbo Tax provided nothing to resolve this, what should be a simple problem and does not refund state filing fees.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is INTUITive Self-explanatory and easy to enter and retrieve data
Date published: 2022-04-16
Rated 5 out of 5 by from Easy peasy Easy to enter all the informaiton with the guided questions and menus.
Date published: 2022-04-16
Rated 1 out of 5 by from Product is fine, but good luck with the $20 disc Went through all the steps to get my $20 discount, but at the end when paying, did not receive the discount. Complained to Intuit, but was told "there's nothing that can be done". Which is obviously wrong. If you can bill, you can cancel / reverse a bill. Not sure I'll be using their product in the future.
Date published: 2022-04-16
Rated 4 out of 5 by from Turbotax is Intuitive, so to speak I'm still upset for TurboTax miscalculating my taxable SS income two years ago, so the IRS change the number, recalculated the tax I owed, and charge a penalty and interest--for which I've yet to receive reimbursement for.
Date published: 2022-04-16
Rated 5 out of 5 by from very user friendly especially for small business I have used turbotax for years and it is easy to use and will continue to use every year
Date published: 2022-04-16
Rated 5 out of 5 by from This was great Very easy for simple filing online Recommended as applicable to all
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 8247
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TurboTax lobbies against auto-filled tax returns TurboTax is certainly an improvement from 1978 when I hand-wrote my meager returns. But did you know the IRS already has all the info on your W-2s, and can fill EVERYTHING in for you for free? Then you would just confirm any undeclared income and submit. Tell your legislator to automate the IRS!
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax Deluxe is Great I used to use Turbo Tax but stopped because of a business. I used it for the first time this year. The guides for providing information were great. I was able to get a return.
Date published: 2022-04-16
Rated 5 out of 5 by from Love it! I like the ability to do my taxes on my own with the help of a tax expert on duty when needed.
Date published: 2022-04-16
Rated 2 out of 5 by from Turbo Tax is ok I have used this program for 20 years. My tax situation has not changed over the years, so I basically use this program as a typewriter and the IRS forms (1099 filing excluded). Fees are inflated and hidden. Because Fed not accepted (verified prior year AGI not recognized) state was rejected. Turbo Tax provided nothing to resolve this, what should be a simple problem and does not refund state filing fees.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is INTUITive Self-explanatory and easy to enter and retrieve data
Date published: 2022-04-16
Rated 5 out of 5 by from Easy peasy Easy to enter all the informaiton with the guided questions and menus.
Date published: 2022-04-16
Rated 1 out of 5 by from Product is fine, but good luck with the $20 disc Went through all the steps to get my $20 discount, but at the end when paying, did not receive the discount. Complained to Intuit, but was told "there's nothing that can be done". Which is obviously wrong. If you can bill, you can cancel / reverse a bill. Not sure I'll be using their product in the future.
Date published: 2022-04-16
Rated 4 out of 5 by from Turbotax is Intuitive, so to speak I'm still upset for TurboTax miscalculating my taxable SS income two years ago, so the IRS change the number, recalculated the tax I owed, and charge a penalty and interest--for which I've yet to receive reimbursement for.
Date published: 2022-04-16
Rated 5 out of 5 by from very user friendly especially for small business I have used turbotax for years and it is easy to use and will continue to use every year
Date published: 2022-04-16
Rated 5 out of 5 by from This was great Very easy for simple filing online Recommended as applicable to all
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 8247