TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 4 out of 5 by
null from
good
Walked me through step by step including my 1099 which was super helpful
Date published: 2022-02-22
Rated 5 out of 5 by
Jingle23 from
Turbo tax is awesome
It's easy to file taxes with turbo tax & love it with live representatives
Date published: 2022-02-22
Rated 5 out of 5 by
dart21 from
love turbo tax
Turbo tax is very easy to understand, get it done in a few hours. love it.
Date published: 2022-02-22
Rated 5 out of 5 by
SixthO from
Excellent
The last guy was the best he didn’t rush me like the first 2 did
Date published: 2022-02-22
Rated 4 out of 5 by
S1owp0ke from
Much better than writing out and mailing
No major problems using TurboTax, had to go to another source to confirm whether all 3 stimulus checks were received. I really didn't remember, was able to get that info from access to my banking records (Online Deposits).
Date published: 2022-02-22
Rated 5 out of 5 by
null from
Turbo tax is great!
I really like how simple and fast it is. I also like that there is a choice to get help if needed by an actual person not just a robot. All in all, I have liked Turbo Tax for years and use it every year.
Date published: 2022-02-22
Rated 4 out of 5 by
Arrieonna from
Good
I just wish turbo offer loyal customers some kind of discount to file.
Date published: 2022-02-22
Rated 3 out of 5 by
Frustrated Tom from
Trouble with import of finances
Unable to locate the import financial data cue. Called and received Turbo Tax Rep within 5 mins. The path used by the REP was not the same as in the past, where I entered the tax document number and financial institution for import. I was unsure if all the data was imported and only one of the 2 tax documents was imported. I entered one manually as I still could not find the path to import documents again. Therefore I had to verify each line entry on then document that did import. There needs to be a more visible Import document button on each page. I entered a "jump to" path to import, as described in the Help documents, but the directions looped me back. So I gave up and entered the info manually. I've used the import for a number of years with zero issues. This time not so much luck. Frustrated, as I am not sure my taxes were entered properly.
Date published: 2022-02-22
Rated 1 out of 5 by
NotHappyAnymore from
You have to know what you're doing!
I used to rely on TurboTax to ask the relevant questions and send me to the appropriate screen(s), but beware, it doesn't always do that and calculated the wrong tax! I caught the error myself and had to hunt down the relevant section to complete in order for TurboTax to calculate the correct tax. Their phone assistance was useless as well.
Date published: 2022-02-22
Rated 5 out of 5 by
ForcedReviewerr from
Great
The experience was good. A lot more tolerable then the review.
All TurboTax® Offerings Reviews - Page 8245
Date published: 2022-02-22
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
null from
good
Walked me through step by step including my 1099 which was super helpful
Date published: 2022-02-22
Rated 5 out of 5 by
Jingle23 from
Turbo tax is awesome
It's easy to file taxes with turbo tax & love it with live representatives
Date published: 2022-02-22
Rated 5 out of 5 by
dart21 from
love turbo tax
Turbo tax is very easy to understand, get it done in a few hours. love it.
Date published: 2022-02-22
Rated 5 out of 5 by
SixthO from
Excellent
The last guy was the best he didn’t rush me like the first 2 did
Date published: 2022-02-22
Rated 4 out of 5 by
S1owp0ke from
Much better than writing out and mailing
No major problems using TurboTax, had to go to another source to confirm whether all 3 stimulus checks were received. I really didn't remember, was able to get that info from access to my banking records (Online Deposits).
Date published: 2022-02-22
Rated 5 out of 5 by
null from
Turbo tax is great!
I really like how simple and fast it is. I also like that there is a choice to get help if needed by an actual person not just a robot. All in all, I have liked Turbo Tax for years and use it every year.
Date published: 2022-02-22
Rated 4 out of 5 by
Arrieonna from
Good
I just wish turbo offer loyal customers some kind of discount to file.
Date published: 2022-02-22
Rated 3 out of 5 by
Frustrated Tom from
Trouble with import of finances
Unable to locate the import financial data cue. Called and received Turbo Tax Rep within 5 mins. The path used by the REP was not the same as in the past, where I entered the tax document number and financial institution for import. I was unsure if all the data was imported and only one of the 2 tax documents was imported. I entered one manually as I still could not find the path to import documents again. Therefore I had to verify each line entry on then document that did import. There needs to be a more visible Import document button on each page. I entered a "jump to" path to import, as described in the Help documents, but the directions looped me back. So I gave up and entered the info manually. I've used the import for a number of years with zero issues. This time not so much luck. Frustrated, as I am not sure my taxes were entered properly.
Date published: 2022-02-22
Rated 1 out of 5 by
NotHappyAnymore from
You have to know what you're doing!
I used to rely on TurboTax to ask the relevant questions and send me to the appropriate screen(s), but beware, it doesn't always do that and calculated the wrong tax! I caught the error myself and had to hunt down the relevant section to complete in order for TurboTax to calculate the correct tax. Their phone assistance was useless as well.
Date published: 2022-02-22
Rated 5 out of 5 by
ForcedReviewerr from
Great
The experience was good. A lot more tolerable then the review.
All TurboTax® Offerings Reviews - Page 8245
Date published: 2022-02-22