TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Very user friendly Fast and Easy. I learn something every year from Turbo Tax. Always up to date info.
Date published: 2023-03-01
Rated 4 out of 5 by from TurboTax just gets better and better every year This is the 8th year in a row using TurboTax and it never fails to perform. I love the new feature for entering data from IRS forms provided by financial institutions not in the database allowing to automatically be downloaded. The new feature asks you to first scan a QR code which will open a app on your phone. Next you take a photo of the IRS Form that you need to include in your return. By the time you walk back to your computer, the data is loaded into your return on the appropriate page. Then you just review the information that was downloaded and continue processing your tax form. (Note: Do review the data as I did find somehow a different city was input that was not from the form I photographed). But all in all everything worked excellently. I will say I was a bit disappointed as in years past with the higher priced plan the State Tax form was included (which in the past I didn't need as I lived in a state with no state tax). This year it was not included and of course I moved this past year to a state with State Tax which added more. Since I am older and retired I was still required to fill in the tax form for South Carolina but since all my actual income came prior to moving to the state I owed nothing so the cost was a bit much but I had to do it.
Date published: 2023-03-01
Rated 4 out of 5 by from Turbotax gets it done! I have used TurboTax for many years. It is always easy with the helpful tutorials and tips. I like how it reviews your info more than once so you can't make a mistake. How can you not like the option of the Free Edition or Deluxe Edition. With TurboTax you have control of how you file your taxes!!
Date published: 2023-03-01
Rated 2 out of 5 by from Over charged state tax filing. You declared that filing state taxes cost $20, but you charged me $25 + tax.
Date published: 2023-03-01
Rated 5 out of 5 by from Wonderful Wonderful Wonderful Anthony was a super big help I couldn't have done it without him!!!
Date published: 2023-03-01
Rated 4 out of 5 by from turbo tax did not have a y issues with filing thank you turbo tax
Date published: 2023-03-01
Rated 3 out of 5 by from PROBLEMS WITH TURBO TAX I HAD SELLER FINANCED INTEREST TO ENTER. LAST YEAR IT WAS ENTER ON SCHEDULE B BY MY CPA. NONE OF YOUR LIVE ASSISTANTS COULD TELL ME HOW TO ENTER IT ON SCHEDULE B. I ENDED UP ENTERING IT ON MISCELLANOUS INCOME. YOUR SCREEN SHARE WITH LIVE ASISTANTS WOULD NOT WORK. YOUR LIVE ASISTANCES TRIED TO CONNECT TO ME 3 TIMES AND ALL FAILED.
Date published: 2023-03-01
Rated 2 out of 5 by from Expensive and Didn't catch error I cannot believe how expensive it is to use Turbo Tax and yet I have to do all the entries and fix errors TT didn't catch!
Date published: 2023-03-01
Rated 5 out of 5 by from Great site! This was an easy step by step process and if you missed anything it flagged the error to go back over and adjust.
Date published: 2023-03-01
Rated 5 out of 5 by from Turbo Tax was great Melissa was fantastic. Great attitude. Great help. Made this a pleasure.
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8244
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very user friendly Fast and Easy. I learn something every year from Turbo Tax. Always up to date info.
Date published: 2023-03-01
Rated 4 out of 5 by from TurboTax just gets better and better every year This is the 8th year in a row using TurboTax and it never fails to perform. I love the new feature for entering data from IRS forms provided by financial institutions not in the database allowing to automatically be downloaded. The new feature asks you to first scan a QR code which will open a app on your phone. Next you take a photo of the IRS Form that you need to include in your return. By the time you walk back to your computer, the data is loaded into your return on the appropriate page. Then you just review the information that was downloaded and continue processing your tax form. (Note: Do review the data as I did find somehow a different city was input that was not from the form I photographed). But all in all everything worked excellently. I will say I was a bit disappointed as in years past with the higher priced plan the State Tax form was included (which in the past I didn't need as I lived in a state with no state tax). This year it was not included and of course I moved this past year to a state with State Tax which added more. Since I am older and retired I was still required to fill in the tax form for South Carolina but since all my actual income came prior to moving to the state I owed nothing so the cost was a bit much but I had to do it.
Date published: 2023-03-01
Rated 4 out of 5 by from Turbotax gets it done! I have used TurboTax for many years. It is always easy with the helpful tutorials and tips. I like how it reviews your info more than once so you can't make a mistake. How can you not like the option of the Free Edition or Deluxe Edition. With TurboTax you have control of how you file your taxes!!
Date published: 2023-03-01
Rated 2 out of 5 by from Over charged state tax filing. You declared that filing state taxes cost $20, but you charged me $25 + tax.
Date published: 2023-03-01
Rated 5 out of 5 by from Wonderful Wonderful Wonderful Anthony was a super big help I couldn't have done it without him!!!
Date published: 2023-03-01
Rated 4 out of 5 by from turbo tax did not have a y issues with filing thank you turbo tax
Date published: 2023-03-01
Rated 3 out of 5 by from PROBLEMS WITH TURBO TAX I HAD SELLER FINANCED INTEREST TO ENTER. LAST YEAR IT WAS ENTER ON SCHEDULE B BY MY CPA. NONE OF YOUR LIVE ASSISTANTS COULD TELL ME HOW TO ENTER IT ON SCHEDULE B. I ENDED UP ENTERING IT ON MISCELLANOUS INCOME. YOUR SCREEN SHARE WITH LIVE ASISTANTS WOULD NOT WORK. YOUR LIVE ASISTANCES TRIED TO CONNECT TO ME 3 TIMES AND ALL FAILED.
Date published: 2023-03-01
Rated 2 out of 5 by from Expensive and Didn't catch error I cannot believe how expensive it is to use Turbo Tax and yet I have to do all the entries and fix errors TT didn't catch!
Date published: 2023-03-01
Rated 5 out of 5 by from Great site! This was an easy step by step process and if you missed anything it flagged the error to go back over and adjust.
Date published: 2023-03-01
Rated 5 out of 5 by from Turbo Tax was great Melissa was fantastic. Great attitude. Great help. Made this a pleasure.
Date published: 2023-03-01
All TurboTax® Offerings Reviews - Page 8244